Easy app to download and use whilst at unit Making it a smooth contactless way to access our storage space. Complex and toilet area was well maintained, clean and tidy. Being able to use a trolle... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónJohanna Boulevard 67, 4670 Kensington, Queensland, AU
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The facility is based in a great location, has great easy to manoeuvre vehicles, trailers, and everything else you need for storage.. The facility is well protected with great servelance, with... Ver más
La empresa ha respondido
Absolutely recommend to anyone to use Swift Storage. Great customer service and very quick and easy to answer any questions you may have. Easy to download app and access your storage shed all with y... Ver más
La empresa ha respondido
Staff over the phone were prompt, friendly and very helpful. I had organised/ booked and paid for my storage shed within minutes and received all emails and texts regarding the use of my storage shed... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalación de autoalmacenamiento
- Planta de almacenamiento de automóviles
- Instalación de almacenamiento de embarcaciones
- Instalación de almacenamiento de archivos
- Depósito de vehículos recreativos
- Planta de almacenamiento
Sobre Swift Storage - Bundaberg
Escrito por la empresa
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Escrito por la empresa
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Información de contacto
Johanna Boulevard 67, 4670, Kensington, Queensland, Australia
4,4
Excelente
45 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always easy to deal with.
Always easy to deal with.
Understanding of financial strain.
Caring and helpful
5 de septiembre de 2024
Respuesta de Swift Storage - Bundaberg
Thank you for the wonderful review, Sue! We’re so pleased to hear that you’ve found our team at Swift Storage - Bundaberg easy to deal with, understanding, and helpful, especially regarding financial concerns. We aim to provide supportive and caring service to all our customers. Your kind words are greatly appreciated, and we’re glad to have been able to assist you. Thanks for choosing Swift Storage!
Quick responses and easy to deal with
Quick responses and easy to deal with. Thankyou
10 de agosto de 2024
Respuesta de Swift Storage - Bundaberg
Thank you for the five-star review, Jackie! We’re glad to hear that you found our responses quick and our team easy to deal with. We aim to provide efficient and hassle-free service, and it’s wonderful to know we’ve met your expectations. Thanks for choosing Swift Storage and for your kind words!
Nothing but super poor service from…
Nothing but super poor service from staff "at the end of the phone" once your in they don't want to know you. No electricity, no power points, no water available for units. And that's the end of the conversation. They don't respond to phone calls etc. Etc.
3 de junio de 2024
Opinión espontánea
Respuesta de Swift Storage - Bundaberg
Hi Brian, thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the frustration it has caused. We aim to provide excellent service to all our customers and regret that we missed the mark in your case. We would like to understand more about your situation and see how we can make things right. Please reach out to us directly at hello@swiftstorage.com.au at your earliest convenience, so we can address your concerns. Thank you for bringing this to our attention, and we look forward to speaking with you.
Respuesta de Swift Storage - Bundaberg
Thank you for the five-star review, Paul! We're thrilled to hear that you had an excellent experience with our tech support at Swift Storage - Bundaberg. Our team works hard to provide high-quality service, and your feedback is greatly appreciated. Thanks for choosing us!
just my honest opinion
you guys make it to hard to contact anyone. The gate wasn't working last week. I had to come back again leave all my stuff on ute. I bet if you guys had a sign with the contact number you would fill more units. majority of people don't like this b-lls--t online experience. no offense intended. put a sign up prove me wrong.
14 de abril de 2024
Respuesta de Swift Storage - Bundaberg
Hi Vinny,
We truly appreciate your honest feedback and understand the inconvenience you faced. We're sorry for any difficulties in contacting us and the issue with the gate. To address this, we do list our phone number in various accessible places including customer emails, our facility intercoms, and directly on our app's home screen.
We have also responded to your review in more detail via email to discuss this further and ensure all your concerns are addressed. Your feedback is invaluable in helping us improve.
Thank you for taking the time to share your thoughts.
Best regards,
The Swift Storage Team
Too expensive always an issue to be fixed
Too expensive poor service. There is always a problem. Doors not opening, locks not working. Also them Constantly asking for access to our unit to fix all the locking systems again. Rude staff. Plus being accused of leaving furniture that wasn’t ours in an open unit. Can’t wait to get my stuff out and be done with it.
8 de abril de 2024
Respuesta de Swift Storage - Bundaberg
Hi Ann - We apologise for the inconvenience and frustrations you've experienced. Our team has reached out via email to address your concerns directly. We hope to speak with you soon.
Respuesta de Swift Storage - Bundaberg
Hi Arthur,
Thank you for the wonderful feedback! We're delighted to know you find our storage facilities clean, safe, and accessible. We work hard to maintain our standards and ensure a great experience for all our customers. Should you need any assistance or have suggestions, feel free to reach out!
Good clean secure storage
3 de abril de 2024
Respuesta de Swift Storage - Bundaberg
We appreciate your feedback, Gerry! Keeping our storage units clean and secure is a top priority. If you have any suggestions or need assistance, feel free to reach out. Thank you for choosing us for your storage needs!
Navigating this experience
Navigating this experience, from accessing the website to arriving at the storage shed, has been effortless. The accompanying app is incredibly user-friendly, and despite my initial skepticism about securing a storage shed on a public holiday, it all fell into place smoothly. Plus, I even managed to snag a discounted rate for three months, which I'm thrilled about. Thanks so much,
29 de marzo de 2024
Respuesta de Swift Storage - Bundaberg
That's wonderful to hear, Amanda! We're delighted that your experience with us has been effortless and that you found our app user-friendly. It's great that everything fell into place smoothly, even on a public holiday. We're also glad you were able to take advantage of our discounted rate. If you ever need anything else, feel free to reach out. Thank you for choosing us for your storage needs!
The storage and retrieval process works…
The storage and retrieval process works completely as described.
The use of technology is easy to follow and functional.
27 de enero de 2024
Respuesta de Swift Storage - Bundaberg
Thanks, Chris! We're delighted to hear that our storage and retrieval process aligns with your expectations. It's fantastic that you find our use of technology easy to follow and functional.
Easy to use service
15 de enero de 2024
Respuesta de Swift Storage - Bundaberg
Thanks, Josh! We're delighted you find our service easy to use. If you have more feedback or need assistance, feel free to reach out.
The whole process was easy signing up…
The whole process was easy signing up for a unit. I would recommend the app as it enables you to access the unit and provides you with important information regarding the site.
8 de enero de 2024
Respuesta de Swift Storage - Bundaberg
Thanks, CF! We're delighted you found the whole process easy, and we appreciate your recommendation for the app.
Unit 417 67 Johanna Blvd Kensington…
You sent me an email on 3 January 2024 to tell me that a unit had been allocated and was ready to occupy. When I attended on 7 January to inspect the unit I at first had difficulty entering the facility and upon finally reaching and opening the unit I was greeted with the goods of someone else. The unit was not ready for me to occupy. It still wasn't yesterday (7 January ). I have notified you of the situation twice via your App and also advised you that I have had to make other arrangements as the unit was to be used for an emergency storage facility and as yet I am to receive a reply. I don't believe I have received the product that you have charged me for, that is a storage ready for my use. I am, at the moment, far from happy with the business that I have conducted with this organisation.
3 de enero de 2024
Respuesta de Swift Storage - Bundaberg
Hi Alan, We sincerely apologise for the inconvenience you've experienced. Your concerns are important to us, and we're sorry that your storage unit wasn't ready as expected. We've resolved the issue and issued a full refund. If you have any further questions or if there's anything else we can do to assist, please don't hesitate to reach out.
Very secure
4 de enero de 2024
Respuesta de Swift Storage - Bundaberg
Thank you, Tanya! We're glad you find our storage very secure. If you ever have more feedback or questions, feel free to reach out!
Easy to organise
Easy to organise. Sheridan was lovely when we phoned to enquire. Easy and secure access to yard
14 de diciembre de 2023
Respuesta de Swift Storage - Bundaberg
Thanks, Kerry! We're glad you found it easy to organise, and Sheridan was lovely when you enquired. If you ever have more questions or need assistance, feel free to reach out!
Staff over the phone were prompt
Staff over the phone were prompt, friendly and very helpful. I had organised/ booked and paid for my storage shed within minutes and received all emails and texts regarding the use of my storage shed immediately and was able to access it easily. I have had no concerns and it’s been smooth sailing.
4 de diciembre de 2023
Respuesta de Swift Storage - Bundaberg
Thanks a bunch, Jaye Thomson, for the stellar 5-star review! 🌟 We're thrilled to hear you had a smooth experience with our staff over the phone—prompt, friendly, and helpful. Delighted that the booking and access process was seamless for you.
The people on the help line have very helpfull been…
The people on the help line have been excelent and extreamly helpfull
6 de diciembre de 2023
Respuesta de Swift Storage - Bundaberg
Thanks, Craig, for the awesome feedback! 🌟 We're delighted to hear that our help line team has been excellent and extremely helpful.
State of the art storage facility
What an amazing storage facility.
So easy to access and operate with the app.
Clean and tidy facility.
Highly recommend
23 de noviembre de 2023
Respuesta de Swift Storage - Bundaberg
Thank you, Ross, for the outstanding 5-star review! 🌟 We're thrilled to hear you find our storage facility state-of-the-art, easy to access via the app, and appreciate the cleanliness. Your high recommendation is the ultimate compliment! If you ever need anything else or have more feedback to share, don't hesitate to reach out.
Respuesta de Swift Storage - Bundaberg
Thanks Suzie for taking the time to leave us a 5 star review! So pleased you found it easy to access
Knowledgeable team
The team are knowledgeable and able to answer all of my questions. Always helpful when I contact them. Very clean facility. Easy access.
25 de octubre de 2023
Respuesta de Swift Storage - Bundaberg
Thanks for the 5-star review, Paul! We're thrilled to hear that our team's knowledge and helpfulness stood out to you. We take pride in our clean facility and easy access. If you ever have more questions or need assistance, don't hesitate to reach out.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.