Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Ver más
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Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Ver más
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Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... Ver más
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Clean facilities, easy access. If I ever never storage again I will be back. Thank you
La empresa ha respondido
What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... Ver más
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Escrito por la empresa
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
Escrito por la empresa
Invita a los clientes a opinar
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Ha contestado el 83% de las opiniones negativas
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Awesome customer service and excellent service overall thanks swift storage

Respuesta de Swift Storage
Incredibly helpful Head of Digital, clean premises, and high tech.

Respuesta de Swift Storage
No hassles, everything worked the way it was supposed to.

Respuesta de Swift Storage
Swift Storage Hervey Bay. Service like no other. Always are very happy to help.
If I could please make a suggestion though. I accidentally locked my phone and keys in my storage unit, with no way of contacting anyone as I was on my own, outside of operating hours. I did leave a voice message on a nice couples phone that she called the phone number in the gate. Left a message, and they left. I waited 3.5 hours for someone to come and help. Cars came and went, no one asked if I was ok. I ended up leaving my locked car and my phone and keys in a locked shed. And walked back to where I was staying 1.4km up a hill. I have health issues so this didn’t help. I arrived back and used a friends phone to call, only to be told am I at the gate because now I was locked out, it can be done remotely and long story short I got everything back. I had to use a friends phone and get them to drop me back there.
My point is for someone on their own like myself, it would be ideal to have someone available. I’m not sure how often you check cameras etc but you would have seen me walking around as there was nowhere to sit or to get some water as it was over 32 degrees that day.
I didn’t know phone numbers so I couldn’t walk to the service station and get them to call someone.
Just my opinion that’s all. It was my stupid fault.
It all worked out in the end.
Thank you for your fantastic service.
Blessings

Respuesta de Swift Storage
It was so easy and simple and all done on on line, would recommend to anyone

Respuesta de Swift Storage
Worst storage place I've gone through waited a week to get my codes and then still couldn't access my storage shed didn't use it and they were not helpful at all didn't even get a refund for a shed I couldn't use

Respuesta de Swift Storage

Respuesta de Swift Storage
This company have been incredible. The facility at Burpengary is super secure, clean & completely dry despite the inundation of rain we’ve endured.
The staff although illusive are quick to respond to messages. I would definitely recommend them & would use again.

Respuesta de Swift Storage
The unit was easy access, clean and overall a great fuss free experience. Toilet was always clean. No water got into the unit throughout the floods. The app was easy to use and I would definitely use again if needed.

Respuesta de Swift Storage
Hi Michael here just wanted to say thanks again to Swift storge I really appreciate your service and time.u put in to keep me.and other members update on our personal stuff and storge. Was always clean and tidy.we will use u guys again in the future.and we let all families and friends that u are a number one storge.have a wonderful day and many years.to come your sincerely Michael Bennion

Respuesta de Swift Storage

Respuesta de Swift Storage
We enjoy the easy access and not worrying about keys to access our storage unit. Facility is always clean and appreciate being able to use the trolleys.

Respuesta de Swift Storage
Christine was very helpful, made it easy for me to understand and made it easy for me. the storage shed was clean and easy to get too.

Respuesta de Swift Storage
So close to home, fantastic security and not a padlock to be seen.

Respuesta de Swift Storage
Booking online was easy enough. The app was pretty easy to follow and make work to find the units and entry and exit to the site. Nice units with automatic lighting.
Would be nice if you could pay by the week rather than having to pay by a full month, even if you only need the unit for a few days into a month.

Respuesta de Swift Storage
Very easy to book the unit and the app has been great. Thank you for the discount too.

Respuesta de Swift Storage
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