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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased personalised Fundraising tops from Swag Box and was blown away by the customer service. Lisa supported me through the process every step of the way, including providing design proofs... Ver más

Valorada con 5 estrellas sobre 5

If you're after corporate swag packages, look no further! Charlie, Lisa and the whole team were super helpful from the get-go. Designing, ordering and distributing 1000 units of swag to globally loc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam and his team do incredible work, turning your brand's vision into a reality. They worked closely with us to ensure that our designs were feasible and expertly guided us on the best materials for e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered 40 VIP bags for our Light the Night for Darcie, Epidermolysis Bullosa gala in support of Debra UK. We were working closely with Charlie the entire time, and he was absolutely fantastic!... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de regalos corporativos
  2. Servicio de distribución
  3. Servicio de comercio electrónico
  4. Tienda de artículos promocionales
  5. Proveedor de productos promocionales
  6. Planta de almacenamiento

Escrito por la empresa

Swag Box: Masters Of Merch Since 2018 Swag Box was founded in 2018 to offer top-notch branded swag to outstanding businesses, infusing fresh concepts and a focus on sustainability into the traditional branded merchandise industry. We aim to provide comprehensive end-to-end services and have evolved into a robust all-in-one solution. Why choose Swag Box? We’re experts in delivering branded bliss to companies all over the world, with our vast collections of promotional items, hassle-free international shipping and UK + EU storage services. We’ve hand-picked the best products in over 10 categories across tech, drinkware and clothing helping you put your brand front and centre with ease. To top it off, our eco-pledges ensure that you always get brilliant sustainable merch options shipped when you need them.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Reliable. Fast. Excellent Customer Service

You guys are by far one of the best vendors I've ever worked with. From the website experience to the responsive customer service, everyone should be like Swag Box.

30 de octubre de 2023
Opinión espontánea
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Respuesta de Swag Box

Thanks for the kind words Marissa, we can't wait for you to see and use our improved website when it launches soon!

Valorada con 5 estrellas sobre 5

Excellent

Excellent service: efficient, fast and very friendly. Delivery was quick and products of a high standard. Leigh and Chloe went out of their way to help us, absolutely brilliant!

19 de octubre de 2023
Opinión espontánea
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Respuesta de Swag Box

Thank you so much Tia.
We are delighted you received a service you felt worthy of a 5 star review!!
Hopefully we will get to work with you again.

Valorada con 5 estrellas sobre 5

Would recommend

Competitively priced, easy to follow process, mock ups done and explained, and we dealt with a human! (That human was Chloe and she was awesome).

6 de octubre de 2023
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Respuesta de Swag Box

Thank you so much for the 5 star review!!!
It is very much appreciated and we are so happy you enjoyed dealing with Chloe. Hopefully we will be able to work with you again soon.

Valorada con 5 estrellas sobre 5

Tote Bags

I was in a bind when another vendor had fallen through. I reached out to Swag Box, and they were able to get exactly what I needed for more affordable and faster. Chloe Dylla and Lisa Sheeran took such good care of me and the order. Even though we were rushed, the team took the time to make sure the logo and the writing was perfect. Thank you! I will be back for sure!

20 de septiembre de 2023
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Respuesta de Swag Box

The team are so happy that you enjoyed your experience with Swag Box.
We like to think we work with our clients rather than for them and we can only do this with great support and information from you that helps us make the best decisions.
So what a great team Rystad & Swag Box make!!
Thanks for being such a great client!!

Valorada con 5 estrellas sobre 5

Excellent customer service & great…

Excellent customer service & great product

26 de julio de 2023
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Respuesta de Swag Box

Thanks for the five star review Harry. We are so happy you like the product and the service we give as well. Look forward to working with you again hopefully?

Valorada con 5 estrellas sobre 5

thank you

the complain made was very well handled :)
mistakes happen

big thank you to Lisa

27 de junio de 2023
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Respuesta de Swag Box

Many thanks for the positive review Edyta. We always aim for our partners and clients to receive a positive experience but as you say, mistakes can happen and I am glad that Lisa supported you well and we managed to resolve it to your satisfaction.

Valorada con 5 estrellas sobre 5

Sr. Manager - Field Marketing

Great team who are always available when needed. Having worked with multiple Swag vendors across different geos, I have say that the Swag Box team has been the most supportive and active one. The variety of swag is also amazing and the TAT for production is also above par.

7 de junio de 2023
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Respuesta de Swag Box

Many thanks for the brilliant review Arbaz. It's been great supporting you on your various projects and learning so much about Whatfix!! We remain here for you whenever you need us.

Valorada con 5 estrellas sobre 5

Reliable, great quality, swift delivery

Great customer service, came back to my queries immediately, super helpful and further personalise the products, swift delivery as agreed and great products! Very happy with them. We ordered 500 boxes for a rebrand and I would definitely order there again.

11 de junio de 2023
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Respuesta de Swag Box

Many thanks for the fantastic review and we are so happy you feel like you received a complete service. We look forward to working with you again in the future!!

Valorada con 5 estrellas sobre 5

Excellent seamless service

Thank you to Charlie and the rest of the team at Swag Box for your fantastic support and service.
We required branded promotional items at very short notice, and you made the process easy, stressless and delivered the items ahead of schedule.
I can definitely recommend you and will be using your services again.

16 de mayo de 2023
Opinión espontánea
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Respuesta de Swag Box

Thank you Nicki for the amazing review!! It was great working with you and so glad you appreciated the effort the team pulled out. We look forward to working with you again for your next project!! Best wishes, Team Swag.

Valorada con 5 estrellas sobre 5

All around a great experience!

Everyone who helped me throughout my order was very quick to respond and accommodating to my needs. Our swag turned out great and was a hit at our event!

14 de febrero de 2023
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Respuesta de Swag Box

Hi Zoe, many thanks for the great review. We are so happy you loved the service and products!! Hope to work with you again. Best regards, Team Swag Box.

Valorada con 5 estrellas sobre 5

Great customer service and…

Great customer service and communication. Products were of good quality and logos looked great! Couldn't ask for more

14 de febrero de 2023
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Respuesta de Swag Box

Thanks for the 5 stars Melanie - it is great to be working with you. Please let us know if you need anything else.

Valorada con 5 estrellas sobre 5

Great service and turnaround - many thanks!

Great service and turnaround. Particularly impressed with Marissa and Lisa. Thanks guys! Will be ordering again in future.

22 de noviembre de 2022
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Respuesta de Swag Box

Many thanks for the 5 stars Sam!! We look forward to working with you again on future projects!!

Valorada con 5 estrellas sobre 5

The best for corporate swag!

If you're after corporate swag packages, look no further! Charlie, Lisa and the whole team were super helpful from the get-go.
Designing, ordering and distributing 1000 units of swag to globally located employees was no small task but Swag Box made the process easy to understand; they were always on hand to help work within our budget, suggested great ideas and made the distribution pain-free. Thanks again for all your hard work!!

16 de noviembre de 2022
Opinión espontánea
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Respuesta de Swag Box

Thanks for the glowing review Ryan and also for trusting us with such an interesting project. We've enjoyed the challenge and look forward to working with you on future projects!!

Valorada con 5 estrellas sobre 5

Big thank you Charlie & Rob!

Charlie & Rob were super accomodating. They explained every step of the process and the time frames. They also underpromised & overdelivered - with my swag arriving earlier than expected even after I increased the quantity last minute. Overall very reliable people doing a great job, and one very happy customer!

2 de septiembre de 2022
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Respuesta de Swag Box

Many thanks for the great review Hannah. It's been a pleasure working with you and hope we can do so again in the future.

Valorada con 5 estrellas sobre 5

amazing!

very kind and helpfull

1 de junio de 2022
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Respuesta de Swag Box

Many thanks for your great review!! It was very nice working with you and hope to do more in the future!!

Valorada con 5 estrellas sobre 5

Great Experience!

Excellent communication, fabulous customer experience. Shout out to Sam who was fantastic. Brilliant service, thanks guys :)

16 de mayo de 2022
Opinión espontánea
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Respuesta de Swag Box

Hi Molly. It is great working with you!! I've passed on your thanks to Sam as well.

Valorada con 5 estrellas sobre 5

In all my years of work with companies…

In all my years of work with companies that create corporate swag I have never worked with such an amazing one! Their prices are competitive and they are incredibly efficient and quick. The best experience ever! Unfortunately, which has really nothing to do with swag, hence why I haven’t applied to negative rating to them was the shipment part. Since Brexit we have to go through customs and that just added an extra week to the whole process which was unfortunate considering the incredibly journey prior to this point. I would recommend SWAG Box to anyone

10 de mayo de 2022
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Respuesta de Swag Box

Hi Nat,
Thank you so much for a positive review. We love working with people like you and we enjoyed this latest project - the end result looked great.
We agree that Brexit has thrown up some unfortunate situations and hurdles but you can be assured, we are trying our best to look at ways to streamline this process. So if you have any Swag requirements in the future, please ask and we'll see if anything has changed that can support you with this process.

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, very quick responses and overall a really friendly, personal experience. We had a lot of asks and they were happy to accommodate us and our short deadline. Absolutely AMAZING work.

12 de abril de 2022
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Respuesta de Swag Box

Hi Lorraine, many thanks for the fantastic review. We aim to please and enjoy working with amazing peope like you!!

Valorada con 5 estrellas sobre 5

Great Service

We've been so pleased working with swag-box. They effortlessly handle our swag distribution and their customer service is great. Even better is the fact that they plant a tree for every box that leaves them! A great incentive to look after the earth.

6 de abril de 2022
Opinión espontánea
Logotipo de Swag Box

Respuesta de Swag Box

Hi Rheanna,
Thank you so much for the great review.
It is fantastic to work with excellent people and businesses like yours and a bonus that you appreciate not only our service but the fact we are trying to do this as ethically as possible as well. We are very proud of our #1Box1Tree project.

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