Taxfix UK (formerly TaxScouts) Opiniones 7036

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Overall, a good service which I'd certainly use again. I had an issue with the original accountant assigned to me, but Taxfix dealt with this promptly. The second accountant assigned to me was very ef... Ver más

Valorada con 5 estrellas sobre 5

Tax fix made my return quick and easy and saved me the stress. Asim always responded quickly to my questions and was very helpful and professional. He even responded in the evenings which I was impres... Ver más

Valorada con 5 estrellas sobre 5

Really good affective, efficient accountants, who are on the ball and quick to respond and answer any queries you may have. Easy to follow questionnaire and the uploading of documents need for the... Ver más

Valorada con 5 estrellas sobre 5

Fantastic. I was not able to submit my own tax return as I usually do due to being in NZ currently and was struggling to access my HMRC account. Reached out to Taxfix on 29th January and thanks to Amy... Ver más

Información sobre la empresa

Escrito por la empresa

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4,8

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Todos los idiomas

Valorada con 5 estrellas sobre 5

It was super easy to use and the…

It was super easy to use and the accountant assigned to me, Tony Smith, was super helpful and made everything go smoothly. The experience was fantastic and will be using this service for all tax related matters.

20 de marzo de 2026
Valorada con 4 estrellas sobre 5

A good service which I'd use again

Overall, a good service which I'd certainly use again. I had an issue with the original accountant assigned to me, but Taxfix dealt with this promptly. The second accountant assigned to me was very efficient and had my Corporation Tax returns, etc ready for my review within a day or two; top marks to him.

18 de marzo de 2026
Valorada con 1 estrellas sobre 5

I paid for tax returns and consultations... Two years in a row, I was disappointed.

I paid for a return and consultation (two services, offered as a package) two years in a row.

Regarding the return service: To be fair, the concept of the web form to collect information in a structured manner is helpful to the layperson.

However, in the most recent year, I identified a £250 correction that the accountant needed to make - even though the numbers were clearly given using the webform.

Regarding the consultation service: After Year 1 filing, I had a consultation scheduled. The accountant ended up going off work with TaxScouts for personal reasons, until the new filing season. Fine. TaxScouts/TaxFix refunded me - which was a bit annoying because I bought a discounted package service. But I overlooked that annoyance with TaxFix, and I reconnected with the same accountant again for the Year 2, being forgiving and understanding of whatever personal reasons required them to take time off.

However, Year 2 comes: Delay after delay, and very slow responses, to scheduling the consultation service. At the last minute before the booked consultation, they delayed again; and the TaxFix system then recorded it as having happened because it was not formally rescheduled. Key here is that the accountant was delaying, not me, and this is all clearly on record. I have been unable to get the accountant to reschedule or respond for several weeks, except a message in which they fairly acknowledge that the consultation did not happen - again, this is clearly and succinctly on record.

I am now awaiting to hear from TaxFix on a refund again - but I have spent several hours over many months, trying to get the consultation session to happen. I need / deserve more than a simple refund now, as this is two years of below-par service - where I've been convinced to pay for a package service sold as a discount, and then reimbursed when they could only complete half the service.

14 de marzo de 2026
Opinión espontánea
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Respuesta de Taxfix UK (formerly TaxScouts)

Hi Mike,

Thank you for the detailed feedback regarding your experience over the last two years. We appreciate you bringing these specific issues with our consultation service and your return to our attention.

The delays and scheduling difficulties you described do not align with our service standards. We understand the importance of a reliable, stress-free process, and it is clear we missed the mark in your case.

We are committed to investigating this and reaching a resolution. Please contact us at support@taxfix.com using your registered email address and reference your Trustpilot review. This will ensure a team member can prioritise your case and follow up with you personally.

Thank you for your patience while we address this.

Best regards,

UK Taxfix Team

Valorada con 5 estrellas sobre 5

Take the pressure out of your life with…

Take the pressure out of your life with regards to taxes and sign up for tax fix,best tax move I have ever made in 20 years of self assessment.They are supportive,kind,easy,simple,good website and good pricei have recommended this website and people are delighted

29 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rooh Shams - Taxfix

Rooh Shams provided professional, responsive, and thorough service. He made everything simple and stress-free. Highly recommend!

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a full time employee

As a full time employee, having to submit a Self Assessment to HRMC can be difficult. However, I was given Taxfix recommendation from a work colleague who also had a great experience, simply put, I would certainly recommend them as an online accountancy company, very reasonable accountancy charges. The self assessment process was very straight forward, yes you need to get some information together for you self assessment but the Tax Fix consultants work through the information needed to submit you assessment files.

23 de febrero de 2026
Valorada con 5 estrellas sobre 5

Really good, affective and efficient Accountants

Really good affective, efficient accountants, who are on the ball and quick to respond and answer any queries you may have.
Easy to follow questionnaire and the uploading of documents need for the tax return.
This is the 2nd time I have used Taxfix (formally TaxScouts) and would use again and recommend.
Great price for a great service.

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Tax Scouts (Now Taxfix) for…

I have used Tax Scouts (Now Taxfix) for several of my self assessment returns. The team are responsive and quick to answer any queries and make the process of filling the return seamless and easy. I would recommend this service to anyone!

1 de enero de 2026
Opinión espontánea

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