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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Disponibilité, réactivité pour les réponses posées, bienveillance, 1 produit offert voir plus selon la formule d'achat choisie, efficacité des compléments, rapidité de l'envoi.. Parfait!! Certaines... Ver más

Valorada con 5 estrellas sobre 5

This is a fantastic product. My dog is five months out from having been diagnosed with osteosarcoma, which is very aggressive. As soon as I found out she had it. I put her on the traditional Chinese m... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Délais très long de 3 semaines pour la Francealors que le delais annoncé etait de 6 a 12j, frais de douane en sus de 12 e. Maison mon chien supporte bien le produit mais pas de résultat encore visib... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My delivery was at my front door within 48 since ordering; amazing! Love the research on their website; gives be so much peace of mind that I’m doing everything I can to heal my dog holistically befo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Tienda de hierbas
  3. Tienda de alimentos naturales
  4. Tienda de suministros para mascotas
  5. Veterinario/a

Escrito por la empresa

TCMVET is a Hong Kong–based brand focused on developing high-quality herbal supplements for companion animals. Our flagship formula, Baituxiao, reflects our commitment to combining the heritage of Traditional Chinese Veterinary Medicine with modern quality standards. We use 100% natural, human-grade, wild-crafted herbs, selected for consistency, purity, and traceability. Our products are trusted by customers across the US, Canada, Europe, Australia, Asia, and many other regions. As a company committed to long-term reputation and responsible growth, we follow rigorous sourcing and production principles aimed at supporting animal well-being safely and reliably. Beyond our products, we also care deeply about animal welfare and provide support to rescued and stray animals whenever possible. Our mission is to build a brand that customers can rely on for the long run—with integrity, transparency, and compassion at its core.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(78)

13 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I hv not received the goods until now

I hv not received the goods until now. after 2 wks

14 de mayo de 2024
Logotipo de TCMVET

Respuesta de TCMVET

I apologize for the inconvenience and frustration you have experienced with the delay in receiving your order. I understand how disappointing this situation must be, and I am sorry that it has caused such inconvenience.

I would like to explain that international shipping can sometimes be unpredictable due to the requirement for customs clearance in both the exporting and importing countries. While we strive to ship our products promptly, delays can still occur due to factors beyond our control once the packages are handed over to the courier services.

We have been in touch with Pos Malaysia to expedite the delivery of your package as soon as possible. Additionally, we are actively working on expanding our network of overseas warehouses in various countries to prevent such delays in the future. We currently have two operational warehouses in the United States, which should help us improve our delivery times significantly.

Once again, I apologize for the delay and the inconvenience it has caused. We greatly value your feedback and will use it to improve our services. Thank you for your patience and understanding.

Best regards,
TCMVET

Valorada con 1 estrellas sobre 5

If you want your product, order from Amazon!!

I ordered this product a week ago. Before I even received it, I was asked to make a review. I was sent a tracking number that doesn’t work, and then was told that although they usually ship from Amazon, their supply was low, so they shipped mine from CHINA. If I would have known they were doing that, I wouldn’t have ordered. I expected this to arrive in 3-5 days with them using Amazon for delivery. Now the chat doesn’t seem to be working on their end and I have no way to find out when or IF I will receive this. Oh, and I paid 15.00 for shipping!!!!! 🤬

1 de mayo de 2024
Logotipo de TCMVET

Respuesta de TCMVET

Dear Dana,

Thank you for sharing your feedback.

As we mentioned in our previous communication, due to unforeseen circumstances including limited stock availability at our Amazon facility, your order was shipped directly from China, which has affected the expected delivery time. We are actively working to resolve the tracking issue with our logistics partner to provide you with updates as soon as possible.

We value your business and are committed to ensuring that your concerns are addressed. Please check your email for more detailed information and options we might offer to remedy this situation.

Thank you for your patience and understanding.

Warm regards,
TCMVET

Valorada con 5 estrellas sobre 5

There's a visceral tumor in our cat

There's a visceral tumor in our cat. TCMVET has been treating Bai Tou Xiao for a while, and the results have been encouraging. She appears considerably more vibrant and well-groomed.

11 de abril de 2024
Valorada con 5 estrellas sobre 5

Our Cocker Spaniel had a mammary tumor

Our Cocker Spaniel had a mammary tumor, and TCMVET Baituxiao has been a crucial part of her treatment. She's more playful, and the tumor has reduced in size. It's been great to see her doing so well.

1 de abril de 2024

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