The Glow Group (TGG) Opiniones 

25
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had an appointment booked for weeks to service my air conditioning unit. had numerous emails reminding me about the appointment and then on the appointment day i get a phone call an hour before the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had our heating system redone with The Glow Group, new pipe work everywhere and an Air Source Heat Pump installed. The team took 1 week to install, everyone was really nice, took the time to speak... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our heating went down last week. Having had our boiler fitted with British Gas we attempted to get in touch with them, despite us having a 6 month old baby in the house the best appointment they could... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again Glow Heating Services surpassed themselves with excellent service from the office staff to the engineer. I was kept in the loop from initial contact to the end of the job. The pump was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para plomería / fontanería
  2. Proveedor de sistemas de aire acondicionado
  3. Contratista de calefacción
  4. Proveedor de equipos de calefacción
  5. Fontanero
  6. Centro de formación

Escrito por la empresa

The Glow Group is a family run business supplying quality plumbing, heating and cooling products. We are the parent company of Glow Heating Services Ltd, and together we support both the trade and homeowners across Lincolnshire and beyond. We run a full merchant, trade counter and warehouse in Lincoln, backed by a team with real industry experience. This includes our materials co ordinator Clint Sawyer, who has over 25 years in the plumbing and heating trade and looks after all orders coming into the business. Clint ensures materials are picked, packed and processed correctly so deliveries arrive as they should. He is always on hand to offer straightforward, helpful service. Alongside Clint is Jack McGovern, the owner of The Glow Group. Jack provides technical support on all heating and cooling products and brings hands on experience from system design, installation and aftercare. If you need guidance, you will get honest advice based on real engineering knowledge. As an NICEIC Approved Assessment Centre and trusted heating merchant, we also support engineers with training and product supply for heat pumps and modern heating systems. Our goal is to raise standards and help the trade deliver better outcomes for customers. Glow Heating Services Ltd, our installation arm, specialises in renewable technologies such as air source heat pumps, alongside traditional systems including natural gas, LPG and oil. We also install and maintain air conditioning systems, keeping homes and businesses comfortable all year round. Whether you are an engineer needing reliable products and support or a homeowner looking for a team you can trust, Glow is built to deliver quality, care and long term value. Built by experts, for experts.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(25)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have used the Glow Group several…

We have used the Glow Group several times. Jack fitted us a new hive heating system and his service couldn’t have been better! Can’t recommend him and his team more. Professional, personable and definitely reliable!

22 de junio de 2021
Opinión espontánea
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Respuesta de The Glow Group (TGG)

Thanks for taking your time to leave us such a nice review, thanks Hannah!

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Good price and excellent customer service 🙌

4 de marzo de 2021
Opinión espontánea
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Respuesta de The Glow Group (TGG)

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

Wonderful Local Heating Company

Our heating went down last week. Having had our boiler fitted with British Gas we attempted to get in touch with them, despite us having a 6 month old baby in the house the best appointment they could offer was over 3 weeks! Several friends recommended Glo Group and we are so glad they did. Calling and speaking to an actual human who was super helpful and an appointment with an engineer was booked in for less than 2 days away was a great start. Superb. The engineer was on time, professional and got our system working again in less than an hour. We have signed up to one of their monthly plans given how impressed we are with this company.

23 de febrero de 2021
Opinión espontánea
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Respuesta de The Glow Group (TGG)

Wow, we are so happy we were able to help, especially when there is a vulnerable baby in the property. We're always here to help when you need us and will always do our absolute best to sort the issue!

Valorada con 5 estrellas sobre 5

Central heating issue

We had a sudden issue with the boiler late afternoon / early evening. Gave Glow Group a call and he came round to review that same day. Issue reoccurred the next day, requiring a part to be changed in the heating system. This was all completed within 24 hours.
Great service, fair price, easy to use website and great comms. 👍 easy 5 stars

9 de febrero de 2021
Opinión espontánea
Logotipo de The Glow Group (TGG)

Respuesta de The Glow Group (TGG)

Thank you so much for the review, we always try to sort any problems as soon as we can. We hate to leave customers without working central heating, as there is nothing worse in the cold months.

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