Poor handling of staff by SuperCamps Head Office, particularly Timothy Hind, who seems to hide behind email and WhatsApp communication rather than speaking directly to staff. Staff are booked t... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My son has been attending SuperCamps for a number of years now, followed by my second child attending since summer. I love the diligence of the staff - and always feel well informed at collection o... Ver más
My son absolutely loves Supercamps and really looks forward to school holidays so he can attend. The camp staff are amazing and really get to know the kids and what they like to make each session as... Ver más
Fantastic care at supercamp at Winchester (St Swithuns) second week of Easter half term 2023. Staff were incredibly professional and friendly, attentive to ever detail of my childs care. Very impresse... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Ofsted-registered provider of school holiday camps for children aged 4-12. Multi-Activity and specialist courses available at venues across the UK.
Información de contacto
Eyston Way 15, OX14 1TR, Abingdon, Reino Unido
- 01235 467300
- info@supercamps.co.uk
- supercamps.co.uk
Ha contestado el 57% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic care at supercamp at…
Fantastic care at supercamp at Winchester (St Swithuns) second week of Easter half term 2023. Staff were incredibly professional and friendly, attentive to ever detail of my childs care. Very impressed. My daughter loved it everyday. Thanks so much, my daughter rated it infinity out of 10 =) thanks again

Respuesta de SuperCamps
Don’t send your children to SuperCamps…
Don’t send your children to SuperCamps because they can report you to the Police without any reason!

Respuesta de SuperCamps
Great idea, poorly executed
Great options when you look on the website and we were excited for our son to spend a week at one of the venues. Activities seem varied and challenge the interests, from art work and practical activities through to sport.
However, the camp was cancelled at the last minute. No option to rebook, or another venue - simply cancelled. With school holidays upon us, there was no availability elsewhere.
Despite being offered an immediate refund, it took 2 emails and 3 further phone calls to receive my refund nearly 3 weeks later.
Practical concept, mediocre staff
Whole day camp is a great idea for working parents during summer holiday. We didn't expect much but in the end were still disappointed by it.
The staffs there are just, well, staffs, rather than teachers. They don't really know how to deal with children's up and down moments. My son was a bit unsettled the first day and did not want to obey their instructions. When picking him up, the camp leader talked very loudly to me on how my son ill-behaved, IN FRONT OF MY SON, and quite a few other parents. She wanted me to sign an incident form and once I signed it, she did not give me a chance to communicate with her further face-to-face.
I'm sure the camp is safe, but if you care about the happiness of your children, I would not recommend it to you.
The upside is customer service. They agree to my request to cancel and refund very quickly.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







