Olivia was very patient and nothing was…
Olivia was very patient and nothing was to much hassle for her when we constantly requested underwriter information.
Excellent service
31 de julio de 2026
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Información sobre la empresa
Escrito por la empresa
At Thatch Assist we understand that your thatched property is a unique and characterful part of your life. Our aim is to provide you with tailored, stress-free insurance. With years of experience in the specialist insurance industry, our team of experts is well versed in the nuances of thatch insurance. Your property is unlike any other, and we recognise the importance of a personalised approach to ensure your home is properly covered. Unlike most insurance brokers, we focus exclusively on thatch insurance. This specialisation allows us to really know the finer details of correctly assessing your property. We've created relationships with a number of reputable thatch insurers which allows us to access a wide range of policies, ensuring that you receive the best advice and coverage options available. Navigating the complexities of thatch insurance can be daunting, especially if you are a new thatch owner. At Thatch Assist our team is dedicated to making the entire experience of attaining insurance as seamless and stress-free as possible.
Información de contacto
Unit 2 Culley Court, Orton Southgate, PE8 5EG, Peterbourough, Reino Unido
- 01832770660
- liz.mitchell@thatchassist.co.uk
- thatchassist.co.uk
4,3
Excelente
10 opiniones
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We just recently renewed our thatch…
We just recently renewed our thatch insurance as our previous insurance doubled for no reason! Purchasing thatch home insurance can be very daunting, however Eddie Tesloff provided excellent support to ensure we got the best cover available for the best price! Very happy with their product and brilliant customer service
23 de julio de 2026
Great customer service
Professional, thorough, answered all my questions with courtesy and patience. All in all very helpful. Great customer service.
31 de marzo de 2026
Great service!
Helen who helped me was really great and she found me an excellent insurance.
19 de marzo de 2026
Thatched Property Insurance.
Excellent and friendly service ending with a very competitive quote. Thoroughly recommended.
18 de marzo de 2026
Nationwide let us down badly...
When our current insurer- Nationwide - suddenly declined to renew cover (after 26 years without a claim) and gave us only one month to find a new insurer, I was so pleased to find Thatch Assist and their helpful team who took us through everything clearly and enabled us to take out a new policy in time.
27 de febrero de 2026
Highly rate Liz Mitchell
We were considering purchasing a thatched cottage and wanted to understand more about the insurance implications before moving forward. I spoke with Liz Mitchell, who was incredibly helpful and generous with her time. She shared an absolute wealth of knowledge about insuring thatched properties and explained everything in a way that was clear, thorough, and easy to understand.
Her responses were detailed and thoughtful, and she made what could have been a complicated topic feel much more manageable. I’m very grateful for her guidance and professionalism.
17 de febrero de 2026
Opinión espontánea
Excellent service and reasonable prices.
23 de febrero de 2026
First experience with Thatch Assist
I called Thatch Assist to ask for a quote to compare with my renewal quotation.
I spoke with Helen, who asked all of the necessary questions to ensure that she could help me before completing questionnaire for my thatched property.
Once this was complete, we were able to review all of my requirements for both buildings and contents cover.
Helen took time at each stage to make sure that I had the correct cover for every section, it was a pleasure to deal with her throughout this process.
I was also advised to pursue a correct rebuild cost for the property as an incorrect estimate could prove to be a costly error. Thatch Assist were also able to organise this for me which will provide peace of mind that I am not under insured.
From start to finish, this was a very easy process and provided me with a very competitive price for my cover.
25 de abril de 2024
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