The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Ver más
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Consulta las opiniones de los clientes
Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Ver más
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We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Ver más
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An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Ver más
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Información sobre la empresa
Sobre Sussex Beds
Escrito por la empresa
Welcome to Sussex Beds
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Why Shop With Us?
- 🛏️ Over 40 years of sleep expertise
- ⭐ Trusted family-run business
- 🏪 Multiple stores across Sussex, Kent & Surrey
- 💤 Wide choice of beds, mattresses & frames
- 🤝 Friendly, knowledgeable sleep experts
- 🚚 Professional delivery service
Helping You Sleep Better
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
Visit One of Our Stores
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Thank You
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Información de contacto
4,9
Excelente
933 opiniones
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Quality service
On entering was met by Ian who explained the number system of soft to firmness and left us to try various mattresses after choosing and a full explanation on how to keep the mattress in top quality we were then given total explanation on how their delivery system works would without doubt recommend the quality of service
11 de mayo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your lovely feedback. We're delighted Ian helped make choosing your mattress easy and informative, and that the delivery process was clearly explained. We really appreciate your recommendation and hope you enjoy many comfortable nights ahead! 😊
Fantastic customer care
We have had fantastic customer care from Karen at the Tonbridge branch. My elderly Mum with mobility issues wanted to purchase a recliner chair and a bed and Karen made the whole experience stress free for her. She was so helpful and respectful and explained everything clearly. I would highly recommend the branch and in particular Karen.
9 de mayo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind words. We're delighted Karen was able to make the experience stress-free for your mum and provide such helpful, respectful service. Your recommendation means a great deal to us, and we'll be sure to pass your lovely feedback on to Karen and the Tonbridge team. 😊
Karen was superb
Karen was superb, sharing her expertise and enthusiasm to find the right mattress, and the right price package..
Also showed us bed frame that wasn’t in the shop on display which we have also bought.
You think it will be easier to buy online these days, but Karen demonstrated what personal service adds to the buying experience.
3 de mayo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your lovely feedback. We’re so pleased Karen’s expertise and enthusiasm helped you find the right mattress and bed frame at the right price. It’s wonderful to hear her personal service made such a difference to your experience. We really appreciate your kind words and hope you enjoy your new bed!
Good value quick delivery
From ordering to delivery everyone was helpful polite and efficient keeping me informed at all stages a minor problem when the floor standing headboard didn’t fit was quickly resolved and replacement ordered which arrived couple weeks later.
I would definitely recommend.
30 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your wonderful feedback. We’re delighted to hear everything from ordering to delivery went smoothly and that any issues were resolved quickly and efficiently. We really appreciate your recommendation and hope you enjoy your new bed for many years to come!
Great service
I visited Bexhill store and was given a great deal within my budget. Great service from Josh, now awaiting delivery of my purchase. I would fully recommend Sussex Beds .Let them know your needs and budget and have a chat. Thanks Sussex Beds, a lovely no pressure experience.
2 de mayo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your lovely feedback. We’re so pleased Josh was able to help you find the right option within your budget and make the experience relaxed and pressure-free. We hope you love your new purchase once it arrives, and we really appreciate your recommendation. Enjoy your new bed from Sussex Beds!
Jess was very patient
Jess was very patient and knowledgable,there was no pressure and no time constraints,family run with excellent customer service with good follow up and communication,a good customer experience,would highly recommend for any advice on mattresses
15 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind words! We’re so pleased Jess could help make your experience relaxed and informative. It’s great to hear you felt well looked after—your recommendation means a lot to us!
First night on my new mattress
First night on my new mattress, fantastic,
hopefully all my nights will be good, great long sleep.Sussex Beds. The Uckfield show room is lovely and the most helpful salespeople you could wish for. Delivery was the best, kind and courteous and men. Well done Sussex Beds!!!!
21 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your fantastic feedback! We’re delighted to hear your first night on your new mattress was such a great one—long may it continue!
It’s lovely to know you enjoyed visiting our Uckfield showroom and found the team so helpful, and that the delivery experience was just as positive. We’ll be sure to pass on your kind words. Enjoy many more great nights’ sleep!
Great mattresses and friendly service
A truly relaxing and enjoyable experience of purchasing a new mattress from Sussex Beds, which wasn't a surprise, being a returning customer! A really calm atmosphere in the Newhaven showroom with quality products and lots of choice: I would definitely recommend visiting.
Luke originally greeted us and made us welcome, answering all our questions clearly, so great first impression. I returned to check a few things a few days later and was greeted by Ronnie who is a lovely chap - really professional but personable too: he gave me plenty of his time to run through the options and to explain collection of an old mattress, delivery of the new one and payment options.
Thank you guys and thank you Sussex Beds for how you allow your staff to be themselves - naturally friendly!
20 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your wonderful feedback and for returning to us again! We’re delighted to hear that you had such a relaxing and enjoyable experience in our Newhaven showroom. It’s great to know that Luke and Ronnie made you feel so welcome and took the time to ensure everything was clear and suited to your needs.
We’re especially pleased that the atmosphere and approach of the team stood out to you—your kind words mean a lot and will certainly be shared with them. Thank you for your recommendation, and we hope you enjoy your new mattress!
Lydia made the process simple
Lydia made the process simple. Her direct approach was refreshing as she cut straight to the essentials without making us feel rushed. The hardest part was picking the colour at the end of the process.
6 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind feedback! We’re so pleased to hear that Lydia made the process simple and enjoyable, and that her straightforward approach worked well for you. Choosing the colour is always the toughest part! We hope you love your final choice and enjoy your new purchase.
“ We would like to express our satisfaction
“ We would like to express our appreciation for the efforts of both Joshua and Lydia of Sussex Beds, Uckfield, to ensure that we got the mattress that suited our exact requirements. They were both extremely helpful and courteous and ensured that we were completely satisfied with our purchase.
Bob and Maggie Gordon”
13 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you, Bob and Maggie, for your lovely feedback! We’re so pleased to hear that Joshua and Lydia were able to help you find the perfect mattress and made the whole experience a positive one. We’ll be sure to pass on your kind words—your satisfaction means a great deal to us. Enjoy your new mattress!
The service on ordering and delivery…
The service on ordering and delivery were excellent
17 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind words! We’re delighted to hear that both the ordering process and delivery met your expectations. Your feedback is greatly appreciated and we hope you enjoy your purchase!
Excellent customer service
We experienced excellent customer service from Gary in the Haywards Heath store, and we're very happy with our new mattress.
28 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you so much for your lovely feedback! We're thrilled to hear that Gary looked after you so well — we'll be sure to pass your kind words on to him and the Haywards Heath team. We hope you enjoy many wonderful nights' sleep on your new mattress! 😊
A thoroughly professional and friendly service in all ways!23
Very helpful and friendly adviser, Lydia, made the experience very satisfactory. The bed was delivered very quickly and the delivery men were great and also very helpful in getting the bed and other stuff set up for me. The bed and mattress are very comfortable and just what I needed - not cheap but definitely worth it. It looks and and feels very good quality. All in all a really good experience for an item which is so important in all ways. Have already mentioned you to a couple of friends.
23 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your wonderful feedback 😊 We’re delighted to hear Lydia made your experience so positive and that everything from delivery to setup went smoothly. It’s great to know you’re enjoying the comfort and quality of your new bed—your recommendation means a lot to us!
Anything but warm and welcoming
On their website it says “Sussex beds is a true independent family business and this is immediately obvious with its warm welcome and relaxed shopping experience “ if only that were true!!
My experience at the Worrhing branch was anything but.
Disinterested man gave me a very unwarm welcome and showed no curiosity in finding out what k actually wanted.
I wanted to shop local and independent but instead went to dreams 50 yards away and get a very different experience and bought my mattress there!!
4 de abril de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your feedback, and we’re very sorry to hear about your experience in our Worthing store. This is certainly not the warm, welcoming service we aim to provide, and we understand how disappointing this must have been—especially when you were hoping to support a local, independent business.
We sincerely apologise that you did not receive the level of attention and care you expected, and we will be addressing this with the team to ensure it does not happen again.
We truly appreciate you bringing this to our attention and hope we may have the opportunity to restore your confidence in us in the future.
From start to finish this company are very caring date of visit 13 March 2026
From start to finish this company are very good .
Karen in the tonbridge store was dry helpful lots of patience. Took time talking to me about my requirements.
Two very nice lads delivered my new mattress today .. no problems at all..thank you Sussex Bedsi will certainly recommend you to friends and family .J W tonbridge
3 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your wonderful feedback 😊 We’re so pleased to hear Karen looked after you so well and that your delivery went smoothly. Your recommendation means a lot to us—thank you for choosing Sussex Beds!
Salesman very helpful
Spent a long time in Sussex Beds, lots of advice available from the salesman. He also gave us time to be able to compare on our own. We felt comfortable in the shop without being hurried
17 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your lovely feedback 😊 We’re delighted to hear you felt comfortable, well advised, and never rushed while choosing your bed. We really appreciate your kind words!
Excellent selection of beds and mattresses
V knowledgeable staff. Good selection and price range.
11 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind feedback! We’re so pleased you found our team knowledgeable and that you were happy with the selection and pricing. We really appreciate you taking the time to share this.
Very pleased
Very pleased, efficiently performed. i would recommend to a friend. Thank you.
27 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you Guy for your lovely feedback! We’re delighted to hear you’re so pleased with the service and really appreciate your recommendation.
Very helpful staff in the uckfield…
Very helpful staff in the uckfield branch
20 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind feedback! We’re so pleased to hear you found the team at our Uckfield branch very helpful—we’ll be sure to pass on your lovely comments.
Well informed salesman
Well informed salesman respectful, mature and not pushy
I purchased a better Mattress as a result
Delivery very efficient helpful and efficient deliverers
Overall a very well organised and professional service
Highly recommended
25 de marzo de 2026
Opinión espontánea
Respuesta de Sussex Beds
Thank you for your kind feedback! We’re delighted to hear you felt well looked after and never under pressure, and that you’re pleased with your new mattress. It’s great to know the delivery team made a positive impression too. We really appreciate your recommendation!
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