symple.co.uk Opiniones 

163
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento de viviendas
  2. también en la categoría
  3. Compañía de administración de propiedades

Escrito por la empresa

A platform where landlords and service providers can effortlessly manage their residential property bookings


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(163)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

very quick and efficient

very quick and efficient. staffs are very polite and helpful.

30 de enero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Thank you very much for your kind 5* review.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Symple - Simply impressive on every level

Symple has changed the way we practice our lettings business and managing legal certifications for our clients.
The customer service surpasses all expectations from the first point of contact but unlike other service providers, this does not cease when you become a customer of theirs.
When encountering a problem, it is resolved swiftly, with professional guidance to completion and total satisfaction. Georgina Vance is a joy to speak with and receive emails from. A credit to the company for certain.
We are impressed and that takes a lot of doing!

2 de febrero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Melanie for your simply impressive 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and your review clarifies that we are successfully doing so. Thank you for your very kind words regarding Georgina, your feedback has been passed on to her directly. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Really simple to book

Really simple to book my gas and electricity inspections through the portal. Plus knowing they are always accessible on my account is a huge bonus too

1 de febrero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks Chris for your 5* review. We are pleased that you found our platform easy to use. That is one of the key benefits of Symple, all of your property certificates are in one location. No more sifting though pdfs or paper certificates and best of all, you will be reminded when they are next due, so you will never miss the due date!

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

A great user friendly platform

A great user friendly platform. Very clear layout and welcome reminders. A good team that were very understanding of my software issues and patient despite my delayed report. Update. Swift payment for my services too. A well deserved 5 stars.

31 de enero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Leigh for such a lovely review. It is wonderful to hear that our service providers are equally as pleased with our platform. We are happy to hear that our team were supportive to your needs also. We look forward to continuing to work with you.

Kind regards,
The Customer Success Team

Valorada con 4 estrellas sobre 5

So far so good....

13 de enero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks for your review. We hope that you continue to order with us, so the good can keep on coming.

Kind regards,
The Customer Success Team

Valorada con 4 estrellas sobre 5

EPC report

Simple process from start to finish

23 de enero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Anthony for your review. That is why we are called -Symple!

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Keeping it symple..

Symple dealt with a recent gas safety inspection for me where the tenant had changed their telephone number without updating us.

A great patient service from Symple in dealing with the matter and eventually arranging it - if I'd have done the same task myself I'd probably have let down a gas engineer with unconfirmed appointments, frustrated them and incurred additional costs in the process.

5 star service once again - keep it up, gang!

18 de enero de 2023
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks Craig for such a complimentary review. Situations like this occur often, but that is exactly what we are here for -to take that stress and mither away from yourself. Our Customer Success Team will always strive to provide the best service to our clients, and we always support wherever we can.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

It was so easy to arrange my Gas safety…

It was so easy to arrange my Gas safety Cert, put details online, accept job, pay, wait for certificate.
Easy

23 de diciembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Tony for such a kind review. This is exactly how we work in a nutshell, easy does it!

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

I found the whole process very easy and…

I found the whole process very easy and I thought it represented good value for money.

16 de diciembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Paul for your kind review. It is great to hear that you have had a very satisfactory experience with ourselves. We hope we can assist you again in the future.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

All went well and straight forward.

28 de diciembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks James for your 5* review. We are pleased that you found our platform easy to use and that everything went well for your property inspection.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Super smooth and hassle free.

Super easy to book, efficient service and job complete with no hassle. Perfect for me as a landlord who has many other things to focus on. Thankyou.

4 de diciembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Ciara for your very kind 5* review. We are very happy to hear that we have been able to take some pressure off your busy workload and making life much easier for yourself.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

I highly recommend using Symple

I highly recommend using Symple. they have been really easy to deal with, Stacey Blacker got everything sorted very quickly and was very helpful.

1 de diciembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Eliyahu for your glowing 5* review. Many thanks for the very kind feedback about Stacey, we will ensure this is shared with her personally.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

could not make ordering certificates…

could not make ordering certificates easier and more efficient. amazing. with 1 button life becomes easier.

29 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you David for such a lovely 5* review. You have summed up perfectly what Symple aim to achieve. It is very pleasing to know that your involvement with property certifications has been made much easier.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Simple Gas Safe Certificate

Very simple system to use and the service and communications from Ben were first class.
I would definitely recommend to others

23 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks Calvin for your 5* review. We are pleased that your first experience with us has been a very positive and pleasant one. Thank you for your comments about our service provider Ben, your feedback will be shared with him.

Kimd regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Prompt and Efficient

Prompt and courteous, delivered the reports quickly and efficiently. Thanks very much

25 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks Leila for your 5* review. It is lovely to hear such positive feedback regarding your experience with Symple.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Easy to schedule appointments &…

Easy to schedule appointments & efficient ways to upload documents.

23 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Gavin for your 5* review. It is nice to hear that you found our platform easy and efficient to use.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

QUICK AND SIMPLE TO USE

QUICK AND SIMPLE TO USE, GOOD DASHBOARD ON INTERNET SITE

11 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks Kevi for your 5* review. It is great to hear that you have found our platform easy to use.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

What more can I say

What more can I say - Awesome! Super friendly and efficient service. Thank you!

15 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Ann for your 5* review. We were thrilled to have been able to book, schedule and deliver your EPC certificate on the same day for you. We look forward to working with you again in the near future.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Excellent communication and service

Excellent communication and service. Thank you.

15 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Many thanks for your 5* review. Thank you for your kind comments regarding our communication and the excellent customer service you have received.

Kind regards,
The Customer Success Team

Valorada con 5 estrellas sobre 5

Good, professional experience

I have found Symple and the team, especially, Georgina Professional, helpful, polite and friendly and very knowledgeable. Communication is easy, there is always someone on the other end of the phone to help, if need be and the portal is easy to use and navigate. We have struck up a good professional relationship with Symple and Georgina.

8 de noviembre de 2022
Opinión espontánea
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Respuesta de symple.co.uk

Thank you Wendy for such a glowing 5* review. It is wonderful to get such lovely feedback regarding our team. It is pleasing to hear that Symple is just as easy to use for our service providers, as it is for our landlords, agents and homeowners. We are very happy that you enjoy working with us and we hope to continue this great relationship.

Kind regards,
The Customer Success Team

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