SWISStours Opiniones 

82
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Staff who was very responsive to our requests. We had prompt replies to our email and carefully designed an itinerary based upon our requests. The itinerary was thorough. We also liked the booking... Ver más

Valorada con 5 estrellas sobre 5

We had an amazing holiday in Switzerland, and we are extremely happy with the service provided by your travel agent Sayali. From planning the trip to arranging the hotels, transportation, sig... Ver más

Valorada con 5 estrellas sobre 5

Sayali put together a wonderful trip for us with very nice hotel selections and first-class Swiss passes for four of us. She provided an itinerary and prescheduled shuttles to the hotels from the trai... Ver más

Valorada con 5 estrellas sobre 5

Everything was nicely planned, including the train tickets, hotels and excursions. All I did was let SwissTours know where I would like to visit, and they arranged everything so nicely for me. The Swi... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de excursiones
  3. Operador de excursiones

Escrito por la empresa

Established in the year 1997, SWISStours is the leisure division and a 100% subsidiary of Swiss International Air Lines, Switzerland. With more than two decades of experience in the European travel market, we specialize in offering services and products that include Eurail passes, Swiss Pass, air tickets, hotels, apartments, sightseeing and excursions, Switzerland tour packages, wellness options, and tailor-made itineraries within the specific countries. Our strength is our well-travelled, friendly, and professional personnel who with their expertise ensure that our clients have the most memorable vacation. With its corporate head office in Zurich, Switzerland, and its operations headquartered in Mumbai, India, SWISStours also has a local network of 8 branches in India and various overseas offices. PLEASE NOTE: WE ARE NOT THE SWISSTOURS BUS COMPANY BASED IN GENEVA!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(82)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had an amazing holiday in…

We had an amazing holiday in Switzerland, and we are extremely happy with the service provided by your travel agent Sayali.

From planning the trip to arranging the hotels, transportation, sightseeing and activities, everything was very well organized.

The itinerary was perfectly planned and allowed us to enjoy the beautiful Swiss destinations without any stress. The agent was professional, responsive and always available whenever we needed assistance.

I highly recommend this travel agent to anyone looking for a reliable, professional and trustworthy travel service.

Thank you for making our trip so memorable!

18 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent staff / customer service!

Staff who was very responsive to our requests. We had prompt replies to our email and carefully designed an itinerary based upon our requests. The itinerary was thorough.
We also liked the booking process which was easy. Location of hotels good and easily accessible by public transport

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just wanted to say Thank You Neha

Just wanted to send a huge thank you to Neha from all of us for setting up that amazing 7 days Switzerland trip! You seriously crushed it with the planning. Every single hotel you picked was so good, and having them right by the train stations was a total lifesaver for us seniors with all our bags. Just a few minutes walk and we already there. We had the absolute best time, and we couldn't have done it without you. You're the best!Next time you are in Singapore, please let us know. We would love to have you over to meet the whole family in person!
Cheers,The Family

16 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellently planned rail trip through the alps

Sayali put together a wonderful trip for us with very nice hotel selections and first-class Swiss passes for four of us. She provided an itinerary and prescheduled shuttles to the hotels from the train stations. She secured us 4 seats together on both express routes that quickly become unavailable on the day the opportunity opens. All went well, and our experience in the alps, especially the Matterhorn, was fabulous.

19 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Holiday in Switzerland

The agent that I worked with was very responsive and helpful and answered all of my questions. It was easy to tailor my tour according to my preferred destinations and activities. We had nice window seats for the Glacier Express train, although it would have been better to be seated on the other side of the train car (better for pictures). Swiss Pass made it very easy to travel on all types of public transportation. Hotels were good and usually had a decent breakfast offering. For most hotels we had good directions and it was easy to walk to the hotel from the train station, although in Zurich it would have been nice to have directions for taking the tram instead of walking uphill for 15 minutes. Included tours and activities met expectations and instructions for tour options were typically clear and easy to follow.
Ideas for free time activities were also appreciated. Overall it was a good experience using SwissTours to plan and arrange our Swiss Holiday.

6 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service and a Perfectly Planned Trip!

We recently returned from an amazing trip to Switzerland, and I want to express my gratitude for the outstanding service provided by Neha. From start to finish, the planning process was seamless. The itinerary was perfectly curated, and everything went exactly as planned.
Neha’s attention to detail and prompt support made the entire experience stress-free and truly enjoyable. I appreciate all the effort that went into making our holiday memorable and would happily recommend these services to friends and family.
Thank you for making our vacation unforgettable!

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visit to Scandinavia and Lapland

We just returned from our visit to Scandinavia covering Copenhagen, Oslo, Gothenburg, Stockholm, Rovaniemi, Helsinki and Tallinn in Estonia. This was our 3rd trip arranged by Swiss Tours because we like the freedom and flexibility the planned itinerary offered.

The entire trip was well planned and coordinated. The detailed itinerary was easy to follow which helped tremendously. Given the duration of our stay in each city, we had ample time to visit and enjoy most of the interesting sites and attractions.

The support staff from Swiss Tours were absolutely fantastic. A special thank you to John and Jesper who attended to all our queries and request during the planning stage and making the final arrangements.

One suggestion to help make future trips smoother. It would be great if Swiss Tour could recommend the nearest pick up point for the Hop On Hop Off bus nearest to our hotel stay. This will definitely save us time locating the bus route.

4 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything was pefectly organised.

Everything was pefectly organised for us but we still had the flexibility to do activities at the times that suited us. The attractions that were organised for us were fanastic and the supporting information provided made it all easy. Finally the customer service representative was awesome. Reponses to questions were prompt and helpful. SWISS tours made the holiday arrangements stree free.

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely wonderful holiday

A Salaam to the front sales staff especially Binaifer - From the time we first interacted to finally taking the holiday to Switzerland it was excellent and smooth.
Trip by itself was well organised and efficient just like the "Swiss" with details to the T. A very beautiful and immersive trip with no hasslesand an enjoyable holiday. Will take another trip with guidance of Swiss Tours. 👍👍🙏

23 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Frightening bus experience

This was the worst experience I’ve ever had riding a bus. The first interaction I had with the bus driver was the him yelling at me for no apparent reason. He was truly incapable of interacting with me like a mentally sound human being. Do not book a bus with this company they evidently don’t hire mentally sound drivers.

15 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Trip with Swiss Tours

Swisstours did a great job on our recent trip through Switzerland. Everything was perfectly coordinated and the hotels we stayed at were really wonderful. Our agent was incredibly responsive to all of our requests. I have taken off one star because it was difficult to pay them. The billing comes out of India and my credit card company rejected payment thinking it was a scam--So each time I had a bill to pay I had to call Chase and have them on the phone with me. Swisstours would be well advised to bill out of Switzerland so that the payment process is easier.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience

We would like to extend our heartfelt thanks to Swisstours for their meticulous planning and outstanding support throughout our trip. From arranging accommodations to providing detailed travel information, tips, visa assistance, and overall guidance, every aspect was handled with precision and care.

The hotel and apartment were both strategically located and exceptionally comfortable, adding greatly to our enjoyment. A special thank you to Ms. Sayali, who was extremely helpful and responsive during the planning phase. Her day-wise itinerary and attention to detail proved invaluable and ensured a smooth and memorable journey.

We sincerely appreciate the efforts of Sayali and the entire Swisstours team for creating such an enjoyable and comfortable experience. We would highly recommend their services to anyone seeking a well-organized and worry-free travel experience.

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our Switzerland Holiday Vacation

Our Switzerland holiday trip was so nice. We enjoyed every moment of it. Neha our tour guide was very helpful and thorough. The itinerary that she provided us was very detailed & informative. It helped us a lot. We will definitely recommend her & Swisstours to our friends & relatives.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

SWISStours ensured a memorable Italy and Swiss trip in 2025

SWISStours ensured a memorable Italy and Swiss trip in 2025 for the 3 of us. Benaifer Khajotia from Swisstours did a super job of organising our trip to Italy and Switzerland in 2025, helping us with flights, hotels and multiple options of sightseeing and seamlessly including the places that we wanted to include in our trip. The rates provided to us were also competitive which allowed us to manage it within our budgets.
The indepth knowledge of Benaifer and Swisstours team for Switzerland is unmatched to other market players.
A BIG thank you to Benaifer Khajotia and Swisstours team. Looking forward to next time.

12 de mayo de 2025
Opinión espontánea

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