I have had Surewise insure my scooter and then wheelchairs for years now. They send an e-mail once a year telling me what the price of the Insurance Policy for my electric wheelchair will be this yea... Ver más
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Consulta las opiniones de los clientes
Very competative rates and cover was easy to ascertain having never bought storage cover before. I only marked the website down as it didnt make it clear if domestic goods were covered on a business e... Ver más
La empresa ha respondido
Phone calls answered promptly by experienced staff. I was advised about different policies and given an opportunity to choose one which suite my needs. Certificate was issued immediately. Also an ale... Ver más
La empresa ha respondido
Great value! Got my storage insurance from Surewise and saved a lot of money. In-house insurance was £126 and I got the same cover from Surewise for £34 !!! Should have gone with them a coupl... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de seguros
- también en la categoría
- Agencia de seguros para el hogar
- Corredor de seguros
- Seguros de almacenamiento
- Seguros de desplazamiento
- Seguros por discapacidad
Sobre Surewise
Escrito por la empresa
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Escrito por la empresa
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Información de contacto
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Reino Unido
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Excelente
16 mil opiniones
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Clear information and very helpful
Clear information and very helpful. Good service. Good price.
25 de septiembre de 2026
Respuesta de Surewise
Thank you for leaving us a review!
We’re delighted to hear that you’re happy with the service you received. Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sian
Surewise
I've been with SUREWISE FOR A NUMBER OF YEARS
I've been with SUREWISE FOR A
NUMBER OF YEARS ALWAYS REASONABLE ON COST COMPARED
TO OTHER INSURERS.
THE STAFF ARE ALWAYS POLIGHT
AND HELPFUL I RECOMMEND 100%
28 de septiembre de 2026
Respuesta de Surewise
Thank you for sharing your feedback with us!
We truly appreciate your continued loyalty over the years, and we're thrilled to know you've had a positive experience with our services.
If there's anything else we can assist you with, please feel free to reach out anytime.
Kind regards,
Sian
Surewise
Ease of application and smoothness to…
Ease of application and smoothness to completion.
25 de septiembre de 2026
Respuesta de Surewise
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you. Please don't hesitate to get in touch if you require any further assistance. Kind regards,
Sian
Surewise
Easy to deal with so far.
Easy to deal with so far.
Yet to have to claim thankfully so can't comment on that side of things
25 de septiembre de 2026
Respuesta de Surewise
Thank you for taking the time to leave us a 5 star review! Please don't hesitate to get in touch if you require any further assistance. Kind regards,
Sian
Surewise
Respuesta de Surewise
Thank you for taking the time to leave us a 5 star review! Please don't hesitate to get in touch if you require any further assistance. Kind regards,
Sian
Surewise
All good thanks nice and easy job done…
All good thanks nice and easy job done thanks
27 de septiembre de 2026
Respuesta de Surewise
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you. Please don't hesitate to get in touch if you require any further assistance. Kind regards,
Sian
Surewise
The whole process was very easy to set…
The whole process was very easy to set up and seems good value for money compared with the policies offered by the storage companies.
I have not made a claim and cannot comment on how Sureties deal with claims.
26 de agosto de 2026
Respuesta de Surewise
Thank you for leaving us a 5 star review.
We work hard to ensure we are providing a user friendly service so it’s great to hear your positive feedback!
Don't hesitate to contact us in future if there's anything we can help with.
Kind regards,
Sian
Surewise
Great customer service and insurance…
Great customer service and insurance which meets my needs and price
24 de septiembre de 2026
Respuesta de Surewise
Dear Karen,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that you had a positive experience speaking with our customer service team and that they were able to provide helpful assistance to find insurance which suits your needs.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Robyn
Surewise
Respuesta de Surewise
Dear Alan,
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices and services.
We strive to offer great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Robyn
Surewise
Very simple to use and attention good…
Very simple to use and attention good price
24 de septiembre de 2026
Respuesta de Surewise
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Robyn
Surewise
Exceptional service
23 de septiembre de 2026
Respuesta de Surewise
Dear Barbara,
Thank you for leaving us a 5 star review!
We’re delighted to hear that you’re happy with the service you received.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Robyn
Surewise
mobility Scooter Insurance cover
First class service without any complications and I was given the cover I wanted.
22 de septiembre de 2026
Respuesta de Surewise
Thank you for leaving us a 5 star review!
We are thrilled to hear you had a great experience.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Robyn
Surewise
The site was very easy to navigate
The site was very easy to navigate. The price quoted for my scooter insurance was lower than other sites that I had looked at.
24 de septiembre de 2026
Respuesta de Surewise
Dear Janet,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate and appreciate your positive feedback on our prices!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Amanda
Surewise
It was very quick and easy to apply for…
It was very quick and easy to apply for the right cover of insurance each step made very clear . Would certainly recommend.
27 de septiembre de 2026
Respuesta de Surewise
Dear Alison,
Thank you for taking the time to leave us a review!
We’re so glad you found our services easy and efficient and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Amanda
Surewise
Respuesta de Surewise
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Amanda
Surewise
That you keep bugging me
That you keep bugging me after I've purchased the insurance
1. Sending me emails like this on a Sunday evening 19.30 hours
And not office hours
2 every other an email or post claiming to ask how I am when you really just want more money from me
23 de septiembre de 2026
Respuesta de Surewise
Dear Lee,
Thank you for taking the time to speak with me this morning.
I’m glad we were able to clear up the confusion regarding your policy details and email communications.
As discussed, I have adjusted your email preferences to stop future review invites and non-essential messages. We really appreciate your feedback and your business with us.
Kind regards,
Amanda
Surewise
The personal touch
It was so nice to speak to an actual person. At 80 I find it difficult to do everything on line but I chatted with the most helpful lady who just sorted everything out with no problem. I would recommend Surewise to anyone.
22 de septiembre de 2026
Respuesta de Surewise
Dear Josephine,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that you had a positive experience speaking with our customer service team and that they were able to provide helpful assistance.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Amanda
Surewise
Policy
No problem with my own policy. Did one for a friend who has no email address.tried to contact you to ask a question but couldn’t find anywhere to do so. He can’t download the policy as he has no way of doing so. Just hoping you send him his policy by mail.
23 de septiembre de 2026
Respuesta de Surewise
Dear Brian,
Thank you for being a valued customer and for taking the time to share your review!
We’re glad to hear you’ve had no issues with your own policy, and thank you for helping your friend set up theirs.
To help reduce paper waste, we operate as a paperless business wherever possible, sending policy documents and reminders via email. However, we completely understand that not everyone has email access. Rest assured, if no email address was provided during setup, we will automatically dispatch physical copies of the policy documents by post.
I am also very sorry to hear you had trouble finding our contact details to ask your question. For future reference, you can reach our customer service team directly on 01268 200020 or via email at customerservices@surewise.com.
If you or your friend need any further assistance with either policy, please don't hesitate to reach out.
Kind regards,
Amanda
Surewise
Respuesta de Surewise
Thank you for leaving us a 5 star review.
We work hard to ensure we are providing a user friendly service so it’s great to hear your positive feedback!
Don't hesitate to contact us in future if there's anything we can help with.
Kind regards,
Amanda
Surewise
User friendly website.
The website was simple to use to purchase my policy and register an account. I did a minor update on my personal details, which just took a few seconds.
26 de septiembre de 2026
Respuesta de Surewise
Dear John,
Thank you for taking the time to leave us a review!
We’re so glad you found our services easy and efficient and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Amanda
Surewise
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