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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

To date, I’ve bought 5 of the Swim Club snugs with my first being well over two years ago. The quality of my original is like new despite regular use. Each one I’ve gifted to friends & family since ha... Ver más

Valorada con 5 estrellas sobre 5

Unbelievably quick shipping, was delivered next day! Fantastic quality wetsuit, true to size and guidelines were spot on, haven't tried the socks yet but they look to be great quality. Always a pleasu... Ver más

Valorada con 1 estrellas sobre 5

Ordered my gloves and socks almost 10 days ago. Got a lovely enthusiastic message, a slightly annoying Americanish 'we appreciate you'. Was informed I'd receive a further message when the items were... Ver más

Valorada con 4 estrellas sobre 5

Amazing products - I’ve been using my snug weekly since purchase. I ordered two sizes and returned one in December. I’ve been notified that the return has been received but I am still awaiting a refun... Ver más

Información sobre la empresa

  1. Tienda de trajes de baño

Escrito por la empresa

Swimclub - Working hard to keep you Snug. Our Snugs will help keep you warm and cosy before and after your swims.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(374)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful experience

Aftering odering a wetsuit which did not fit me at the start of Jan 2024 I returned and requested refund. This took most part of a month
I then stupidly thought I wanted to support Irish !!! I ordered a size below
Over a month later I have yet to receive my order !!! Customer service awful and they are now blaming me and customs!!! I am in the uk total rubbish OMG!!!
I HAVE REQUESTED A REFUND THEY SAID NO !!! I have not received wetsuit I paid in full for!!!
DO NOT TRUST ABSOUTLEY AWFUL

8 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Products. Slow comms, email issues

Amazing products - I’ve been using my snug weekly since purchase. I ordered two sizes and returned one in December. I’ve been notified that the return has been received but I am still awaiting a refund. I have also not received a response to any of my emails to hello@swimclub. UPDATE: Swim club have now responded and were apologetic and had processed my refund which was retuned to my bank account today. They have issues with Hotmail accounts so bear that in mind. Again, I cannot fault their products - just an unfortunate experience with emails getting lost. Otherwise a very happy customer.

29 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and fast delivery

Great product and fast delivery. 4 family members gave or received items from Swim club this Christmas and we were all delighted with them. I tried out my new long sleeve togs on Christmas Day and they were just superb and so comfy as well. Makes a difference having arms covered to preserve a bit of heat as well. Highly recommend!

25 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swimclub=Swimsnug

We ordered 2 Snug jackets for our grandchildren. They arrived the next day. Quality products and they look great as well.
Full marks.

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swimclub sung

I bought the swimclub sung, really great snug great quality and reasonably priced. It was posted really quickly, I ordered it Wednesday evening and had it by that Friday. All in all really happy with my order, would definitely buy more products from swimclub.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with my purchase.

I'm delighted with my purchase of the shorty wetsuit. The fit advice on the website was great. Fast delivery. Really nice product. Thank you.

27 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of customer service

In early November I bought the fleece in large but it was much too small. I sent it back for a refund which I still haven't received. I bought the fleece in extra large in late November but again it was much too small. I sent it back also for a refund which I still haven't received.
I choose this company because they are Irish. I sent four emails and received no response. All I can say is "BUYER BEWARE"!!!

24 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service.
I love my dryrobe. Swim club have excellent customer service. They respond to queries quickly, and they support you in deciding what product best suits you. What I love about it is that it is not too bulky like some well known brands. This makes it possible for me to carry a backpack.
Being lighter it is easy to wash and dry.

11 de diciembre de 2023
Opinión espontánea

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