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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I am extremely disappointed with the way this order has been handled. Accepting an order, retaining payment, and informing the customer only after seven days that delivery is not possible is unfair an... Ver más

Valorada con 5 estrellas sobre 5

Recently Bought Gajalaxmi and Kubera Deities from Svastika. Quick delivery and excellent customer service. The Dieties are just awesome. So far I have 5 products from the company 1. Pocket temp... Ver más

Valorada con 5 estrellas sobre 5

Svastika is a brand who fulfill the desires of his / her customers.. I have always an excellent experience. In the short duration and not a bulk order too they obliged me for printing . And no compro... Ver más

Valorada con 1 estrellas sobre 5

The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to shi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de ídolos
  2. también en la categoría
  3. Artes manuales
  4. Proveedor de regalos corporativos
  5. Tienda de decoración e interiorismo

Escrito por la empresa

Svastika is an Indian manufacturer dedicated to creating beautiful handicraft idols while uplifting underprivileged artists. Headquartered in Mumbai, our products which include wood, brass, polyresin, copper and gold plated idols are delivered worldwide. Our artisans craft each piece with creativity and care. By purchasing our idols, customers empower these talented yet underprivileged individuals. While making a profit, we strive for a greater purpose - proving faith can unite people to help those in need. We donate 10% of annual revenue to overlooked charities, spreading compassion through our business model. As India's fastest growing handicraft company, we combine art, social impact and spirituality. We welcome all to experience the beauty of India through our handicrafts while joining our mission to support the underserved.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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3,3

Todas las opiniones

(66)

4 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I recently bought laxmi maa charan from…

I recently bought laxmi maa charan from Svastika. It was the first time, i purchased from this site. Had a great experience. They have variety of products and master pieces of gifts on which you can’t take your eyes off. Thank you Svastika for this amazing product as well as service. I recommend this site to all the new users. ❤️

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super happy

I have had a great experience overall...
Product wise
Service wise
Quality wise
They have helped me with quick delivery by following up with the courier... Responded to every msg of mine...
Am happy to be a part of Svastika family...
Thank u😊

11 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Statue ordered

Exceptional Statue ordered, Realistic details to perfection. Packaging is also very nicely presented. Worth buying with confidence. Will buy again in the future.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The way I seen this, the same I got it

The way I seen this the same I got it. The delivery is also on the day which is told by them. I am very impressed how they packaged and done a very good craftsmanship with gold plated. When I open the Radha Krishna Pocket Temple I was not only amazed to see but also the chandan smell it very beautiful like I am in Holy place and the feets of Radha Krishna is very attractive and good. Thank You to the swastika whole team for this wonderful Radha Krishna Pocket Temple♥️😌

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ridiculous management and ZERO customer support

Their site claims delivery in 3-4 working days for all metro cities, including Bangalore. However, even after constant follow ups the order, which was meant for Diwali, was not delivered on time - when the order was placed a good 11 days ahead of Diwali. Constant follow ups with them with reassurances from their side, that all dried up as Diwali approached. I then asked them to cancel the order and refund the amount. To which they have turned a blind eye. There is no way to reach their support. I have no use of the idols now since it is already well past Diwali! 2 days after the festival. And they insist on delivering the order now which is of no use to me. RIDICULOUS MANAGEMENT of Diwali orders. Why claim those delivery dates if they can't stick to them. And finally, if they can't keep their commitment, at least cancel the order and refund the amount.

30 de octubre de 2024
Opinión espontánea
Logotipo de Svastika

Respuesta de Svastika

We’re truly sorry that your experience during Diwali didn’t go as smoothly as it should have — especially during a time that means so much to all of us.

Your order was placed well in advance, and we understand how important timely delivery was for the occasion. Unfortunately, during that peak festive period, despite our best efforts and multiple reassurances, delays occurred due to overwhelming courier congestion — and we take full responsibility for the inconvenience caused.

As soon as we realized that the delivery wouldn’t reach you in time for the festival, we processed a full refund for your order as a gesture of goodwill. We're sorry if this wasn't clearly communicated, and we understand how frustrating it must have been not being able to reach us right away during that high-traffic week.

At Svastika, every order is handled with deep care and intention, and we’re actively working on improving our systems and support so that moments like this are never repeated — especially during festivals.

We truly value your trust and hope to have the opportunity to serve you better in the future.

Warmest regards,
Team Svastika

Valorada con 1 estrellas sobre 5

first they will help us with Algo…

first they will help us with Algo trading which dont work, then they will give manual trading, if we have lost money, they will say we will trade on behalf of you, and loot all money, please dont waste money with these team and lastly they will sorry.

24 de septiembre de 2024
Opinión espontánea
Logotipo de Svastika

Respuesta de Svastika

Hi,

We believe this review may have been posted in error, as it does not relate to our business. Svastika is an e-commerce brand focused on spiritual home décor and gifting — we are not involved in trading, financial services, or algo-based platforms of any kind.

If this was unintentional, we kindly request you to remove or update the review. And if there’s anything you do wish to share regarding an order with us, we’re always here to help.

Warm regards,
Team Svastika

Valorada con 5 estrellas sobre 5

Great experience!

Absolutely fantastic detailing, the size, the weight, the color and the overall value of the product is just perfect.
Loved the prompt responses of the support team and an urgent delivery within 2 days. Kudos!

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was such a wonderful experience

It was such a wonderful experience , it was my first purchase from Svastika and belive me guys totally worth it , after searching alot here and there online ,finally I found savastika and my husband order Shree Ganpati Ji Idol for me , and it was so so so pretty and auspicious, best gift forever ,and on time delivery ingit mynproduct just before Ganesh chaturthi, definitely gonna buy more stuff from here , without any second thoughts and hesitation go for it ... Genuine products and beautiful creations ... Thanks alot Svastika team for your efforts 🫶❤️

6 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst services

The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to ship/deliver the item. Their policy mentions 1-3 days delivery but they will not respond to you even after a week of ordering, keep calling or sending emails. Your money is lost and eaten up by this fake website and the address mentioned on their website also doesn't exists. Better use trusted brands.

19 de agosto de 2024
Opinión espontánea
Logotipo de Svastika

Respuesta de Svastika

We’re truly sorry to read your experience left you with this impression, and we’d like to clarify a few things with utmost respect.

Svastika is a verified and legally registered brand committed to delivering authentic spiritual products with care. We are not a fake website, and every review visible here is from real customers who have experienced our products and service firsthand.

Our standard delivery window is 1–3 working days for metros once the order is dispatched, but there can occasionally be delays due to courier-related issues, especially around high-demand periods. In such cases, our team always tries to stay in touch and resolve the matter — either through reshipment or a full refund, depending on what’s best for the customer.

We’d never want anyone to feel misled or unheard. If there was any gap in communication, we deeply regret it and are happy to assist you immediately. Please feel free to reach out with your order details so we can resolve this for you.

Wishing you peace and clarity always,
Team Svastika

Valorada con 5 estrellas sobre 5

Thanks Swastika

Thanks Swastika
Today I received my order and very happy and impressed.
Your products are very nice quality of the product is very good and beautiful. As I expected I received accordingly. Your products packaging are very nice and trust which is you build with the customer is awesome. Keep it up and maintain this trust with customer always.
Best of luck.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A divine experience!

The whole experience of ordering and receiving the beautiful products each time has been divinely beautiful! Kudos to the ever supportive & polite team.
Thank you!

4 de agosto de 2024
Opinión espontánea

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