SydneyFX 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Update on previous review. It’s now been 3 months since I’ve spoken to anyone from Sydney fx. No one answers my emails/messages/texts. My WhatsApp has been blocked. I’ve left messages with customer... Ver más

Valorada con 3 estrellas sobre 5

I've seen various improvements on the platform over the past few weeks. As I've been trading with them for a few months now i recently upgraded to a higher account type and i expected more. I've file... Ver más

Valorada con 5 estrellas sobre 5

Oscar Bloom helped me through the signing up process with complete professionalism and sound business acumen. Being elderly, I needed a lot of help, and this was given with patience and understanding.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

As a novice trader with no prior experience, I felt scared and confused when I approached several brokers with my hard-earned money. Unfortunately, none of them were willing to help me. But with Sydne... Ver más

Información sobre la empresa

  1. Servicio de inversión

Escrito por la empresa

We put people first, their financial capacities, goals and future plans. We take care of people who work in our company, our clients and the communities we have our branches.


Información de contacto

Todas las opiniones

(138)

2 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Very disappointed with my advisor

I started with the usual £250 and then invested a further £4500. I emphasised I wanted to take things slowly, I was not greedy. For the first few months things were going really well, I was making about $4-500 per day with my trades in gold, taking the advice to wait for the price to rise a bit then place a trade, and pull out when I judged it would be best. I started with a 0.2 then gradually worked up as my confidence increased to a 5 point trade. Doing very nicely, I made about £14000 from my trades. I asked my broker to withdraw my original stake, and he made umpteen reasons why I should not do it. He stopped short of refusing point-blank to let me withdraw my funds.

He then took out a trade at 20 points with a hedge, and my funds rapidly depleted, I was left with about £150 in the account with the advisor repeatedly telling me to invest more of my own funds into it. I refused then overnight all trades were suddenly stopped and I was left with a negative account.

I was quite happy to continue trading until this 20 point hedged trade was introduced.

I don't suppose I'll ever see my £5000 back again.

11 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

They won't let me withdraw my balance

They won't let me withdraw my balance, now they are demanding more fee to process my payment. With that going on, they reopened my closed trades, so my margin is gets drained. It's over for this company, avoid them.
I am now using pointway'io after I got a recommendation from a colleague at work. it's quite easy to use and the returns are paid out quickly on request.

28 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT DO IT!!!

Well another day and another broken promise that my account manager would call to help me withdraw my available funds and wrap up my account. Since 25th November I have requested this every day. Repeated requests, via email, what’s app, what’s laughingly called Live Support and telephone calls are being ignored. I’m terminally ill. I’ve explained this on numerous occasions. My time is limited. I’m having to spend it chasing this company and the account managers. Customer support is useless. All they say is that they will pass the message on. It’s atrocious! I’ve even asked them to come clean and tell me if what I suspect is correct.. That I’ve been conned. They were a bit shocked but once composed I was again assured that they are a reputable firm. Obviously that’s not the case. My own fault I suppose. Anyway I’ve contacted the Financial Conduct Authority, My Bank and have contacted TV’s Martin Lewis. This is the 2nd time I’ve written a review here. The first time I was called by someone screaming at me to take it down. I did as I had written it in anger. This time I’m cool as a cucumber. I WOULD RECOMMEND YOU RUN FOR THE HILLS! Also I suspect my details have been passed on or sold to other companies as I get repeated scam emails and texts. Watch this space.

16 de enero de 2025
Opinión espontánea
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Respuesta de SydneyFX

Dear Angela Adam!

Your accusations are not only unfounded but also blatantly contradict our documented policies and practices. We have no record of requests matching your description, and your claims of threats and ignored withdrawals are baseless. SydneyFX abides by rigorous standards for client interactions, withdrawals, and data privacy. If you have any genuine evidence to support your allegations, please present it via our official channels, rather than engaging in damaging speculation.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Best Wishes,
SydneyFX Team

Valorada con 5 estrellas sobre 5

Always professional and fluent

Always professional and fluent, a very goodvagrnt indeed.

14 de enero de 2025
Opinión espontánea
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Respuesta de SydneyFX

Dear Mr Davies!

Thank you for your kind words! We're delighted to hear we could help you find the right broker to meet your needs. Providing honest and professional service is what we strive for every day. If you ever need further assistance, our team is always here to help!

Best Wishes,
SydneyFX Team

Valorada con 1 estrellas sobre 5

Initially I had a good experience with…

Initially I had a good experience with Sydney FX and saw my investment grow rapidly. However I have recently had a need to withdraw a large proportion of the investment. I have made withdrawals previously and they have all gone very smoothly but these were for small sums of money. My account manager told me that he had executed the transaction last week but I have not had a confirmation email from Sydney FX. Then today I get a phonecall from someone else at Sydney FX claiming they have an obligation on behalf of the FCA to check the end to end payment and I would need to download some software essentially to see my bank accounts. Sydney FX are not authorised by the FCA so this request makes no sense. In addition I was told that Sydney FX are closing all private accounts and unless I agreed to the request they would close the account without paying me. I have tried to contact my account manager but have not had a response. If Sydney FX organise the transfer of money as promised I will happily amend this review.

Since my review above, the reply below from SydneyFX.io states that I appear to be lying. On 10 Jan 25, Sydney FX transferred $50US to my Kraken account as a test to confirm the account details were correct. The money was received in less than 14 minutes. My Account Manager at Sydney FX then confirmed a further $20,000 USD had been sent to the same Kraken account. This money has never been received. It is also not listed as a withdrawal within my Sydney FX account however it has been deducted from my remaining balance within my trading account. My Account Manager has not responded to any of my subsequent messages, and there is no formal way to complain - well, not one I can find. Sydney FX have all my account details to make the transfer but for some reason, are unwilling to execute the transaction. These are not unfounded accusations and I have all the paperwork to support these statements.

10 de enero de 2025
Opinión espontánea
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Respuesta de SydneyFX

Dear John Gladwyn!

Your account of events is entirely inconsistent with our established procedures and service standards. SydneyFX does not request remote access to client bank accounts, and we operate transparently with clear withdrawal processes. If you have genuine concerns, please present specific, verifiable details through our official support channels, rather than making unfounded accusations.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Best Wishes,
SydneyFX Team

Valorada con 1 estrellas sobre 5

Don't invest

Things started off well, with good communication and positive behaviour from the account manager when you made a small deposit. After a few months, the account manager began pressuring to invest more money. When you refused, the behaviour became more aggressive, with constant calls and high-pressure tactics. I wanted to close my account due to personal issues, when the company came to know that I am not going to invest more money slowly they stopped communicating with me, cannot access account on my mobile app they changed settings so I was unable to withdraw money.

17 de diciembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Er Er...

Your portrayal is baseless and does not align with our policies or practices. We do not pressure clients to deposit more funds, nor do we lock accounts without cause. If you had a legitimate issue, providing factual and verifiable information through our official support channels would be the proper approach. Spreading unfounded accusations serves only to mislead others.


For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.


Best Wishes,
SydneyFX Team

Valorada con 5 estrellas sobre 5

Insightful experience!

Thankyou so much, Daniel and his team for allowing me this experience with them in the cryptocurrency space. They have been very informative and patient with me. Thankyou once again.
I will recommend them to anyone.

23 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michelle Green has been of great help…

Michelle Green has been of great help and has been very supportive to me.
The result has satisfactory and I will come back again.

12 de diciembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Stephen!
Thank you for your kind words! We’re delighted to hear Michelle Green could assist you and that you’re satisfied with the results. Providing honest and professional service is what we strive for every day. If you ever need further assistance, our team is always here to help!

Best Wishes,
SydneyFX Team

Valorada con 5 estrellas sobre 5

Recieved an excellent service

Recieved an excellent service - explanantions, run through and trading, supplied by Joe Kent.
Ecxceptional service and a great guy with expert knowledge of how the markets work - receiving a 20%+ return on funds with easy access and readily available withdrawal of funds when required.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Mic!

Thank you for your kind words! We're delighted to hear we could help you find the right broker to meet your needs. Providing honest and professional service is what we strive for every day. If you ever need further assistance, our team is always here to help!

Best Regards,
SydneyFX Team

Valorada con 4 estrellas sobre 5

Thank you Jeffery for your patience and…

Thank you Jeffery for your patience and your professionalism. Very serious company, I highly recommand!

26 de noviembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Sabine!

Thank you for your kind words! We're delighted to hear we could help you find the right broker to meet your needs. Providing honest and professional service is what we strive for every day. If you ever need further assistance, our team is always here to help!

Best Wishes,
SydneyFX Team

Valorada con 1 estrellas sobre 5

Beware this could be you

This is an update to my previous review on 5th November. Sadly little has changed, SydneyFX have refused to return my funds unless I deposit an additional $7500 into my account which of course I refuse to do. They have reopened my closed trades meaning that through the charges being applied my margin is being slowly eroded and will eventually be 0 at which time they can close my account and there’s nothing I can do to stop this. However, on a positive front the UK fraud squad are pursuing their enquiries and have given me some options to recover my initial deposit of £3800 as this was through a UK company and as such are regulated by the FCA and UK law.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Dawn,

Your depiction of SydneyFX’s operations is entirely misleading and without factual basis. We have no record of such requests for additional funds or the actions you claim occurred within your account. SydneyFX conducts business with integrity, transparency, and strict adherence to industry standards. Your accusations serve only to misinform and incite unnecessary fear.

If you genuinely believe you have a legitimate issue, provide verifiable details through our official support channels. Without verifiable evidence, we view your claims as baseless and refuse to entertain false narratives.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

SydneyFX Team

Valorada con 5 estrellas sobre 5

Seen a pilot to buy share. I did it.

Seen a pilot to buy share. Gave it a go.
Had one on one with a senior account manager who helped me all the way through. Very helpful, honest and reliable when doing business. Highly recommended. Thank you for your service. AAA+

13 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jeffery Goldman has been a delight to…

Jeffery Goldman has been a delight to deal with, very informed, trustworthy, sometimes relentless, but in a positive way, wanting the best for me. I feel very comfortable and safe in his hands.
Thank you Jeffery!

28 de octubre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Charlie!

Thank you for sharing your experience with Jeffery! We’re thrilled to hear that his dedication and knowledge have made you feel confident and secure in your trading journey. He’s truly committed to supporting our clients' best interests, and we're glad that comes through. Thanks again for choosing SydneyFX!

Best,
The SydneyFX Team

Valorada con 4 estrellas sobre 5

Easy and clear investing with Daniel…

SydneyFX was represented by Daniel Ackerman. He was very easy to deal with, very professional and clear in explaining the process of investing. I can highly recommend it.

11 de noviembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Nic,

Thank you for sharing your positive experience with Daniel and SydneyFX! We’re glad to hear that his professionalism and clarity made the process smooth and straightforward. Your recommendation means a lot!

Best regards,
SydneyFX Team

Valorada con 4 estrellas sobre 5

I will definitely use again when I have funds available. Thanks Jeffrey for all the help.

I will definitely use again when investing funds. Jeffrey Goldman my trader was a great help in setting up account and also supportive when withdrawing funds.
Thanks
Bryan.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Hey Bryan !

Thank you! We're glad to hear that Jeffrey Goldman was able to assist you so well with setting up your account and supporting your withdrawals. We look forward to helping you again in the future when you're ready to invest!

Best Regards,
SydneyFX Team

Valorada con 4 estrellas sobre 5

Joe Kent

Joe Kent was a very professional and patient Manager who explained every step very clearly to me. I was never in any doubt what was being explained to me and answered all my questions very well so I understood the issues at hand. I got good returns on my initial deposit which was a very pleasing outcome.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Nigel,

It’s great to hear that Joe Kent provided clear and professional guidance throughout your trading experience. His patience and thorough explanations helped you understand the process, leading to a positive outcome with good returns. Sounds like SydneyFX has earned your trust!

Best Wishes,
SydneyFX Team

Valorada con 4 estrellas sobre 5

The experience and knowledge of Giio…

The experience and knowledge of Giio coupled with his gregarious personality contributed to a transparent and supportive experience.
I was impressed with the results and success rate of the trades entered.
Anthony deserves a genuine mention for allowing me to withdraw my funds due to personal issues whilst reassuring me that as long as I want there will be opportunities to work with Sydney fx.
Thank you for the experience it is inevitable I will be investing with Sydney fx in the future.

30 de septiembre de 2024
Opinión espontánea
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Respuesta de SydneyFX

Dear Leon,

Thank you for your kind words and for sharing your experience with us! We're delighted to hear that Gio’s knowledge and personality made your journey with SydneyFX both transparent and supportive. It's great to know that you were impressed with the trading results and that Anthony provided you with the flexibility and reassurance you needed during a challenging time. Your satisfaction is our priority, and we're grateful for the trust you've placed in us. We look forward to the opportunity to work with you again whenever you’re ready to invest.

Best regards,
The SydneyFX Team

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