You guys went out of your way to ship the scar-l to my location. My son who is a broke college student loves his new airsoft gbbr. You have helped us enjoy spending time together.
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Consulta las opiniones de los clientes
Customer service that responds quickly and is accommodating when it comes to finding solutions. I haven’t received my KAR98K yet, but I don’t think there will be any issues.
I would say they do a fantastic job of replying to customer concerns. However the clarity of the shipping prossess was low, price adjusted after my finished transaction, shipping was delayed and the f... Ver más
This company chargerd $50 for shipping which was high but understandable when coming from acrossed the world. But I take issue with after my son saved up his money and placed his order they later emai... Ver más
Información sobre la empresa
Escrito por la empresa
SWIT Airsoft is a Taiwan-based retailer specializing in high-quality airsoft guns, including gas blowback rifles and collectible models from trusted brands like WE, VFC, G&G, APFG, and Umarex. We’ve served airsoft enthusiasts worldwide since 2019, shipping thousands of orders to the US, Europe, and beyond. Our team is passionate about the sport and committed to providing honest service, fast communication, and reliable shipping options, including UPS for smooth customs clearance. Every product is carefully packed, and we offer full customer support, video guides, and a fair refund policy. Whether you are looking for a rare replica or a competitive skirmish setup, we’re here to help. SWIT Airsoft is proud to support collectors, reenactors, and players with unique models and professional service, no gimmicks, just gear that works.
Información de contacto
No. 1, Ln. 34, An 1st Rd.,Zhongshan Dist., 20312, Keelung City, Taiwan
- help@switairsoft.com
- switairsoft.com
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Ha contestado el 6% de las opiniones negativas
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You guys went out of your way, Thank you
You guys went out of your way to ship the scar-l to my location. My son who is a broke college student loves his new airsoft gbbr. You have helped us enjoy spending time together.
Good place to order
Ordering was straight forward and I asked something and got answer to my question about immediatley. So I would say the experience was good
Customer service that responds quickly…
Customer service that responds quickly and is accommodating when it comes to finding solutions.
I haven’t received my KAR98K yet, but I don’t think there will be any issues.
Quick response time
Overall I’m happy with my purchase
Overall I’m happy with my purchase. Communication could have been better. I wasn’t really in a rush so I just waited and one day my order shipped.
Never had any troubles with any airsoft…
Never had any troubles with any airsoft products I’ve bought through SWIT.
You did a great job
You did a great job, shipping it to me in a timely manner, especially since it came from over seas.. you promptly answered all my emails too..
I cannot understand why you are…
I cannot understand why you are delaying the delivery.
I bought an ares mk 4 no 1 (t)
I bought an ares mk 4 no 1 (t). The message that the replica would be in transport would normally arrive after 2 weeks. After 4 weeks of nothing, i contacted them. The gun is still being worked on. After 2 more weeks i asked again. Now the gun was busted and they had to wait for replacement parts. After a few more weeks, no news. I asked for a refund. They agreed, they would refund it within a week. After 2 more weeks, we are now in a paypal claim, trying to get me my money back. Terrible service. Unreliable shop. I had to approach them all the time about the status of my order. If i didnt contact them, i would still have been in the dark.
Great Service
This was my first time using SWIT and I’ve heard good things and the website is so great and easy to navigate! I saw the chat box was there if I needed help so I thought that was great.
Quick and easy to order.
It was simple quick to order and explains in details the ordering and tariffs process.
Hope everything goes well with my order and receive a great product. Will follow up after I receive it .
JCH
Dreadful company
Dreadful company, bad communication and a product that doesn’t even work properly. I bought one of their cheaper pistols as a tester to see if they were really the rubbish company that most people slate, it’s true! Was going to be spending big money on a few rifs but absolutely not now. Stay well clear!
Great ordering service
Noone is answering
Noone is answering, my money was taken and I am left in the dark. Tried contacting through email and through the online chat on the website. It has been 8 days now and not even an order confirmation or follow up of any sort.

Respuesta de SWIT Airsoft
Service is good but not all fees are…
Service is good but not all fees are mentioned prior to sale
A lot of feedback to make sure I know…
A lot of feedback to make sure I know what I’m getting myself into when buying it and I like that they tell you instead of leaving you in the dark
Excellent customer service/support
Excellent customer service/support
Vast amount of products
Friendly staff
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