TechNextDay Opiniones 1047

TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have no other option but to leave a review... year ago now I purchased a motherboard through Amazon who was selling the part from company called TechNextDay...my motherboard then stopped working and... Ver más

Valorada con 5 estrellas sobre 5

Fast dispatch from seller, no more than a 2 day wait, before my purchase was in the hands of the courier. The tracking was precise & the outer carriage box had sufficient bubble packaging, to hold th... Ver más

Valorada con 5 estrellas sobre 5

I ordered an expensive Sim Racing wheel on a Saturday which was much cheaper than anywhere else. Late Monday I still hadn't been charged despite the deliver suggesting Tuesday or Wednesday. I kept c... Ver más

Valorada con 1 estrellas sobre 5

I bought a £100 PC case from them through Temu, I returned it using the return QR code I was given because there was an issue and I needed to change payment method. It then got lost by EVRI... Ver más

Información sobre la empresa

  1. Tienda de informática
  2. Tienda de ordenadores y accesorios
  3. Fabricante de hardware para ordenadores
  4. Proveedor de servicios de juegos

Escrito por la empresa

Our journey began in 2014, in a small garage. Since then, we have made great strides and achieved significant success. We attribute our success to the unwavering commitment and extensive industry experience of our exceptional management team, who have over 30 years of experience in computer components. Our company is still an independent, family-run enterprise, and we are passionate about IT. We take immense pride in providing top-notch computer parts and services and cherish every sale we make. Our customers are our top priority, and we value the trust and support they have given us. We look forward to working with you on our journey to achieve even greater heights.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service

The price was great, communication (order processing and delivery updates) was timely and accurate. I am very pleased with the service I received. This was my first time ordering from TechNextDay and evrything went very smoothly. The drive I purchased was really well packaged and reached me in perfect condition.

30 de septiembre de 2024
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Respuesta de TechNextDay

"Thank you for taking the time to share your feedback!

We're delighted to hear that you had a positive experience with our services. Your kind words mean a lot to our team and will help us continue to provide exceptional service to all our customers.

If you have any questions or require further assistance, please don't hesitate to contact us. We're always happy to help.

Valorada con 5 estrellas sobre 5

Very helpful when I had problems…

Very helpful when I had problems getting the card payment through.

16 de septiembre de 2024
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Respuesta de TechNextDay

"Thank you for taking the time to share your feedback!

We're delighted to hear that you had a positive experience with our services. Your kind words mean a lot to our team and will help us continue to provide exceptional service to all our customers.

If you have any questions or require further assistance, please don't hesitate to contact us. We're always happy to help.

Valorada con 5 estrellas sobre 5

Great Service

This is the second time we have ordered from them.
Great service and fast delivery.

9 de septiembre de 2024
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Respuesta de TechNextDay

Thank you for you continued business it is much appreciated.

Valorada con 1 estrellas sobre 5

The name is ironic

The name is ironic, if you need a part quickly, please pay more and use a different company.

I've been waiting a week for a part to be dispatched despite it being 'next day', still awaiting, ignoring all my messages. I've lost income because of this and they haven't had the decency to even cancel my order.

4 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

ABYSMAL CUSTOMER SERVICE FOR RETURNS

Ordered an item never opened it a change of circumstance meant I need to return and the RMA proceedure is shocking. No guidance, rude person on the phone basically a " you return and find out the information becuas eim not bothered attitude"....DO NOT USE

23 de julio de 2024
Logotipo de TechNextDay

Respuesta de TechNextDay

We apologies for any negative experience you had with our return process. We understand that unexpected circumstances can arise, and we strive to provide a seamless customer experience. We have automated the return process you can simply login and start your return https://technextday.co.uk/support-tickets/

We value your feedback and are committed to resolving any issues you may have.

Valorada con 2 estrellas sobre 5

No tracking information for my parcel…

No tracking information for my parcel which came when no one was in eventually came the next day when someone was home. Probably still wouldn't have got tracking info had I not contacted support.

9 de julio de 2024
Logotipo de TechNextDay

Respuesta de TechNextDay

We apologies for any inconvenience you may have experienced with your recent order and its tracking. We understand the importance of timely and accurate tracking information, and we strive to provide a seamless shipping experience for all our customers.

Based on our investigation of your order, we have the following information:

Your order was placed on Monday, July 8th, and processed the following day.
The tracking information was added to your order on July 9th
You contacted our support team on July 10th to inquire about the delivery.
Our team responded to your inquiry with the tracking number and a link to track your package.
We are sorry if there was a delay in the tracking information appearing on your order. This may have been due to a technical issue with the integration between our systems.

We would like to thank you for bringing this matter to our attention. Your feedback is valuable to us as we continue to improve our services.

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