Susan Payne Property Opiniones 

154
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

As a buyer, when I put in an offer, I don't expect a phone call 20 minutes later, assuming I'm then the buyer and say "We've had an insulting offer" As a company is absolutely abhorrent and will... Ver más

Valorada con 5 estrellas sobre 5

Susan Payne and her team have been so brilliant. They are very thorough and supportive . They have guided us through a sale which has been successful. Susan Payne and her team will go to every length... Ver más

Valorada con 5 estrellas sobre 5

All of the staff at Susan Payne Estate agents were very efficient and helpful and made selling a property a real pleasure from the first valuation right through to completion. Susan valued the proper... Ver más

Valorada con 5 estrellas sobre 5

5 Star service all round. We purchased our new home and sold our old home through Susan Payne Property. From start to finish, nothing was too much trouble and everyone was very kind, helpful and kno... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

Susan Payne Property is a privately owned, independent estate agency on the Isle of Wight, shaped by many years of experience and strengthened by consistent client recommendations. Our growing team offers a boutique level of service for both buyers and sellers, combining deep local knowledge with genuine care, thoughtful presentation and a calm, professional approach. With a focus on quality over quantity, we guide every home and every client with attention, integrity and the expertise required to see each sale smoothly through to completion.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(154)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have been very pleased with the help…

We have been very pleased with the help and support we have received from Susan Payne Property, from the initial viewing of the property all the way through the purchasing process we have been kept well informed as to how everything was progressing. Jan Tooley in particular has been excellent, she is proactive and has been great at keeping us calm when things were going a little awry. All phone calls were answered and all emails responded to in a timely fashion which all helped to make us feel that our concerns were important even though we know the workload at Susan Payne has increased massively over the last few months and with it I would imagine so has the pressure the staff are under. Special mention also for Sarah who showed us round the property initially, she was well informed and friendly and was very helpful in responding to queries and keeping things moving along whilst Jan was on leave. Thank you to you all.

16 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Susan Payne and her team have done a…

Susan Payne and her team have done a great job for us in selling our home.
From the initial first meeting until the completion of the sale we have been kept fully informed throughout.
The marketing was excellent and they quickly found exactly the right buyer for us.
If and when we decide to move home again we will not hesitate to contact Susan again.

9 de octubre de 2020
Valorada con 5 estrellas sobre 5

The best the IOW has to offer.

Susan and her team have been an absolute pleasure to sell with. From start to finish they have been extremely professional, honest, hard working and managed to secure a quick sale at a great price. Communication and after care is excellent with any questions answered and issues dealt with promptly. Having viewed property with most agents on the Island it is clear that Susan Payne is operating in a different league to most. I would thoroughly recommend Susan Payne Property.

7 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A pleasure to deal with from start to finish

We dealt with numerous agents in our quest to find the right house. Rachel patiently showed us numerous properties and promptly responded to our follow-up queries.
After having our offer accepted Jan was very proactive in maintaining contact with all parties to ensure matters stayed on track.
We had a few issues on our sale but Jan worked hard to make sure we did not lose our purchase. It all came good in the end and we are very happy in our new home. While we do not plan to move again, we would not hesitate in recommending Susan Payne.

29 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service and we were kept up to date at all times even through the Covid crisis. The team are very good at evaluating your property and keeping you motivated through the whole process.

24 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Susan Payne Propertys are presented…

Susan Payne Propertys are presented exceptionally well.Staff and response to any queries answered quickly and very helpful throughout the process from first seeing the property to purchase.

18 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I Honestly can’t express how grateful I…

I Honestly can’t express how grateful I am for the help and guidance from everyone at Susan payne property.
Out of all the estate agents to show me properties during my search, Susan Payne’s were by far the most knowledgeable and enthusiastic. This made the whole experience very enjoyable.
Thanks to jan in particular who answered every question for me throughout the process and chased solicitors for me too.
I’ll definitely be using these guys again when I come to sell.

16 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good move

Engaging Susan Payne Property as our Agent was definitely the right decision.

Susan and her dedicated team are so professional. From the initial consultation through to staging the property for the excellent photography and the write up for the brochure, no minute detail is overlooked.

Susan and her team liaise with you at every stage and viewings are conducted with the utmost respect for your property.

We would not hesitate to recommend this Agency.

27 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

You got there at last

Here you had a whole heap of problems to solve. Then came the covid 19. That upset everything and a backing down of one of the chain.

But persistence paid off and our cottage in the woods got sold.

Well done Susan and Jan for your diligence and friendly approach to what can only be described as a difficult business. I would recommend you to anyone, and that says it all.

1 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Many, many thanks for all your support

I am very happy with the whole experience of selling and buying my new home. Despite the difficulty of coronavirus, I was always only a phone call away from staying sane and had support throughout the whole process. As this was the very first time I had sold and bought on my own, I was very grateful to all the team who put up with my many, sometimes panicky calls. My especial thanks go to Jan, who was always only a call away.

19 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the beginning to the end of my house selling journey

From the beginning to the end of my house selling journey Susan Payne estate agents have been very helpful, friendly without being intrusive, supportive and totally professional with good communication being foremost to ensure a clear understanding of exactly what was happening and when.
I can highly recommend them to anyone contemplating a change of location whether that be buying or selling.
Thank you Susan Payne for making the journey less stressful than it could have been without your help.

10 de junio de 2020
Opinión espontánea

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