I kept trying to recharge mtn and everytime it says pending then disappears no credit or data sent then I email them and they say my account was suspended because of internal verification systems?... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have used Telephone Ghana for a year or so to replenish credits for friends in Ghana. The cost is reasonable, and it is quite fast and reliable. I will continue to use this outfit and recommend... Ver más
Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This ma... Ver más
I have been using your services for years now and we’ve been very pleased! We enjoy our time talking, connection is quick and mostly, the clarity of our calls. I’ve also been pleasantly surprised as I... Ver más
Información sobre la empresa
Sobre TelephoneGhana.com
Escrito por la empresa
Founded in 2008, TelephoneGhana.com is a website dedicated to help Ghanaian people living abroad keep a close relationship with their loved ones back home in Ghana. The services TelephoneGhana.com offers include voice credit and mobile recharges.
For more info, visit:
For more info, visit:
Escrito por la empresa
- 24/7 Customer Service
Send credit to Ghana mobiles in 3 easy steps
TelephoneGhana - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneGhana.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Información de contacto
Ashford Dunwoody Road 4780, 30338, Dunwoody, Estados Unidos
- +1 678 528 0398
- customerservice@telephoneghana.com
- telephoneghana.com
4,4
Excelente
242 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I mostly use it to recharge the phone…
I mostly use it to recharge the phone and I only had one ensedent were it didn't go through
25 de abril de 2020
Opinión espontánea
Respuesta de TelephoneGhana.com
Hello,
We have great news for you! Because you've placed many orders on our website in the past, you now have 7,398 Thank You points in your account, that can be converted into $73.98 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
The order you're referring to could not go through because of a technical issue that the operator was facing at the time. Thank you for using our service!
Your TelephoneGhana team
Good service
24 de abril de 2020
Opinión espontánea
I have been using Telephone Ghana for…
I have been using Telephone Ghana for almost 2 year or maybe closer to 3, it has kept me in touch w my loved one without fail. If ever I did call customer service issue was handled professionally and timely.
Thank you you have helped change my life for the bstter (and his).
6 de abril de 2020
Opinión espontánea
I can only say
I can only say. I have never had a problem, service is good and the software they use is very good. I can’t say how good customer service might be because I never had to use them. But I can say say before using this site I had many problems with others.
1 de abril de 2020
Opinión espontánea
A great way to send airtime to friends…
A great way to send airtime to friends in Ghana. It is quick and easy.
29 de marzo de 2020
Opinión espontánea
Average because of the pricing which is…
Average because of the pricing which is exorbitant in comparison to similar service being offered by other companies
26 de marzo de 2020
Opinión espontánea
Respuesta de TelephoneGhana.com
Hello,
We have great news for you! Because you've placed many orders on our website in the past, you now have 2,670 Thank You points in your account, that can be converted into $26.70 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
Your TelephoneGhana team
VERY QUICK AND ACCURATE SERVICE
VERY QUICK AND ACCURATE SERVICE. . THANK YOU SO VERY MUCH
14 de marzo de 2020
Opinión espontánea
It is very convenient for me and also…
It is very convenient for me and also clear instructions on how to use it.
19 de febrero de 2020
Opinión espontánea
i sent airtime to Ghana yesterday and…
i sent airtime to Ghana yesterday and the airtime didnt arrive to the receiver. the receiver had to go to MTN to find out why and complained and they gave her only 60 ghs after i sent 100ghs .
i am not happy about airtime not being received .
28 de enero de 2020
Opinión espontánea
Respuesta de TelephoneGhana.com
Hello,
Thank you for reporting your issue to us! We have opened an investigation with our providers and will let you know by email as soon as we have an answer.
Your TelephoneGhana team
I like using Telephoneghana because of…
I like using Telephoneghana because of the cost
25 de enero de 2020
Opinión espontánea
Extremely Satisfied with your service
23 de enero de 2020
Opinión espontánea
It’s very good
4 de enero de 2020
Opinión espontánea
Ur currency 💱 exchange is very low…
Ur currency 💱 exchange is very low otherwise I would have given 5 stars ✨
31 de diciembre de 2019
Opinión espontánea
Respuesta de TelephoneGhana.com
Hello,
The exchange rate is not the same as in the case of currency exchange, because you are buying a product and you are not acquiring it directly from the original provider, so the cost for it will be higher. That's because the transaction involves several currency exchanges and transfers between different companies and business entities located in different countries. The advantage is that you can get the recharge done fast and easy from your home.
Your TelephoneGhana team
I placed a order at 1300 hrs today and…
I placed a order at 1300 hrs today and it
Is still pending I have emailed 3 times on status with no response.
29 de diciembre de 2019
Opinión espontánea
Respuesta de TelephoneGhana.com
Hello,
As our Customer Service agents informed you via email and over the phone, the order you're referring to was successfully processed and here is the reference number for it: 2019122720013279503807669.
Your TelephoneGhana team
Fast and efficient service
Fast and efficient service. Very useful when you need to help family
25 de diciembre de 2019
Opinión espontánea
Great service
Great service.
I suggest you added mobile money Transfer to your service. It will help us send money home too fast and secure with your service.
19 de diciembre de 2019
Opinión espontánea
Recommend
This is a very easy and helpful service to use. I thoroughly recommend TelephoneGhana
29 de noviembre de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.