Tailors Mark Opiniones 

323
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Used Tailors Mark a few times overs the past 2-3 years for shirts. Well made shirts, quite fun to design, though a little more guidance on fabrics would have been helpful. Had a little issue in the ea... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I have made multiple orders from Tailors Mark. Continuous orders are clear evidence of quality products and company. There are lot of materials, colours and styles to choose from. Price and quality ar... Ver más

Valorada con 5 estrellas sobre 5

Excellent bespoke shirts! Being someone who can't buy off the shelf shirts, Tailors Mark has been my saviour in stocking my wardrobe with affordable bespoke shirts. Would thoroughly recommend to anyo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The only place I buy shirts online! I've now been purchasing my shirts form TailorsMark for the past 5 years and its still a very good experience. Simple to order, vast selection of good quality fabr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(323)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product

Great product - perfect if you are slightly odd shape and need to tailoring at reasonable costs. Shirts now fit perfectly every time! Recommend highly.

5 de agosto de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Ben

Thanks for the 5 stars and positive feedback!

Valorada con 4 estrellas sobre 5

Great products but using the website…

Great products but using the website can be a little frustrating at times especially on a mobile device. Most recently the zoom function has been tricky.

30 de julio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hello,

Thanks for taking the time to provide a review. We are appreciative of your feedback and we're always working to improve the design engine and tools available to our customers. We will pass this feedback onto the team.

Valorada con 5 estrellas sobre 5

The website is amazing and the tool to…

The website is amazing and the tool to design custom made shirts is flawless.

First time I tried tailorsmark I received the shirt within 4 weeks. Now I'm waiting for my 2nd shipment.

22 de julio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Rune

Thanks for the 5 stars and positive feedback.

Valorada con 5 estrellas sobre 5

Excellent bespoke shirts!

Excellent bespoke shirts!
Being someone who can't buy off the shelf shirts, Tailors Mark has been my saviour in stocking my wardrobe with affordable bespoke shirts. Would thoroughly recommend to anyone! Just ordered another 3, which with their great offers has saved me a packet!

21 de julio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Chris,

Thanks for the 5 star review and we hope that you love your latest shirts when they arrive!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, easy to use website, makes tailoring accessible to the masses

5 de julio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi James,

Thanks for the 5 star review and great feedback!

Valorada con 5 estrellas sobre 5

All around great

All around great. I've tried a few sites like this and this one is best. The quality of the tailoring is very good - no threads poking out or buttons coming off. I had one snag once and customer service sorted it instantly. I'm back for another three shirts. Would absolutely recommend.

23 de junio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Simon,

Thanks for the 5 stars and positive feedback!

Valorada con 1 estrellas sobre 5

Bestilling dukker aldrig op!

Bestilte 2 skjorter, som nu på 4. måned ikke er dukket op. Jeg blev tilbudt tilbagebetaling af det fulde beløb, men indtil videre har de kun ville dække forsendelsesomkostningerne.... Hold jer langt væk.

22 de junio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Jørn

Thanks for taking the time to provide a review.

From time to time there can be end postage delays that are outside of our control. Prior to you leaving this Trust Pilot review, Tailors Mark had already refunded your shipping charges and as a gesture of goodwill gifted you a voucher for a free shirt, which you have already redeemed. Assessing the situation overall, particularly the way in which we have looked after you with a shipping refund as well as a free shirt by way of an apology for your delayed order, we find your negative review to be an unfair representation of your experience with Tailors Mark. We our extremely proud of our customer service and stand by the way in which we looked after you.

Valorada con 5 estrellas sobre 5

This is my forth shirt from tailors…

This is my forth shirt from tailors mark if this is as good as the outer three it will be great . only problems I have had is when I buy a voucher I can never log into my account but this time they have sorted it very quickly which is great . Andy

16 de junio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Andrew,

Thanks for the 5 stars. We are glad that we could assist you with your issue in accessing your account.

Valorada con 5 estrellas sobre 5

I've had amazing experiences with Tailors Mark.

Apart from a small mishap, I've had excellent experiences with tailors mark. And when the small mishap happened, they showed to be genuinely decent and offered a full refund, based on the issues.

Every piece of fabric I have received have been of amazing quality so far, and I am definitely going to continue to use their service whenever I am in need of a gorgeous suit or a perfectly fitted shirt.

Until now, I have only had amazing experiences with Tailors Mark.

I would happily recommend (and have done so) Tailors Mark to both friends, family and business associates alike.

Luciano Foschi

14 de junio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Luciano,

Thanks for the 5 stars and positive feedback. We are glad that we could resolve your recent issue to your satisfaction. And thank you for the referrals!

Valorada con 4 estrellas sobre 5

Some problems but eventually rectified

An amendment to my previous review:

Tailors Mark have accepted their customer service has been below par on this occasion and now have made every effort to rectify the situation.

Overall I’m happy with the outcome and have changed my score accordingly.

13 de junio de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Nicholas.

We appreciate you taking the time to provide a review. The Tailors Mark Customer Service Team have been in contact with you about your current order status and we are pleased to report that the issue is to be resolved very shortly, as your order is going to be Express Shipped to you.

We have been doing everything we possibly can to expedite the delivery or your order. Our standard lead time for delivery is 3-4 weeks. As per the terms on our website, this can occasionally extend to to 4-6 weeks during peak times in production or end postage delays etc. We are now at the 6 week mark from the time that your order was placed.

As a repeat Tailors Mark customer, we are sure that you will agree that delays of this nature are not common. Due to a series of rare mishaps, it has taken slightly longer than usual to get your order through production and shipped to you.

We are confident that you will take delivery of your order within the next few days and we trust that you are satisfied with the assistance our Customer Support team has provided to you with in the past 24 hours.

Thank you.

Valorada con 5 estrellas sobre 5

Shirts are good quality and customer…

Shirts are good quality and customer service is quite simply the best I've experienced.

30 de mayo de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi John, thanks for the 5 star rating. We are very happy to hear that your Tailors Mark experience continues to be a positive one!

Valorada con 5 estrellas sobre 5

The business shirts are of excellent…

The business shirts are of excellent quality and has a great fit. This is the only brand I use for business. The level of service is also great. I can highly recommend Tailors Mark.

28 de mayo de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Anders, thanks for the 5 stars and positive feedback!

Valorada con 5 estrellas sobre 5

Great shirts

Great shirts! Many options!

27 de mayo de 2018
Opinión espontánea
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Respuesta de Tailors Mark

Hi Erik, thanks for the 5 star rating!

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