Sussex Pond Doctor Ltd Opiniones 

235
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Arrived on time. Explained exactly what they were going to do. Efficent, professional and friendly. Did a good job of cleaning the pool, pump, filters etc. Disposed on the sludge where we asked th... Ver más

Valorada con 5 estrellas sobre 5

What a transformation. 26 years ago I put in a couple of ponds myself. They were OK but one leaked and both were showing signs of age. Doug gave me some options about how he would transform th... Ver más

Valorada con 5 estrellas sobre 5

Doug and his colleague could not have worked harder or more creatively to transform my old leaking pond into a lovely place again. The garden here is a challenging site, concrete mixes had to be wheel... Ver más

Valorada con 5 estrellas sobre 5

Pond Doctor? More like Pond Professor! Doug and Craig transformed our tired, dull pond, edged with old paving slabs and showing ugly black liner into a sparkling, vibrant wildlife pond worthy of a Gol... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de estanques
  2. Jardinero
  3. Servicios de paisajismo y jardinería
  4. Proveedor de peces para estanques
  5. Tienda de artículos para estanques

Escrito por la empresa

Sussex Pond Doctor Ltd is a small, award winning, family-run business, with over 20 years’ experience in pond cleaning, maintenance and construction. Covering Sussex, Surrey and Hampshire for both residential and commercial.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(235)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just what we wanted

Craig and Russell did a great job clearing out our pond
and removing part of our wall.Landscaped the area and now looks good with some planting.Removed all the fish ,some fifty plus with only one casualty and reponded.
Both very helpful +Doug and polite.Good job cleaning up each day and left the place tidy and safe.Plus arrived the day which was arranged some weeks before.
Would highly recommend .
Thanks for your work
John and Jane

14 de abril de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

It was our pleasure - thank you for the review :)

Valorada con 5 estrellas sobre 5

A small pond.

A small pond.
I am thrilled with the work carried out on my pond. It hadn’t been cleaned for many a year. The fish are now swimming around this huge area and seem happy! Great working team and everything all left as it was. Throughly recommend.
Sue

13 de abril de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Ah thank you for the review :)

Valorada con 5 estrellas sobre 5

Great service - highly recommended

Doug and his team came to clear bull rushes from our large pond. They were polite, efficient and knowledgable. A great service provided and we will be using them again for on-going maintenance of our pond.

8 de abril de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Jon - look forward to seeing you again in due course!

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Speedy response to queries, with helpful and informative advice. On site, the team were organised, well prepared and friendly. Doug discussed options from the outset, and communicated fully on any suggestions or changes required. Thoroughly recommend.

2 de abril de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you so much for the review :)

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, hard working and very honest guys. Very happy to have found someone so reliable and professional.

27 de marzo de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Sara - we will see you again soon!

Valorada con 5 estrellas sobre 5

We ere very impressed with the…

We were very impressed with the reconstruction of the garden pond. The work was carried with care & attention to detail & the garden was left extremely clean & tidy. Great job.

14 de marzo de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Very kind, thank you Susan :)

Valorada con 5 estrellas sobre 5

Doug was brilliant

Doug was brilliant; really friendly and professional and gave us lots of advice on how to keep our pond healthy.

9 de marzo de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Matt, was a pleasure.

Valorada con 5 estrellas sobre 5

Nice clear ponds

Lovely to have two garden ponds cleaned out after 15 years. Friendly guys, quick, tidy and a good job done. Looking forward to seeing the plant life regrow after a good cutback. Water nice and clear so we can see the fish and loads of frogs.

3 de marzo de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you for leaving a review! :)

Valorada con 5 estrellas sobre 5

Doug had a great customer service

Doug changed his appointments as our pond had a leak and he got it done in the 2days before we go away. He put a pond liner in and replaced the top stones around it. He also took out our waterfall and put it back again and he tested it. All together it was a good job and Doug and Craig were very friendly and had a lot of experience and we got great customer service.

2 de marzo de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you - it was a pleasure :)

Valorada con 5 estrellas sobre 5

Royal Pavilion reflecting pond clean

Doug and his team recently undertook a full clean of the reflecting pond at the Royal Pavilion, which had become overgrown. They were incredibly considerate of the historic nature of the structure and surrounding environment and the works were carried out to a very high standard. Doug and his team were professional, diligent and friendly throughout the whole process, from planning to delivery. We're very pleased with the results and they even kindly offered to re-locate some of the many lilies to another pond to improve its longevity. The pond is now a reflecting pond again!

14 de febrero de 2022
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you for the lovely review - we are looking forward to working with you again soon!

Valorada con 4 estrellas sobre 5

I can thoroughly recommend SPD

I can thoroughly recommend SPD. The fibreglassing of our pond looks and performs well and Doug and Craig came on the days stated. They lost a point as the sludge was put in our green bin which was so heavy it could not be moved easily and the council refused to take it. The cost was rather high but I am hoping you get what you pay for.

21 de diciembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Hi Kevin - thank you for your feedback. Really sorry to hear you had issues with your green waste collection! Unfortunately we were not aware of any issues until we saw this review. But for the benefit of others reading, we contacted Kevin straight away to offer to take any pond plants he was having issues with. 100% customer satisfaction is always our top priority! :)

Valorada con 5 estrellas sobre 5

Confirmation of quality workmanship From SussexPondDoctor

The Sussex Pond Doctor team are both professional and approachable in their work .Their work is meticulous and of a high standard .I was very happy with the work they did completely relining my fish pond and replacing the York Stone surround.I would be very happy to recommend their services.

13 de diciembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you so much Annie :)

Valorada con 5 estrellas sobre 5

A good experience

I had the Pond Doctor come to sort out a problem with my pond which involved emptying, rehousing fish and cleaning the equipment. It was a very rainy day and the work was completed efficiently and courteously. I was also provided with useful advice.

7 de diciembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Clive :)

Valorada con 5 estrellas sobre 5

Excellent work

Excellent work, totally revamping a small pond and installing a uv filter. Tidy and efficient. A job well done. Thank you.

29 de noviembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Colin ;)

Valorada con 5 estrellas sobre 5

Fantastic job!

Ours is a difficult garden to access and navigate and yet Doug and Bob, carrying all their industrial pond cleaning equipment, made it look easy. The fish and newts were all carefully transferred to a holding tank where they swam around happily while Doug and Bob completely drained, cleared, and thoroughly cleaned out all silt and debris from the 20-year-old pond. As the pond was refilling, the fish and plants were reintroduced. Fantastic job! Highly recommended.

24 de noviembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Very welcome Lita :)

Valorada con 5 estrellas sobre 5

Couldn't be happier with our service

Couldn't be happier with our service. Had to wait a little while due to the company being very busy at this time but it was well worth the wait. Doug has been so helpful with, not only cleaning out pond, but providing us with loads of information on how to maintain the pond.

13 de noviembre de 2021
Opinión espontánea
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Respuesta de Sussex Pond Doctor Ltd

Thank you Lisa, you are very welcome :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Doug and his team worked tirelessly to produce a lovely pond for me. All tidied up at the end, earth spoil removed efficiently, electrics signed off, and pump working well.
Very happy with the result. I recommend

6 de noviembre de 2021
Opinión espontánea
Logotipo de Sussex Pond Doctor Ltd

Respuesta de Sussex Pond Doctor Ltd

Thank you so much - it was a pleasure!

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