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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spoke to Maureen about setting up broadband , such a lovely and helpful lady ! I have been contacted as well in regards to getting the best energy deals which I have a call to discuss once I’ve moved... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie from tennant shop was amazing!! Sorted out all my tv/phone/broadband out and the price almost made me fall out of my chair with shock! He made sure we got the best deal possible and I can’t th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an amazing experience with the tenant shop with setting all my bills for my new apartment. They were very helpful in setting up the broadband and insurance. they also answered all my question... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Might be helpful for the elderly. They only give you deals from certain suppliers, so checking online gives you a lot more options. If you're comfortable using the www for these tasks, I would recomme... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de seguros para arrendatarios
  2. también en la categoría
  3. Compañía de administración de propiedades
  4. Servicio de telefonía e Internet
  5. Servicio financiero no bancario
  6. Servicios de la vivienda

Escrito por la empresa

Tenant Shop have been working with Letting Agents to help them reduce workload and improve profitability for over ten years. We provide an award-winning utility management service that streamlines the notification process and resolves billing queries. Our experienced Product Consultants also work hard to find our customers the best deals on energy, TV and broadband, and a range of insurance and financial protection products. We also have a suite of insurance and protection products for landlords, to protect them from the risks of renting out their properties.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

13 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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4,5

Todas las opiniones

(12.952)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful and friendly manner all way through. Clarifying, explain all details and deals.

16 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

good

great support and good team work

15 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Anila,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Friendly and helpful!

Friendly and helpful!

19 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Shaun-Douglas,


Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Sarah– Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

The lady who helped me was polite and…

The lady who helped me was polite and friendly she explained well

19 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Mel,

Thank you for leaving a 4 Star review for Tenant Shop. I’m pleased to see that on the whole, you were happy with the service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could take the time to provide me with more information on what we could do to achieve a 5-star review in the future.

If you would like to discuss this further, or have any questions, please feel free to contact me directly on 0203 823 9355. Hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

Email Communication

You can provide email communication service rather phone call for the initial time.

18 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon,

Thank you for leaving a 4-star review for Tenant Shop and providing your feedback. This helps us to improve our services for tenants like yourself.

Tenant Shop conducts these services over the phone as we need to ask questions to find the most suitable services and to take all the necessary information to be able to process this with the supplier.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Great customer service!

18 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Christine,

Thank you for leaving a 5-star review for Tenant Shop!

I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Short, concise, informative

It is value for money

12 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Raheema,

Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah– Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

Very friendly and patient agent

Very friendly and patient agent. Explained subject well.

15 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Marjorie,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

Staff were very helpful and took time…

Staff were very helpful and took time to explain everything.

14 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning Darren,

Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to see that you were overall happy with the service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.

If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!

Kind Regards,
Sarah- Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Excellent

Polite, calm

14 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Aminat,

Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

My experience with Stirling Ackroyd is…

My experience with Stirling Ackroyd is brilliant. Omar Robertson was helpful throughout the rental process. I was kept updated and informed, with regular contact from Omar. As a first time renter Stirling Ackroyd Brixton has been really supportive.

10 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Hassan,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

The agent Jodach really took time to…

The agent Jodach really took time to explain and answer my numerous questions!
He was professional and courteous, I recommend that tenants make use of them.

11 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning Ifunanya,

Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Jodach's efforts made a difference. We’ll be sure to pass along your compliments.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Amazing

Amazing great wonderful

11 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning,


Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Sarah– Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service, very helpful and understanding of needs and budgets.

11 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning Adele,

Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience.
Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Professional and friendly service

Professional and friendly service, everything is well explained and the agents regularly check that you understand everything being explained before continuing.

28 de octubre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning Ryan,

Thank you so much for your positive feedback and for leaving a 5-star review for Tenant Shop! We appreciate your kind words and are glad you had a great experience with us. We strive to provide the best customer service, and pleased to hear that we succeeded. Thanks again!

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Very quick to put me in touch with the…

Very quick to put me in touch with the correct department and then sort out my query.

7 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Morning Charles,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Sarah– Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, gave med good advice and found products that suited my needs

6 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Duncan,

Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

They were very helpful and patient

They were very helpful and patient, explained everything very good and in a timely manner.

5 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Zena,

Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.

If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!

Kind Regards,
Joshua – Tenant Shop Customer Service Team.

Valorada con 4 estrellas sobre 5

Good review

The staff were helpful

1 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good Afternoon Sitanimezi,

Thank you for leaving a 4 Star review for Tenant Shop. I’m pleased to see that on the whole, you were happy with the service you received when we assisted with your new property.

We are always looking for ways to improve our services, so I would appreciate it if you could take the time to provide me with more information on what we could do to achieve a 5-star review in the future.

If you would like to discuss this further, or have any questions, please feel free to contact me directly on 0203 823 9355. Hope to hear from you soon!

Kind Regards,
Joshua - Tenant Shop Customer Service Team.

Valorada con 5 estrellas sobre 5

Really responsible and always try the…

Really responsible and always try the best for the customers

7 de noviembre de 2024
Logotipo de Tenant Shop

Respuesta de Tenant Shop

Good afternoon Mr Mungo,

Thank you so much for your positive feedback and leaving a 5 star review for Tenant Shop! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

If you have any questions, or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.

Kind Regards,
Sarah – Tenant Shop Customer Service Team.

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