My daughter wanted to changer racket and her shoes were falling apart and found all needed here so felt it was convenient that I was able to just ordered everything at a very reasonable price. Didn't... Ver más
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Consulta las opiniones de los clientes
I bought a pair of Yonex tennis shoes from this company. I was probably lucky that they had my size in stock, but they had a good range and I liked the fact that the website made it very clear which o... Ver más
My parcel was a day late, as DPD said they couldn't get access to my address. I called, and TennisHQ was very understanding and offered to find a solution if the parcel wasn't delivered the following... Ver más
Excellent company - had a really great experience. Order arrived the next day at no extra cost. Unpacked and there had been a mistake with one of the items - TennisHQ went out of its way to call me wi... Ver más
Información sobre la empresa
Escrito por la empresa
TennisHQ.couk – UK's Specialist Tennis Shop - Tennis Rackets, Shoes and Footwear, Balls, Clothing, Racket Bags, Grips and Strings. Cheapest prices and Rapid Dispatch.
Información de contacto
Unit 1, Greatbridge Business Park, Budds Lane,, SO51 0HA, Romsey, Reino Unido
- 02381449449
- sales@tennishq.co.uk
- tennishq.co.uk
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No ha contestado las opiniones negativas
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They sent me the wrong shoes and gave no refund
They sent me the wrong shoes, I sent them back.... easy, right? Not. First of all they wait 72 hours to send you a return label. You then have to trek to a DHL drop off...bit cumbersome but ok.
The shoes I ordered were a ladies size 8, the ones I received were a men's size 13.5.
But worst of all, I did not get my refund. I sent the shoes back, but as they were not the shoes I had ordered, they demanded I sent back the shoes I had ordered...which I never got, so how can I send those back?!
So if they send the wrong order, and you return it, you will not get a refund until you send back the actual shoes you ordered (which you cannot do, as you never received them....riddle me that)
Avoid this company at all cost, their admin is a shambles and I am out of pocket with no way to get my money back due to a fault of theirs
(I will update and amend this review if they sort it out, but not feeling hopeful as their customer response takes 72 hours)
Tennis HQ are an excellent company with great customer service
Tennis HQ are an excellent company with a great customer service team. I would definitely order from them again.
Great Service
Amazing. Great service, easy to order and delivery was really quick. I would recommend.
all went smoothly no complaints
Fabulous racket and excellent service
Fabulous racket and excellent service. Thank you.
Easy, good value, quick delivery
Easy to order on the website. Great value. Quick delivery.
I'll definitely use TennisHQ again.
Well done.
Great racket, strung and delivered very…
Great racket, strung and delivered very quickly! I’m very pleased 👍🏻
Perfect delivery and the product was…
Perfect delivery and the product was spot on as well. Thanks so much.
DO NOT BUY RACKETS FROM TENNISHQ!
Refused to refund racket, despite me sending it back the very next day in perfect saleable condition! Why? Because I had taken plastic wrapping of handle, and bounced a ball on it. GOV. UK guidance on online sales:" You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason'. In my view, this company has little interest in establishing a customer base for the long term. Please avoid.
Quick delivery
Quick delivery, good price and I really like the racket.
Wristbands delivered but took longer…
Wristbands delivered but took longer than expected considering the price of delivery.
very easy to buy quick delivery and…
very easy to buy quick delivery and overall pleasant experience i would buy again from TennisHQ and recommend it to others
Quick easy service , good product
Easy quick and product great
Birthday present nailed! Arrived swiftly and as described
Arrived swiftly and as described! Thank you
Delivered very quickly and very pleased…
Delivered very quickly and very pleased with my Head backpack.
Speedy delivery, great quality
The racquets arrived promptly, in good condition and they are fantastic. The price was very competitive and we're over the moon with our purchase.
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