Awful communication, cancelled last minute without informing me and were very challenging when trying to rearranged. Moved onto a different company to resolve as these guys are absolutely hopeles... Ver más
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Consulta las opiniones de los clientes
Utterly appalling. Booked car 2 days in advance for King's Cross. Received a phone call confirmation the night before and all ok. Come the day no car, the driver isn't picking up his phone. They... Ver más
Tried to book chessington-kingston on line - showed quote - decided yo proceed. Got through to payment - completed then nothing. Received no confirmation so phoned. They had no record of booking/pa... Ver más
Flight was early and that had been spotted so the cab was waiting for me despite being 45 mins before the agreed pick up time
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Reliable and friendly
Reliable, very kind driver who was willing to be flexible to our needs.
Taxi Arrived early and good customer…
Taxi Arrived early and good customer service. Thank you!
Excellent
The operator Anna was excellent over the phone and we agreed a fare without any difficulties whatsoever. I will recommend them to my relatives and friends.
Pre-ordered a taxi to take me and my…
Pre-ordered a taxi to take me and my family to the airport at 08:30 as we had a flight to catch. Taxi didn't turn up at 08:30 so I called their customer service who said he was 2 minutes away (a lie). At 08:45 I was told me he was driving up my road (another lie). When I called again at 09:00 their customer service hung up on me. I had ordered another taxi and was in the process of contacting my card issuer (they took a prepayment) when the taxi finally turned up. The driver was very apologetic but naturally I would never use this company again. Avoid.
Very good service
I use the company for school run and they are really good. My child travels safe at all times and customer service are very polite
Totally Unreliable never turned up also…
Totally Unreliable never turned up also did not try & inform me.
Scam company
Scam company, booked and paid for a taxi but I needed to cancel it well in advance (7 days) because the person travelling had covid. I tried emailing and contacting the company through all the means of contact on their website but I have had no reply. Quick to take money but never replying to communications.
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