Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I appreciated being contacted after I received the gun cleaning kit. There were a few things wrong that I wasn't going to make a big deal of but when they contacted me it seemed they really did care... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a problem with ordering on the site and getting Military Discount. E-mailed company. Got a response back right away. They took care of the problem. Received product about 5 days and free goods as... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not purchase from this company. They sent me a broken, defective item, and the customer service experience only made things worse. They required me to provide a video showing the defect, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As I mentioned to Gustavo, did not expect the response I received. Just know that when you order something from Tactical Elites, these are honest to goodness understanding company. I am surprisingly... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(50)

45 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Customer service SUCKS

Customer service SUCKS! Take ur money the day you order and ship about 2 weeks later, can’t say anything about products, gave it as Christmas gift, afraid if I sent it back I would not get my money back or at least take a month or so to refund. Asked via email yo cancel my order, they said it already shipped but no tracking info for 5 days later , so I have to say they lied! Take ur business elsewhere

12 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Late delivery

Very Late delivery. I understand that it is the holidays and delivery services are busy. But the expected delivery time should be adjusted. I sent an email and have not gotten a replied.

22 de diciembre de 2025
Opinión espontánea
Logotipo de TacticalElites

Respuesta de TacticalElites

Hi there,

We apologize for the delay with your order. During the Black Friday period we experienced significantly higher order volume than expected, which unfortunately caused some shipping delays.

We understand how frustrating that can be and appreciate your patience. We've made improvements since then to ensure this doesn’t happen again during future high-volume periods.

Thank you for your feedback and for choosing Tactical Elites.

Valorada con 1 estrellas sobre 5

Scammers. Do not purchase.

All these positive reviews are fake. This company is a scam and will take your money and never send the product. If you see any posts or reviews otherwise, it is fake. Do not understand any circumstances order from this Middle Eastern Scamming group from Lebanon.

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They say hey ship worldwide, which is a lie.

They have written all over the place that they ship worldwide, but... not to Poland. So not worldwide.

For plus, they were replying to emails pretty quick. But every answer were very similar so i belive it was a bot.

21 de octubre de 2025
Opinión espontánea
Logotipo de TacticalElites

Respuesta de TacticalElites

Hi Jakub,

Thank you for your feedback and we apologize for the confusion. At the time of your inquiry, we had recently updated our shipping policy and no longer ship internationally, which is why we were unable to ship to Poland.

Since then, we have updated our website to better reflect our current shipping regions to avoid confusion for customers outside the United States.

Also, our responses are handled by our support team — not a bot — but in cases like this there unfortunately isn’t much we can offer beyond confirming that we are unable to ship to certain regions.

We appreciate you taking the time to reach out and for your understanding.

— Tactical Elites Support Team

Valorada con 1 estrellas sobre 5

Hopefully you have all the pieces

Order #182356

Got the Site Right 2.0 Boresighter for the holidays. Was so excited to get it open and start using it at the range. To my surprise, I was missing the adapter for a 9mm caliber. Not a big deal, I figured I could reach out, explain the situation, send some pictures and get the adapter sent over. Boy was I wrong. Over a month later and I am still waiting on even confirmation that a new adapter will be sent. Every time I reach out and ask for an update, no one has any idea where the adapter is. I sent clear pictures, explained the situation, was told a new adapter was going to be sent and that I would get tracking when it does and I am still waiting. Hopefully I finally get some information or I will just ask for a refund. Oh, and they also took down my comment on a social media post about how I was missing an adapter. I don’t honestly care that they did, it’s their profile. But you’d hope for some transparency and customer service

26 de enero de 2025
Opinión espontánea
Logotipo de TacticalElites

Respuesta de TacticalElites

Hi! I'm very sorry about that. That should not have happened. Please allow us to make it right for you. Can you reply with your order number and we will send out a whole new 2.0 on us? Looking forward to your reply. Thank you.

Valorada con 1 estrellas sobre 5

0 stars .... Finally received Dang!

0 stars! Purchased never received. Support is junk when asking where my stuff is. I ended up disputing the charges.

Edit: Finally received the goods after numerous emails asking about them. The ordered was mispacked so only received partial goods and of course shows fully fulfilled order. Took forever to get the details of the rest of the goods. Terrible experience as a customer. Not the only retailer that has shown this type of characteristic this year.

3 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never delivered

Never delivered, over 2 months and more than 20 emails to get my money back... Never again, not recommended.

18 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give it no stars, I would

If I could give it no stars, I would! I purchased a special packaged product and express processing offered by Tactical Elite on their website on Sept. 9, 2024. My tracking information showed that it has been in transit for all this time and USPS when investigating believes it did not have my address on the package in the bar code and that is why it has been bouncing around from one location to another while I still do not have what has been ordered. Over a month later I still do not have it and just keep getting am told to have patience. There is no contact phone number so now I consider that I have been simply ripped off. I do not know what more I can say than I do not recommend anyone do business with Tactical Elites!

9 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

After being offered a great deal on a…

After being offered a great deal on a Tactical Knife, I was surprised that a mini flashlight was combined with the knife.

After reading reviews about the knife, I discovered that there were multiple complaints about the replacement batteries for the knife.

The knife comes with a very tiny four battery pak encased with the batteries. Due to a magnet in the base of the tiny flashlight it is impossible to install replacement batteries “unless” the batteries are in fact encase in a plastic casing.

After scouring the internet for replacement batteries encased in a plastic case but was unable to find them. After an exhaustive search to get in touch with the company, I was laughingly to.d to roll up up a piece of paper i to a tube to install the loose batteries.

THIS COMPANY IS NOT CONCERNED FOR THE CUSTOMER AND SHOULD SIMPLE REMOVE THE TINY FLASHLIGHT FROM THE KNIFE DUE TO THE CONSTANT COMPLAINTS OF THE SITUATION.

10 de abril de 2024
Opinión espontánea
Logotipo de TacticalElites

Respuesta de TacticalElites

Hi Thomas,

Thank you for your review. It looks like there may have been a mix-up.

Tactical Elites does not sell tactical knives or flashlights. Our company focuses on firearm maintenance tools and accessories such as boresighters, gun cleaning kits, rifle cases, and cleaning mats.

Based on your description, it appears this review may have been intended for a different company. If possible, we kindly ask that you double-check the business you purchased from and update or remove the review so it reflects the correct company.

If you believe this review was meant for us, please feel free to contact our support team and we would be happy to help.

Thank you.

— Tactical Elites

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más