takomogolf.com Opiniones 

Takomo 201 irons. Just buy them!
I am a 63 year old mid handicap golfer (10.9) and after a 10 year layoff decided 18 months ago to get the clubs back out and get back into it. My trusty old Mizuno MP57 irons though were not as forgiving as I remembered and thought i should treat myself to something new. Having read lots of reviews and seen a couple of younger players using the Takomo 101 irons I decided to bite the bullet. I purchased them on Sunday and the they were delivered the following Monday by courier. These irons have given me renewed confidence in my game after only 6 rounds. My MP57 irons were forged but the forged Takomo 201 irons are even better. A very soft feel and at least 10 yards longer per club. I bought them as box standard regular fit. These clubs really are great and I would encourage anyone who is hesitating and wondering about quality or value for money to just buy them. You won't be disappointed.

I was a little worried, because of the bad reviews, but I have to say, my experience was just perfect. We ordered a set of 101 irons on November 11th. As we had a custom fit with longer shafts and a custom lie, there was an expected 4 to 6 weeks delivery time.
We received the clubs yesterday, so it took only 3.5 weeks. We could always check the status of the clubs on the Takomo website and once they were shipped, we received regular updates via E-mail.
The clubs look great and my son is very happy with his new clubs. First range session shows at least 20 yards distance gain to his previous clubs.
I have nothing to complain about.

Awful clubs, terrible customer experience with predatory practices about canceling orders. Don’t buy these clubs

This was my first time dealing with this company, and while I have read the other reviews about issues involving custom orders, I have not encountered any. Their customer service got back about my issues with payments going through in less than 48 hours and were very helpful involving shipping tracking issues. In terms to delivery times, I received my order within the stated delivery time frame with no damage or issues. Overall positive experience although I would encourage people to read their refund policy and disclaimers, which state about the return time and how to be eligible for a refund. I am also aware of the strain on the company due to large amounts of orders which allegedly could cause delays (although I encountered none personally)

I cant get any distance with them. I got the tour lite reg shafts and basically, i think thats the problem. si was using Mizuno ireons before and fell for all the hype about these irons, well i tried them and they not only dont feel right, its the lack of distance.

My experience with ordering golf clubs from Takomo has been overwhelmingly positive, despite some common criticisms I've observed in online reviews, primarily concerning shipping. Initially, I placed an order for a set of irons, and to my pleasant surprise, they arrived within a mere seven days. This prompt delivery set a high expectation for subsequent orders.

A month later, I decided to expand my collection and ordered some wedges. These arrived within ten days. While slightly longer than the irons, this timeframe was still entirely reasonable. My most recent order was for a driver, which took approximately two weeks to reach me. In this instance, I also received a proactive email notification indicating that there might be a slight delay, which I greatly appreciated. This level of communication helps manage expectations and fosters trust.

Understanding Takomo's business model, where clubs are assembled in Asia and then shipped directly to consumers, I have always approached the expected delivery times with patience. Knowing that the manufacturing and logistics chain involves international shipping, I have absolutely no issue waiting a few weeks for my orders. This patience is consistently rewarded by the exceptional price-to-quality ratio of Takomo's clubs. The performance and feel of the clubs far outweigh any minor waiting period.

I've noticed that many of the negative reviews circulating online predominantly focus on shipping issues. It's crucial to distinguish that these shipping challenges are often attributed to third-party logistics providers, not Takomo directly. This is a common industry-wide hurdle, not unique to Takomo. I've encountered similar late or mishandled shipping experiences when ordering from other well-known brands, such as Wilson Golf in the UK. Therefore, attributing these issues solely to Takomo seems unfair and misdirected. Overall, my continued satisfaction with Takomo's products and services remains high.

Excellent looking clubs. Delivery time was about a week for some in-stock items. Even recieved an automatic e-mail to correct my address after i accidentally got it wrong on the order.

I read the comments on here, so was sort of weary ordering. But turned out great, cant wait to try them out.

Thankfully I didn't read this comments - otherwise I most probably wouldn't order the 301 Combo clubs.
Maybe the process works better in Europe (delivery to Germany) & end of season time.
Ordered them mid of September - delivery within 1 (!) week. Tracking IDs from both companies were available through the mail.
For the product - hit them today for the first time. Good hits feel superb - not so good ones feel like ..well it's the same result like with any other clubs (but it was raining / currently I'm not at my best (and some other bla bla bla apologies). It seems they are a bit shorter than my "old" Wilson clubs. But that was only the first 60 balls.
Within the package was a additional towel & cape - so some nice addons.

So far - I love the clubs after few shots. Great product - no idea about the customer service. With this experience I would buy some other stuff again. Maybe not during a high season - delivery time gets mad.

Ordered 3 wedges and was told delivery would be on the 18th September time 11:59pm 🤔 I cancelled all my driving lessons and waited in all day losing out on £320. I received a message from their delivery company to say there was a delay and that the parcel was going to be delivered the following day. I emailed Takomo to inform them that I wasn't prepared to cancel my lessons the following day and miss out on another £320. I asked them to contact their delivery company to arrange for the wedges to be returned to Takomo and arrange a full refund. I was emailed immediately to say the expense of the refund would be at my cost ( not yet received anything) so not sure how I can pay to return something iv not received yet. Ive not asked to be put in touch with their legal team so I can fight this all the way.
Please dont make the same mistake as all the others that have had to rate this company 1 and not zero stars. Avoid at all costs good people.

i just recived my 101 yesterday. sadly there was a little defect in my 6 iron. therfore i sent a claim to Takomo, whilst my hopes where very low reading all these reviews. Under 12 hours after i now have a reply from them saying they will sent a new 6 iron. Sadly there is a bit of delivery time, but im okay with that. All in all excelent costumer service.

I ordered a wedge on the 8th of August and I still haven't seen it, they even charged me extra for an express courier. Contacting customer support is not worth bothering, you get an automated response saying it has been escalated to a team member. You may get an email saying your order is on it's way. In the end you get what you pay for and I fell for all the hype. I suppose the hype is a legal way of conning people.

I purchased the new wedges and was impressed by their look & feel. They came with a classy matte finish, with a fancy texture on the club face. The performance felt spot-on almost immediately. I’m still new to the sport but getting the ball consistently close to the pin made me feel like a pro. Now I just want to play more. Sure, the delivery could be faster (took a bit over a week), but I’m very satisfied with my experience overall.

I recently ordered a set of custom 101 Irons. The estimated delivery time was 8–10 weeks, but I was pleasantly surprised to receive them in just 2–3 weeks. The quality of the clubs is outstanding—especially considering the very reasonable price. I’m already looking into getting the driver or wedges, as I’m in need of those next.

While I haven’t needed to contact customer service, I did receive prompt and helpful updates throughout the process.

Awful customer service.

My first experience with Takomo was fine, I ordered the 101 iron set which arrived slightly later than advertised but the clubs are good - the enamel has rubbed off on the heads very quickly but that doesn't affect the performance at all.

My second experience however was terrible. I ordered a Utility 2iron but later decided to cancel my order as I had found a similar second club locally. Just over 36 hours after I had requested to cancel the order I received an email to let me know that my order had just been shipped. I queried this with customer services who said that they state on the website that they aim to respond to emails within 48 hours and that I would have to return the club at my own cost and I would not receive a refund for the original shipping cost either. I highlighted that their own website states that 'non-custom orders can be cancelled for a full refund at any time before the items are shipped' however this fell on deaf ears. The club took just over 10 days to arrive and there is no return details on the invoice or documents in the box - you have to request the returns address from customer services. Now getting this address from them was like pulling hens teeth I think it took over 2 weeks of back and forth emails for them to finally give me the address by which time it just so happened to be nearing the end of the 30 day returns window (which they state starts at date of order not when it arrives to you). I managed to get them to accept the return despite the club arriving after the 30 day window but the shipping cost me an additional £26 to their address in Texas - I am awaiting a refund but will not hold my breath. I would say their products are actually quite good but the headache when something goes wrong is simply not worth it. Their customer service was so poor I would never buy from them again, I'd rather spend that bit more money on a more reputable / established brand.

Tired to cancell my order due to 8 weeks wait send about 15 emails trying to cancell received e mailfrom them 6 days later saying I can't cancell
Not sure what I can do live in UK so I think I can
Anyone having tge same problem

Trying to get anyone to reply is a nightmare and when they do they are so unhelpful. Received my 101 irons which don't suit me - want to return ( as I am entitled to do under UK Distance selling Laws ) and can't get anywhere with them . Strongly suggest that this Company be avoided and judging by others reviews I'm not alone in my experience.

I thought Vice Golf was bad. But these people do not reply to emails anymore if you need something simple. I needed to change the shaft on a custom order and got no response. They now just have an AI BOT that says it’s being addressed….. Yeah like thrown in the trash can . I guess this is the way of things now. At least places like VICE get back to you in a week…. (Not sure what’s going on with that either)

It's amazing how a company this big (supposedly) can have literally zero customer service people.

Ordered my clubs to be delivered to Bangkok. Unlike the other reviews here, mine were actually shipped on time, and arrived in the Kingdom in about 10 days from ordering..

However, the shipper put the price of each wedge at $500 each, instead off $100. Which brought the total price of the set to over the amount which is needed to avoid a customs hold.

Could not get them released, even if I paid more, as my order total receipt of course did not match the shipping invoice.

No reply from Takomo ever..

As per many other posts, there is zero customer service. I even tried to add to my order using the support email and received no reply. Imagine you needed to get a club repaired. I am now trying to cancel my order. Never again

Ordered a new wedge, it shipped and was out for delivery when I get notified by UPS that the item was damaged prior to arriving therefore not delivered. Absolutely ZERO customer service. I have attempted to reach out multiple ways and have received no help whatsoever. Extremely disappointed.