The Running Bug Opiniones 9

So I booked a running bug race through a 3rd party site, and that went quite wrong. I had never done a virtual race before, and wasn't sure what I was doing, but running bugs site is easy to use, so managed to work it out. Then during postage someone pinched my medal and I got a damaged, empty envelope... So contacted Running Bug, and although the issue with royal mail was not theirs to fix, they kindly dealt with it, and sent me a new medal.
I had many problems from the 3rd party giving me wrong info, but once I dealt with running Bug directly I had helpful and friendly service. I would suggest to book direct with Running Bug, as they have full control of your booking from day one, and this will make it ho smoothly. I was unlucky to have issues with various things with my booking, but Andrew was quick to contact the 3rd party site and sort it all out for me, hence the 5 star. Sometimes things just go wrong, and its no ones fault, but the measure of a company is how they fix those problems, and Running Bug were brilliant. Will use them again, booking directly with them.

Great organisation, when you enter an event the communication is fantastic, they post the relevant information and medals out straight away. I have never had any problems everything is simple and smooth

Great organisation, when you enter an event the communication is fantastic, they post the relevant information and medals out straight away and there's no pressure to complete the events or where and how you do it, will definitely be entering more this year

I do a lot of running so to be part of the running bug team is fantastic. I love getting involved as it increases my endurance and mileage. Thank you

The running bug is an amazing company and I couldn’t fault them at all. Recently I have collaborated with them on their 2026 edition of their World Cancer Day run and they have supported me and my content creation since the start of 2026.

They are always so very quick in responding and their medals are of good quality. They also have a fast delivery service and this is brilliant when you need your medal quickly

Great customer service - I had a medal go missing in the post and Andrew was a great help in getting a replacement sent out in a timely manner!

Received my lovely medal yesterday and can’t wait to enter another run to get my next medal, 10/10

Fantastic themed virtual races that kept me motivated. The medal was received in time of the race. Customer service was really good. I'll be booking some more races soon

Great medals and exceptional customer service .
Have used this company several times and the service has always been superb. Any problems or questions are always promptly and courteously dealt with. Highly recommended.