Tea People Opiniones 

120
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Got my first order from teapeople.co.uk. I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years. I love the beautiful tea caddy it cones i... Ver más

Valorada con 5 estrellas sobre 5

Have been buying tea from the tea people for quite a while now. Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great.... Ver más

Valorada con 5 estrellas sobre 5

Great Customer Service, and great product. I was looking for a particular blend of tea, sold by another company, that we could no longer get. I emailed several specialists for advice, but only Neerj... Ver más

Valorada con 5 estrellas sobre 5

Really good quality range of organic teas and beautiful blends which I received promptly on ordering. I did get in touch via their messaging service about the status of my order and received a quick... Ver más

Información sobre la empresa

  1. Mayorista de té
  2. Fabricante de té
  3. Tienda de té

Escrito por la empresa

We understand that just as there are hundreds of different varieties of tea, the needs of our different customers may not be the same. In order to meet the varying needs of our customers, we can be different things to different people. - For our ind...


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(120)

103 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great subscription order!

Tea People are an easy company to deal with and has the benefit of being socially and ecologically aware. This was part of a repeat subscription order which has been in place for more than a year - the tea is great and the price is competitive. All in all, we have no complaints - thank you Tea People.

24 de febrero de 2026
Valorada con 5 estrellas sobre 5

Tea People

Great website explaining each of the type of teas. Easy to order and good delivery. The teas are excellent and there is a free gift included. I like their ethical/ green attitude. An outward looking company.

28 de enero de 2026
Valorada con 3 estrellas sobre 5

Damaged gift packaging

Unfortunately the internal gift packaging was damaged which meant that I couldn’t give it as a birthday present as planned.

27 de enero de 2026
Logotipo de Tea People

Respuesta de Tea People

Dear Ali,

We are sorry to hear that you received the internal gift packaging in damaged condition. While we take all the necessary care to pack the products as securely as possible, on rare occassions they to get damaged due to the extremely rough handling by the post/courier people. Please write to us at orders@teapeople.co.uk with your order details and details of the damage including photographs and we would be more than happy to offer a suitable replacement.

Valorada con 3 estrellas sobre 5

Tasteless tea

I grew tired of tea bags and decided to find a better option. After searching around I settled on Tea People. Placed my order and waited. After a week I emailed enquiring as to the whereabouts of my delivery.
The next day I received an email saying it had been dispatched. 3 days later it arrived.
The tea comes in lovely tin containers.
I received organic green and organic peppermint tea.
I opened them to look at and smell the leaves. The smell test was a failure because the peppermint had no smell. Even tesco brand peppermint tea dust smelled and tasted of peppermint slightly.
I prepared a cup of the peppermint and it had no taste. Very disappointing. The green tea at least tasted like green tea but it was weak in my opinion.
I do like the tea but expect a peppermint to taste like peppermint.
Next time I will look else where.

14 de enero de 2026
Opinión espontánea
Logotipo de Tea People

Respuesta de Tea People

Thank you for taking the time to share such a detailed review, and we’re genuinely sorry to hear that our organic peppermint didn’t meet your expectations.

Our peppermint is something we’re usually known for being naturally aromatic and full-flavoured (unlike the supermarket ones which usually contains added flavouring), and it’s received a lot of positive feedback from customers who enjoy a nice, clean peppermint taste. That said, taste can be very personal, and factors like brewing time, water temperature, and even individual sensitivity to menthol can affect how the flavour comes through.

We’re also sorry about the delay and the uncertainty around delivery — that’s not the experience we aim to provide, and we appreciate you flagging it.

We’re glad to hear you enjoyed the presentation and that the green tea was at least recognisable, even if weaker than you prefer. If you’re open to it, we’d be more than happy to offer brewing suggestions, or arrange a replacement or refund for the peppermint, as we never want anyone to feel disappointed with their purchase.

Thank you again for trying Tea People and for your honest feedback — it really does help us improve.

Warm regards,
The Tea People Team ☕

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más