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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

If I read the reviews before purchasing... I didn't so now I have a TOY for kids, I purchased it for my nephew. It's really expensive, quality is not good at all.

Valorada con 5 estrellas sobre 5

Gifted my little sister their cute snap’d camera as she was getting into the whole retro trend. The camera works great and the pics looks as if theyre from 2007 but after a couple weeks my sister lost... Ver más

Valorada con 1 estrellas sobre 5

Be careful when purchasing from TenPocket. I bought my sister a retro cam and she loved the quality and the storage of the camera. However, the screen completely broke only a short while after receivi... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS PLACE. Ordered 5 months ago and still have received nothing. Their customer service managed by 1 person is literally the worst customer support I have ever received. No phone numb... Ver más

Información sobre la empresa

  1. Tienda de cámaras
  2. también en la categoría
  3. Tienda de accesorios de moda

Escrito por la empresa

Like us, most people nowadays missed the 2000's Era and loved the fashion, aesthetic, and look. We are recreating that era today at Tenpocket. 2000's style digital photos and memories created by Snap'd are everlasting and create that nostalgic feeling again. A camera that modern cameras and phones can't recreate. Don't miss out on being a part of a lost era.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(45)

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Valorada con 5 estrellas sobre 5

Best Affordable Camera On The Market

Customer Service is super friendly and responsive, I ordered the wrong and was able to get a replacement a few days later with no charges, already told my friends about it. The camera quality is as advertised if not better.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with TenPocket

My experience with TenPocket went beyond my expectations. For the price, the quality was amazing. Shipping time was super fast and seller was very knowledgeable and helpful. Highly recommend anyone purchasing these cameras for themselves or as a gift! Thank you TenPocket 😁

26 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Low-quality product with terrible customer service

Don't be like me and fall for their marketing. This is a very low-quality product... basically junk. After I received the camera, I was shocked at how bad it was. You're way better off spending a bit more cash on reputable brands to buy a digital Sony or Canon, etc. They say they have a 'support' team and refund policy, but they don't reply to emails or social media messages. What a waste of time and money.

15 de julio de 2024
Opinión espontánea
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Respuesta de TenPocket™

Dear Evelyn,

Thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience and apologize for any inconvenience caused. Your satisfaction is very important to us, and we take your concerns seriously.

We strive to provide high-quality products and excellent customer service, and it's clear that we fell short in this instance. Please accept our sincerest apologies for any disappointment with the camera and our support team's response time.

We would like to make things right. Could you please provide us with your order details and any previous communication you had with our support team? You can reach out to us directly at official@tenpocket.com, and we'll prioritize your case to resolve this as quickly as possible.

We appreciate your feedback and will use it to improve our products and services. Thank you for giving us the opportunity to address this issue.

Best regards,

TenPocket Team

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