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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

.5 Stars if I could I wanted to like Eon given all the positive reviews, but my experience was the complete opposite. I was overcharged for tolls and supercharging, and when I asked for documen... Ver más

Valorada con 1 estrellas sobre 5

This place sucks so hard. Worst customer service of any business ever. They stole my money and are refusing to speak to me on the phone or do anything about it.

Valorada con 1 estrellas sobre 5

Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Ca... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely garbage car, missing parts, had been in an accident. Their customer service strung me along and said they were going to make it right as one thing after another went wrong, and eventually j... Ver más

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Información proporcionada por diversas fuentes externas

Drive the world's most elite supercars. Boutique luxury car rental experience with the only Model S P100D Supercar and delivery across the Northeast


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(277)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This was the Best Car rental experience…

This was the Best Car rental experience ever. Contact less Car emasculate just get in and go return process the same. By the way if you should encounter a situation customer service Byrant.
They got your back no worries 👍
They treat you like family.

Happy Campers Green Family
Definitely renting again soon

9 de mayo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mixed feelings

The Bad:
1) Pickup location was changed an hour prior.
2) Annoying, worrysome squeak from left front suspension that never went away.
3) Snow tires, still on the car, were noisy
4) 80 miles of usable range when picked up
5) Exterior was dirty

The good:
1) easy to schedule
2) Drove well
3) Bryan was super nice and helpful

21 de abril de 2022
Opinión espontánea
Logotipo de TeslaRents

Respuesta de TeslaRents

Hi Peter, we always appreciate feedback. We did connect after your rental and the reason for the last minute swap was because the prior guest had returned the car you booked damaged and un-drivable. We scrambled to upgrade you into a higher end car at the last second so as not to disrupt your trip, but of course it wasn't prepared to go out that morning, so it wasn't made ready to our usual standards. Please do feel free to reach out to us again, we want to do everything possible to accommodate you and would love the opportunity to host you properly in a non-emergency situation :)

Valorada con 5 estrellas sobre 5

The car was nice to ride ..

The car was nice to ride ... the o ly disappointment was the cruise and auto-pilot never worked which restricted my enjoyment driving as I had to keep my foot on the pedal.
Nice car.

17 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super easy!

The whole process was very easy, from payment to pickup to drop off! The vehicle was clean when we picked it up. They made the whole process fool proof and provided all necessary info in convenient emails and text messages. I would use this TeslaRents again!

12 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was one of the greatest things I…

This was one of the greatest things I have ever done for myself. The Tesla I rented was by far the most incredible vehicle I have ever driven and I have been driving numerous vehicles for work for over 40 years. The rental was effortless, speedy and flawless. I would not hesitate to rent here again and I’m planning to rent again in 3 months. I can’t wait.

12 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend.

Must must must rent out with them if you are planning. Best in the game. I had the best experience ever!!

4 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super happy with the rental!!

Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!

27 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome experience

Awesome experience! Everything was seamless from obtaining the rental to drop off. Super easy and fun way to experience the Model Y for the weekend. Will definitely work with them again!

8 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it!!

Love it!!! 2nd time renting a Model X, what an easy way to enjoy a weekend with a Tesla.
Would do it again soon, customer service is the best ever they’ll go out of their way to help you make the best out of it.

8 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth and efficient process!

Considering this whole transaction is remote and there is no face to face contact with anyone it went very smoothly and efficiently. I did have to call the number for help regarding questions about the operation of the vehicle but my calls were returned in a timely manner and they were very helpful. I would definitely recommend this service and would gladly give them my business again.

2 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

TeslaRents is Phenomenal

The whole experience with TeslaRents was fantastic and the customer service was phenomenal. I worked with Bryan and he was amazing. Responsive to any needs and went above and beyond, even helping me extend my rental last minute. His communication was outstanding. The experience of driving the Tesla and the customer service from TeslaRents was superb!!

Thank you to Bryan and the whole TeslaRents team!!

19 de febrero de 2022
Opinión espontánea

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