T1 Payments 

These company provides SERVICE! We've never experienced a cc processor with customer service before!

Great team! They did a great job getting my site ready to start processing payments. Very professional!

Stay away. We signed up in June of 2018, they held funds in reserve and then cancelled our account 6 weeks later without cause and would not give a reason. They are still holding those reserves 6 months later. We keep having to write legal @ t1payments.com and are sent back responses to just keep asking them for it.
Reserves are generally held for 120 days which is the length of time that a chargeback can be initiated this has now been nearly 6 months.

We were signed-up with this payment service provider called T1 Payments. In the beginning, they promised a lot of benefits with their services and everything went smoothly for 2-3 months. However, they started showing discrepancies and delays in the monthly payouts. After numerous complaints and countless hours on the phone with their agents, we decided to let go of their services. They said that they will be clearing the dues in the next 30-45 days, however, we’ve been trying to get a hold of them for 8-9 months and there’s no response from their side. Seems like they just try to lure in high-risk business and pretend as if they’re running a legitimate operation, however, they end up scamming people out of their money. T1 Payments doing something very shady and are surely running a SCAM operation!!!

The onboarding was hassle free and I like how quickly they responded to my emails.

My experience with T1 Payments has honestly been great, and I've been able to get any issues taken care of quickly by customer support. Definitely would recommend using them for your high risk credit card processing needs!

Thank you T1 for always being able to work with. Jason was a huge help with getting my account set up and it made the start up process a breeze. Customer service is always easily accessible and very helpful. Also a big shout out to the finance department they did a great job of explaining my bill and fees so I know exactly where all my funds are going and what they are being applied to.

Outstanding service! Helpful every step of the way. Thank you!

Honestly have never had a better Customer Support Experience anywhere else! The support team is the best! Ive has the pleasure of speaking to Joncardo, Zuly, Andres, and Javier and they are best! The integration was seamless and the specialist Jose was super friendly and knowledgeable.

Onboarding was very easy and efficient! The team was very responsive and always answered my questions. Thank you for your hard work :)

Exceptionally well organized team work at T1 Payments.Every department is coordinated and display exceptional level of professionalism. Seven star customer service support especially during the current pandemic situation while every organization is working with limited resources. In my thirty five years of career this is the first time any organization has win my 5 star rating. I hope they keep the good work up.

Always a great experience for Me and my merchants! Everyone over at T1 is always a pleasure to work with and I will continue to make T1 my go to for my merchant processing needs! Hope

Awesome customer service! On boarding was lighting fast with the help of the T1 team. Want a fast, responsive and reliable processor? Look no further!

Been a customer for a few years now. Customer service is always prompt and my issues are always resolved in a timely manner that I am very appreciative for.

Can't wait for next funding one day!

I worked with Alex and Hector at T1 Payments. I have never had such a positive experience with a merchant provider.

Received responses form my emails in literally minutes from both Alex and Hector.

Was able to call Alex and get in touch with him easily throughout the day.

When initially filing the inquiry on the website Alex called me the very next morning and we were off and running in no time.

Needed to have my account up and running within a few days and as a team working together we were able to get it done.

I was able to have my account on boarded within a few days.

It has been months and months working with different merchants to find one that actually cared about the customer.

I am extremely excited to have T1 payments as part of the team!

Thank you Alex and Hector.

You have both been great to work with.

- Josh S.