SureMembers Opiniones 

6
•
TrustScore: 3 sobre 5

2,8

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Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

SureMembers is an intuitive WordPress membership plugin designed to help you create and manage secure, premium membership sites with ease. Whether you're a course creator, agency, blogger, podcaster, or e-commerce entrepreneur, SureMembers provides the tools you need to deliver exclusive content and grow your business. With SureMembers, you can: Create custom access rules to control who sees your content. Implement content paywalls and drip-feed content to members. Securely manage digital downloads and control menu item visibility. The plugin integrates seamlessly with popular WordPress tools and plugins, ensuring a smooth setup process without compromising site performance. Its user-friendly interface makes it perfect for beginners, while its advanced features cater to seasoned developers. SureMembers is trusted by over 4,800 businesses and maintains a 4.9 satisfaction rating, reflecting its commitment to delivering quality tools and exceptional customer support. Built by industry veterans, it offers regular updates to keep your membership site secure and aligned with the latest trends. If you’re looking to monetize premium content, manage exclusive services, or offer unique products, SureMembers is your trusted solution.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,8

Todas las opiniones

(6)

1 opinión en los últimos 12 meses

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Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Refund policy is misleading

I was charged for a renewal and requested a refund well within the 14-day window their own policy states. Support declined, claiming refunds "only apply to the first purchase, not renewals" — a carve-out that isn't clear up front and directly contradicts the plain reading of their 14-day refund policy. The product wasn't even live or active on my end. Be very careful before letting this auto-renew, because getting your money back afterward is apparently off the table regardless of the timeframe.

EDIT: I did reach out to support and they doubled down on not offering a refund. It wasn't until I left this review that they provided the refund.

12 de septiembre de 2026
Opinión espontánea
Logotipo de SureMembers

Respuesta de SureMembers

Hi Joe, thanks for the detailed feedback.

To clarify for anyone reading this: our refund policy's 14-day window applies to a first purchase and separately states that renewal charges aren't eligible under that window. This is outlined at my.suremembers.com/refund-policy. We understand the frustration and would like to make this right. Please reply to our email thread so we can continue there.

Valorada con 1 estrellas sobre 5

Do Not Purchase SureMembers

I would give SureMembers zero stars if I could. The platform is awful. You have to add SureCart and SureTriggers, which is really OttoKit. Nothing flows. My memberships and purchase flow are a mess. I'm absolutely at a loss. Their tutorials are out of date. Their customer support is awful unless you like interacting with chatbots that report that they are offline, or you like waiting three days for email responses. I definitely do not recommend SureMembers

31 de agosto de 2025
Opinión espontánea
Logotipo de SureMembers

Respuesta de SureMembers

Hello Dana,

Thank you for sharing your feedback and concerns. We understand how important it is for your membership flows to work smoothly, and we want to assure you that I myself have responded to your queries on the SureMembers support portal promptly.

It appears your recent experience was related to the SureCart chatbot, and we followed up on your concerns there as well. If you are still facing any challenges with your membership or purchase flows, please let us know the specific issues. Our team is committed to helping you get everything running as expected, and we’re happy to provide hands-on support.

Please reach out to us with any details or questions, and we’ll make it our priority to assist you further.

Kind regards,
Suman & Customer Care Team
SureMembers

Valorada con 1 estrellas sobre 5

Major limitations to be aware

SureMembers is not enough on its own:
For professional use (training sites, paid access, subscriptions), you'll need to add :

SureCart (for payments)
SureTriggers (to automate redirects, emails, conditional access)

12 de junio de 2025
Opinión espontánea
Logotipo de SureMembers

Respuesta de SureMembers

Hello there,

Thank you for taking the time to share your thoughts and highlight the limitations you’ve experienced with SureMembers. Your feedback is very helpful to us and shows us where we can improve.

You are absolutely correct—SureMembers is designed to work seamlessly with SureCart for payments and SureTriggers for automations and conditional access, especially for professional use cases like training sites, paid access, and subscriptions. This modular approach allows users to tailor their setup to fit specific business needs, but we understand it can sometimes feel complex or require additional steps.

If you have any questions about integrating these tools or need guidance in setting up your site, our team is here to help. We’re committed to making your experience as smooth as possible and would be happy to provide personalized support.

Thank you again for your valuable feedback.

Warm regards,
Suman & Customer Care Team
SureMembers

Valorada con 5 estrellas sobre 5

I emailed them before buying to see if…

I emailed them before buying to see if the plugin was going to be able to help and it did. It's working great so far. It has the features I needed and the support has been top class. I look forward on connecting it with SureCart and Presto Player for my web developing needs.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Ultimate WordPress Plugin for Effortless Membership Sites 🚀

SureMembers is a 💡 WordPress plugin designed to make creating and managing membership sites a total breeze. Whether you’re locking down exclusive content for paying members or building a private community, this plugin has your back. 🚀 (Seriously, even if you’re not super techy, you’ll feel right at home!)

Key Features ✨
• Content Restriction 🔒:
SureMembers lets you decide who gets access to your content—entire pages, individual posts, or even specific sections. Pretty cool, right? 🏆 This means you can create exclusive areas for your members without breaking a sweat.
• Seamless Integrations 🤝:
One of the best parts? It plays nicely with WooCommerce (so you can sell memberships like a pro 💳) and tools like SureCart. You can basically build an entire business ecosystem without juggling a million plugins. 🌐
• Multiple Payment Gateways 💰:
Let’s talk about payments—because we all know how annoying it is to find a plugin that doesn’t accept the right options. 😤 With SureMembers, you’re covered: Stripe, PayPal, and more are all supported. ✅
• Content Dripping ⏳:
Okay, this is one of my favorite features! You can schedule when content becomes available to members. Imagine running a course where lessons are unlocked weekly—this is perfect for that. 📅

My Pros to love SureMembers 🌟👍
1. Ease of Use 🖱️:
Trust me, you don’t need to be a developer to get started. The interface is super clean and easy to navigate.
2. Flexibility 🌟:
Whether you’re restricting full pages or just a single paragraph, the options here are endless. Seriously, the level of control is impressive!

SureMembers is a fantastic choice if you want a sleek, easy-to-use membership plugin for WordPress. 🛠️

SureMembers is a fantastic choice if you want a sleek, easy-to-use membership plugin for WordPress. 🛠️ The integrations alone make it worth checking out.

If you’re someone who wants to create a membership site without spending weeks figuring things out, this is for you. (Honestly, you’ll probably have it set up in a day )

And what I love the most: SUPPORT is THE BEST 🎖️

12 de diciembre de 2024
Opinión espontánea

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