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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Apart from a delay in collection (understable by the busy time), we had a great experience with sun skips. They are all very professional, and everyone we dealt with was very informative, and the deli... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Delivered on time and driver was helpful although skip was a bit worse for wear - Door damaged (not that we needed it). I let them know as soon as it was filled and was told 5 working days to collect... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Given how difficult companies seem to make things nowadays, I’m so happy with my experience with Sunskips. From the moment I called (sometimes this in itself can be quite a challenge!), only yest... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Friendly, helpful service on time no fuss. One slight issue. 7 day hire is not 7 days use. It includes delivery and collection days, which means 6 days use not 7. In my opinion that should be made c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Servicio de recolección de residuos
  3. Centro de reciclaje

Escrito por la empresa

Skip hire and waste disposal in Suffolk, Cambridgeshire, Norfolk, Hertfordshire and parts of Essex, Kent and Greater London.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(102)

6 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Professional from start to finish

Professional from start to finish
Fast and efficient

21 de noviembre de 2023
Opinión espontánea
Logotipo de SunSkips

Respuesta de SunSkips

Thanks, Trevor! We're really happy to hear you had a good experience with SunSkips.

Valorada con 5 estrellas sobre 5

Great

Have used sun skips before very helpful thourghly recommend them

20 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

We're really pleased to hear that, Karen. Thanks so much for the review!

Valorada con 5 estrellas sobre 5

Easy to deal with

20 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

Making the skip hire process as easy as possible is what we're always working to improve. It's great to hear that was your experience, Jody!

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. The booking provided over the phone was exceptionally efficient and helpful. Both the delivery and the collection of our skip were also carried out by efficient and cheerful drivers. Would highly recommend this company.

20 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

We really appreciate your glowing review, J! We hope you'll use SunSkips again for your future skip hire.

Valorada con 5 estrellas sobre 5

Quick easy service

Quick easy service - no hassle :)

20 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

That's exactly what we aim to deliver, Malcolm. We're glad to hear you're happy with the service.

Valorada con 5 estrellas sobre 5

Efficient Service

Really impressed with Sun Skips. Very helpful over the phone - explained everything and answered my questions. Delivered the skip as arranged and picked it up on time too. Both drivers were friendly and efficient. Definitely recommend. 😊

17 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

Thanks, Sue! We really appreciate you taking the time to leave us such a nice review!

Valorada con 5 estrellas sobre 5

I needed a skip quickly

I needed a skip quickly so set about searching online for quick delivery and good price. Sun Skips delivered on both counts. Delivery driver called before he arrived to let me know he was on his way, he was polite, helpful and efficient.

8 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

It's great to hear that SunSkips could deliver the quality of skip hire you were looking for. Lady B! Thanks for your review!

Valorada con 5 estrellas sobre 5

Really easy to book

Really easy to book, friendly service and all very efficient. Highly recommended.

10 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

It's really important to us that our customers find it easy to book a skip with us and we're very proud of our friendly team. Thanks for sharing your feedback, Karen!

Valorada con 5 estrellas sobre 5

I have used sunskips 5 times in 4 weeks…

I have used sunskips 5 times in 4 weeks and they are the fastest, easiest and professional place to you and extremely competitive prices, customer service is excellent and always friendly contactable service would use them always and highly recommend 😀

14 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

Thanks so much for the glowing review! We're so pleased to hear you're happy with SunSkips' customer service. It's a really important part of what we do.

Valorada con 5 estrellas sobre 5

Great service

Great service, really helpful people on the phone.

15 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

We're very proud of our customer service team and it's great to hear you had a positive experience. Just give us a call if we can help with your future skip hire!

Valorada con 5 estrellas sobre 5

Friendly & efficient

Friendly, efficient service. Reliably delivered and collected when they said they would.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

Great to hear you're happy with the service, Zos! Reliability is important to us at SunSkips.

Valorada con 3 estrellas sobre 5

Better communication

The collection service needs more organisation as I was Monday collection but then told that I wasn't down for pick up Monday. Then arranged for Wednesday pm collection and was collected Wednesday am
I would use again, but there needs to be better communication

1 de noviembre de 2023
Opinión espontánea
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Respuesta de SunSkips

Thank you for your feedback, Grainne. We’re sorry to hear you weren’t 100% satisfied with your skip hire. SunSkips prides itself on how it communicates with customers, so we especially regret any disappointment in that regard. We reviewed our logs and understand you were offered a slot on the 31st, but we weren’t able to provide an ETA at that time. Our advisor then suggested Wednesday, which was better as it allowed more time to fill the skip. That being said, your feedback is important and will inform our ongoing customer service training. We really hope you’ll try SunSkips again for your future waste management.

Valorada con 5 estrellas sobre 5

Delivered same day as ordered

Delivered same day as ordered. Picked up same day as requested. Driver excellent

19 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

Thanks for your review, Imre! Glad to hear you had a prompt service!

Valorada con 5 estrellas sobre 5

Prompt delivery and collection

Prompt delivery and collection. Driver was very helpful and considerate at placing the skip. It was collected early in the morning, in fact we didn't realise it had gone he was so quiet. An excellent service and well recommended.

30 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

Great to hear you had a smooth skip hire experience with SunSkips, Brian. Thanks for sharing your feedback!

Valorada con 5 estrellas sobre 5

Storm Clean up

After storm Babet Flooded our premises on the Friday contacted Sunskips on the Monday and they delivered a skip the same day, we filled that and they exchanged Tuesday without any issues. Would recommend

23 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

Sorry to hear about the storm damage, Nikki. But we're glad we could help you manage your waste efficiently. Thanks for the review.

Valorada con 5 estrellas sobre 5

Excellent service from sunskips.

Excellent service from sunskips.
Delivered and taken away with no drama, all in the stated time schedule.
Will definitely use again and recommended 👌
Many thanks.

19 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

That's fantastic to hear, Lee! No one wants drama with their skip hire! Thanks for your review and recommendation!

Valorada con 5 estrellas sobre 5

Professional Service from SunSkips Stowmarket

The website contained all the information I needed to make the booking and was clear as to what could not be included in the skip and for how long I could book it. The online booking and payment process is quick and easy to follow. The skip arrived on the day booked and was collected promptly after it had been filled to the brim with garden waste and I had notified SunSkips that it was ready for collection.

19 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

Glad to hear you found the website useful for your skip hire, CH! We really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Good skip hire experience

Hiring a skip nowadays is expensive so it helps when things go well. Sunskips (Stowmarket) were excellent. Easy ordering. Next day delivery. Next day pick up when full. Very friendly and professional drivers.

19 de octubre de 2023
Opinión espontánea
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Respuesta de SunSkips

Thanks for your feedback, George! We love to hear about our customers' positive skip hire experiences.

Valorada con 5 estrellas sobre 5

We have used Sunskips twice this year…

We have used Sunskips twice this year and the communication is good and they drop off the skip on the day you requested without any hitches.
The staff are friendly and helpful both in the office and those that deliver the skips.
The first time we ordered a skip in the summer the driver who collected it helped me to add a few more items to the skip, as I was unable to due to recovering from an operation, which was extremely kind of them.
You often get a few days longer to have the skip, which isn’t a problem and I have phoned them up just to make sure that they haven’t forgotten us. They like to give customers the opportunity to fill the skip as much as needed. You don’t need to be in when they collect the skip as long as they have access to where the skip is.
We are very impressed with their service and competitive price. We are looking to get our 3rd skip next year.

4 de noviembre de 2022
Opinión espontánea
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Respuesta de SunSkips

We're so glad you had a positive experience with SunSkips. You know where we are when you're ready for your third skip!

Valorada con 1 estrellas sobre 5

Late delivery of Skip

I booked a skip to be delivered in the morning of the 22/08. By 9.30 no sign of the skip. Contacted company who then said it will be with you between 10 and 11. At 11 I contacted the company again to ask why the skip hasn't been delivered. They told me there was an issue with the truck my skip was on and they will deliver within the hour. Ive had two gardeners here doing some garden clearing. They have had to stop working because they cant dispose of the clearings into the skip and the work has backed up. Not impressed with this company's time keeping.

22 de agosto de 2022
Opinión espontánea
Logotipo de SunSkips

Respuesta de SunSkips

We're sorry to hear your experience with SunSkips didn't meet your expectations. This isn't representative of the level of customer service we strive to deliver at SunSkips every day. We take all customer feedback seriously and use it to improve our service, so thank you for taking the time to post your review.

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