telemach.hr Opiniones 

I was on prepaid plan, which I wanted to cancel, to go to other provider, I got a call from them to switch to post paid plan, but all same costs and specs as I was on the prepaid.

I have said YES over phone.

All was good until I wanted to cancel post paid plan.
I have called, but they said I cannot cancel it over phone, which is ridiculous if they can arrange it over phone to turn it on, then it should be same for canceling it.

After few e-mails and their incapability to response in legit time period + not capable of answering me with proofs they gave my case to "debt hunter" company.

After while I WON case, as I was right from the start.

But now I'm banned on telemach for not paying 10 EUR bill which I was never owning to them as they didn't want to cancel my plan.

Unfortunately there isn't a zero because that's what they are-one big zero of a company. After weeks of waiting for internet they wrote me in an sms that their service isn't available in my building

ocajna kompanija , katastrofalna usluga , roaming uslugu nisam koristio medjutim automatska detekcija strane drzave bez poziva ili interneta naplacena mi je na vec postojecoj retplati te mi uskracena osnovna usluga, racune mi nesalju a iskljuce mi uslugu ..imam toliko razloga da zatrazim raskid ugovora, medjutim jos neznam kako da to izvedem, lopovi ,prevaranti i nikakav mobile provider

Telemach Croatia is the worst provider of services. I have satellite TV and they arent capable activate the receiver 7 for days.
Customer/Technical service are students that dont know what are they doing. One tehnician tells one thing, second tells other thing and third tells something else. At the end of the day I spend whole day speaking to them, and nothing is solved. Bunch of incompetent workers and incompetent&terrible MANAGEMENT.

Terrible service: my prepaid card is blocked before the end of the 30 days (not 1 Gb of the 10 Gb was used!) and Nobody in this firm is able to deblock it! Personal in the shop (Porec) doesn't do anything!Now wait and see or this company will give me my money back! Very bad, so no service up to now at all!!! No recommendation for tourists.