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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an almost new pair of Rayban sunglasses with thick prescription glass lenses. my optometrist wouldn't change them out so i ordered some lenses from the large online retailer we all love, but... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, they were very responsive to any questions I had. I specifically tried out their yellow green 40 silver mirror lenses as I tend to fish rivers in shady canyons. I am extremely... Ver más

Valorada con 5 estrellas sobre 5

I really appreciated the personal reach out to help ensure I ordered the right lens when they could see that it wasn't the typical lens for the frames. Because of that, I got the exact replacement fr... Ver más

Valorada con 5 estrellas sobre 5

I had surgery to correct my eye sight I no longer needed prescription lenses I took my favorite sunglasses and sent them to Tajuma and they switched the lenses Beautiful look in every way Thank you... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol

Información proporcionada por diversas fuentes externas

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear and polarized lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

After taking my Maui Jim’s to an…

After taking my Maui Jim’s to an optical Dr to get rx lenses I was shocked at the price. So happy to have found Tajima. More affordable and they did a Great job. Thank you Tajima

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Clear instructions

Clear instructions. Easy transmittal of frames with prepaid return shipping. Continuous communication throughout the entire process. High-quality workmanship and exceptional quality lenses. Fair price for the quality service and product.

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great service, love the lenses

I had an almost new pair of Rayban sunglasses with thick prescription glass lenses. my optometrist wouldn't change them out so i ordered some lenses from the large online retailer we all love, but when I couldn't remove my old lenses easily I sent the lenses back and decided to use Tajima replacement service to remove and replace.

It was super fast and easy, I'm very pleased with my new lenses. highly recommend trying them. Thank you!!!

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hight Quality Customer Services Matters

I really appreciated the personal reach out to help ensure I ordered the right lens when they could see that it wasn't the typical lens for the frames. Because of that, I got the exact replacement frame I wanted and lost no time in getting them back! The commitment to customer service and quality is the best!

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my second pair of Maui Jim…

This was my second pair of Maui Jim sunglasses that Tajima Direct fixed. The first pair came back looking brand new and so did the second pair. Both pairs are over 10 years old, and I had dropped one pair and broke the len. Sent them in and after a week my glasses were back and looking brand new.
The quality is perfect, you would never know I had dropped them.

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Attention to Details

Attention to details
Responsive to my needs
Excellent communications
High quality polarized lenses for sunglasses
Willingness to correct problems when the lenses did not meet their specifications, prior to shipping

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great fishing lenses

Great customer service, they were very responsive to any questions I had. I specifically tried out their yellow green 40 silver mirror lenses as I tend to fish rivers in shady canyons. I am extremely pleased with how they’ve performed in both low light and full sun conditions. Unlike my previous lenses, I’ve never felt the need to take off my glasses in the late afternoon/evening because I could not see in the shadows. Makes me feel much safer being able to wear eye protection in all light conditions. I will definitely be using Tajima in the future!

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New lenses for my MJ frames...Excellent

Hello Jacob and the Tajima direct team,

My sunglasses (Maui Jim Voyager frames) with the new Tajima lenses installed arrived yesterday, as promised. I have to say that they are beautiful to look at and even more beautiful to look through. They are absolutely stunning. The optical quality is perfect and I'm pretty sure that they are better than just about any I have ever seen or worn (other than Tajima). As you know, I have two other pair of sunglasses that you have done for me that are both still in service with optical quality and quality of workmanship just as good as this current pair. In the past I have gone with the Brown 15 black mirror color. With the current pair I wanted to switch things up a bit so I went with the Gray 15 Black mirror, which is of course is beautiful. Customer service is of course perfect/ flawless as is quality of workmanship, and communication throughout the process. Additionally, the turn-around time from me sending the frames in, to receiving the finished product in return was fast and easy. For anyone out there reading these reviews wondering whether you should try this, there is really no reason to be apprehensive about it. Just Do It, you will end up with the best glasses/ sunglasses you have ever had, and you will get all this for less than half the price of buying a new pair of sunglasses that aren't as good or nice as these. What's not to like?

Thanks again Tajima Staff. Best always,

Ron

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfectly clear.

My lenses are perfectly clear.
They kept me up to date on where they were in the process at all times.
They checked my lenses with their internal team and they did not pass inspection so they remade them before shipping them back to me.
Great job!

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional process

Very professional process. Excellent communication, exceeding expectation and great value. The finish product is top of class at a function of the cost compared to replacement.
Used another vendor before who sent lenses at about the same price. Faster, but I damaged the frame during “easy to install”. I learned my lesson

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thought this company was going to be a…

Thought this company was going to be a good solution for my Maui Jim sunglasses that I had cracked the lens on. Upon sending to them they then cracked the frame and said sorry but that’s in our policy that it could happened. Now have broken lens and broken frames and they offered 50% off a future purchase. Thats not even close to good customer service. Be aware.

22 de abril de 2026
Opinión espontánea
Logotipo de Tajima Direct

Respuesta de Tajima Direct

Jeffrey, we're sorry this experience left you frustrated. Some context for anyone reading: the frame in question was a Maui Jim Hoku, a style that was discontinued over a decade ago. It's an old frame style that becomes brittle with age. When our technicians went to remove the original lens, the frame cracked under minimal pressure — and they also found a second crack already forming on the opposite side of the frame, indicating it was at the end of its structural life. Our technicians take great care with every frame and flag visible signs of elevated risk, but this kind of internal brittleness isn't always detectable before disassembly. We gave you two options: transfer the lens order into any other frame you'd like to send in at no additional cost, or receive a full refund. We also sourced replacement frame options in case you were interested. You opted for the refund, which we promptly processed. Our Working With Used Frames policy, linked in the footer of every page of our site and described in detail on our refund policy page as well, addresses the inherent risks of working with used and aging frames — which can become prone to damage with very little force over time with no outward signs. This is the industry standard among lens replacement services: no liability for damage to used frames during lens replacement.

Valorada con 5 estrellas sobre 5

I had a favorite pair of glasses I…

I had a favorite pair of glasses I needed new lenses for... the frame was discontinued, but found a pair on Ebay. Tajima fixed them up perfectly, and communicated promptly. I highly recommend them. Thanks< Allen Goodwine

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tajima Direct was a great with helping…

Tajima Direct was a great with helping me get new lenses for my wife sunglasses. She had gotten a pair of Maui Jim's a few years back. She really likes the sunglasses but last year had gotten a scratch right in the middle of one of the lenses. For her birthday I wanted to see about replacing the lenses. This was a great company to work with. I emailed them and they got back to me by the next day. They made sure that I got what is was wanting. Would use them again in the future.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Call me impressed!!

I am extremely impressed with the quick turn-around, the quality of the replacement lenses, the reasonableness of their price and the phenomenal customer service!!!

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company is top notch!!

This company is top notch. I was sceptical about sending them my Maui Jim sunglasses for replacement lenses at first but, the new lenses are very well made with incredible quality and the clarity is probably better than my Maui Jim originals. I would highly recommend them for lenses.

1 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would rate Tajima Direct with 12…

I would rate Tajima Direct with 12 stars if that were an option. Tajima first replaced the lenses in a pair of MauiJim prescription sunglasses, and now a second replacement in a pair of nonprescription RayBan sunglasses. AMAZING! I always thought there was no better than MauiJim, and that RayBan came a close second. Tajima Direct has pushed them out to 2nd and 3rd place! Clarity is incredible, prescription match is excellent, customer service is excellent, pricing is very reasonable. Sweet!

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great work!

Great work. Super fast. These were my favorite glasses. I got them in Italy and was ready to throw them out. Found Tajima Direct online and tried them out. Within a few days, I had me glasses back and they're like new! Will def use these guys again.

10 de marzo de 2026
Opinión espontánea

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