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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Old TeamSnap was great for team management. We have 150 to 200 athletes across twenty different teams. We've used TeamSnap for over five years and it was fantastic. However, TeamSnap One, which we... Ver más

Valorada con 1 estrellas sobre 5

Complete SCAM company filling my Email with bogus surveys like "[Top Harbor Winners] You have-won-an BAUER 20V Cordless Drill/Driver Kit" and "Congratulations, You've Won the Milwaukee Cordless Power... Ver más

Valorada con 1 estrellas sobre 5

The app continues to get worse. Now Teamsnap tries to sell you their add free version every time you open the app. They make it very easy to mistakenly subscribe. Additionally, if you haven’t tried to... Ver más

Valorada con 1 estrellas sobre 5

I am older and can remeber when whings weren't all an app and can remeber that often the old way of doing things was much faster and more efficient, If you print out a schedule and hand it to aprents... Ver más

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. 15 million coaches, administrators, players and parents use TeamSnap’s web and smartphone apps to sign up, schedule, communicate and coordinate everything for the team, the club and the season. TeamSnap makes organizing sports as simple as click, tap and go.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

690 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Unless you are a tech savvy

Unless you are a tech savvy, this app is way to complicated for kids' sports. The average parent does not have the time or the desire to figure out TeamSnap. There is much room for user error. The best, most reliable way to inform parents about their children's sporting events is through regular email. I dread using this app.

23 de febrero de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love using the app but my team and…

Love using the app but my team and their organization will change to another team app after the changes are made to the way we pay dues. We like the way we do it currently and are not willing to change forms and have the fees added in because we are forced to use the new online payment method.

1 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best youth sports app

I have enjoyed using team Snap & their premium features to help build and grow our Santa Clara Lions Football Club over the past three years to 15+ competitive teams. Coaches love it too! Could not have done it without TS and great customer service from Beth Hazen, client success manager. Norther CA’s Santa Clara youth soccer league appreciates all your support from our recreational and competitive teams using this awesome app. Can’t imagine the time it saves all ya busy parents. Thx a lot!

25 de enero de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

TeamSnap is a great communication tool…

TeamSnap is a great communication tool that I can use with my teams. I was greatly disappointed in the use of the tournament division and I have been frustrated that there is no personal service help where I can call someone with a problem I have.

1 de enero de 2019
Opinión espontánea
Logotipo de TeamSnap

Respuesta de TeamSnap

Thanks so much for the feedback, while we know some customers prefer over the phone support, we have found that email and chat are a much more effective and efficient way to support our customers. Chat is available weekdays from 9am-1pm Mtn for more pressing issues and you are welcome to email us anytime at support-tournaments@teamsnap.com or support-club@teamsnap.com. We'd love to help you with any concerns you have with the tournament feature in the future.

Valorada con 5 estrellas sobre 5

TeamSnap is a Time & Life Saver!!!

TeamSnap is a Time & Life Saver!!!

TeamSnap has helped me be better organized and track everything I need for my two soccer teams I coach. From statistics, to schedules to pictures, everything in 1 spot where I can refer parents to. This saves me from answering multiple emails / texts / phone calls.

I sing the praises of TeamSnap to fellow coaches who still rely on emails and texts to communicate.

I love the alert function on game days when fields change or we need to adjust something on the fly.

I look forward to being a TeamSnap user as long as I coach.

28 de diciembre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was frustrated originally when I…

I was frustrated originally when I needed to cancel a team's account two weeks after creating it. This team left our program and we paid the $99.99 premium annual plan rate. We were unable to utilize the account or get a refund. I had a similar issue with a team that already had an account without my knowledge. I had just created a duplicate account under the premium annual plan but was offered a refund or transfer of the premium plan to the original account. The responses have been consistently quick and customer service has been outstanding overall.

27 de diciembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brutal customer service

Was looking at moving to a League platform, customer service was terrible, never got answers to my questions...trial period expired and still no answers...nothing but text messages from support asking when they could call.....and they never did....on to another product!

26 de diciembre de 2018
Opinión espontánea
Logotipo de TeamSnap

Respuesta de TeamSnap

Drat, that is no good. We try our best to stay on top of customer inquiries - something must have fallen through the cracks here. We would still love to chat with you. If you are still open to it, hit us up on chat here and then we can jump on the phone.- https://www.teamsnap.com/leagues-and-clubs/

Valorada con 4 estrellas sobre 5

Great Schedules & Rosters

Very good at scheduling games, keeping rosters and communicating out to the team. Love the ability to subscribe to the calendar feeds through Outlook - this is absoultely fantastic and why I always use TeamSnap. Needs work on volunteer section - would be great to have something where you can select individual parents to volunteer for activities (as it is now it is only players)...something like an integration with SIgnup Genius. Also frustrating to track indivudal items - such as athletic physicals: parents should be able to mark whether they've submitted forms, etc.

26 de diciembre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

TeanSnap a good basic tool

TeanSnap is a good basic communication/organization tool for sports teams. TeamSnap is easy to use and allows participants to select how they would like to receive messages and reminders. I like that the athletes can link their parents to their profile to view the info they see. No more "I didn't get that."

23 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

TeamSnap has proven to be reliable and…

TeamSnap has proven to be reliable and easy to use for our soccer club. The Company also is continually improving the product to make the user interface easier and by adding more usable features.

22 de diciembre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love it

Love it. Woud be great if there was a facility reservation system for clubs

20 de diciembre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Most things work very well

Most things work very well. As the Coach, I would like the ability to do "Team Chat" from my desktop computer.

20 de diciembre de 2018
Opinión espontánea

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