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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came across this brilliant Uk company while doing work for charity Shade hut kindly sponsor us now annually I have also bought 3 pairs of sunglasses for myself through finding this company ,... Ver más

Valorada con 5 estrellas sobre 5

All the frames are excellent. The last two I bought, especially the Preme Azure Blue are amazing. My previous order was damaged a little by Royal Mail. They also have awesome offers so you can get... Ver más

Valorada con 5 estrellas sobre 5

Best customer service I’ve come across for a while, Royal Mail messed up on there end with delivery which was out of shade huts control, as a sorry they sent me out a free leather case without me even... Ver más

Valorada con 4 estrellas sobre 5

Updated Review - My 4 emails requesting return / refund on shades went unanswered until I 1-star'd them on social media. I was then contacted by Amy on Customer Service who explained they'd had emai... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol

Escrito por la empresa

Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,8

Todas las opiniones

(200)

89 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely terrible from start to…

Absolutely terrible from start to finish.
I manually entered the starting line of the delivery address, website auto filled the payment address anyway.
Emailed Amy about it.
She emailed back saying the correct address was updated. It wasn’t.
2 weeks later “my” order comes.
I was sent 2 completely different frames than ide ordered. Poor quality.
It’s either false advertising or a genuine mistake (again) resulting in a poor service. Save your money. Shop some where else’s..
the matter is yet to be resolved.

16 de junio de 2023
Valorada con 5 estrellas sobre 5

Love. Love. Love

Love. Love. Love my new sunglasses. They arrived this morning. Can’t believe how quick they got here. I’m going to recommend a shout out to everyone I know. Customer service is brilliant. I had a few questions I need to know before I place the order and they answered every single one promptly and correctly. Thank you and I’ll be wearing these on holiday next week in Ibiza.

24 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

Ordered Shades Monday night, arrived Wednesday morning😎 - quick and reliable serivce and the quality is top notch, would even recommend the glasses case👍👍👍

24 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome Amy

Okay. I’m not going to go into all the details re my order. But need to say the following. I don’t know who Amy is at The Shades Company, if she’s the owner or just an employee. But a massive shout out to this woman, she went the extra mile and way beyond to appease an initial disgruntled customer I.e me. Who now will be coming back when I need more shades.
The glasses are awesome so is the quality. In my opinion forget the rest and come to these guys- I promise you, you will not be disappointed.

19 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed

The best quality sunglasses that I have ever bought. The quality of the lenses is better than any of the competitor sunglass brands at that price point, you won't find good quality shades for that price anywhere else! Really really impressed.

19 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top product as well as customer service.

I ordered a pair of sunglasses from The Shade Hut and when they arrived, they’d been damaged in transit.

I emailed their customer service and spoke to a lady named Amy. I was meet with a warm welcome and empathy to the situation and was advised to ship the glasses back and a new pair would be sent, so I did.

A week went by and they’d not arrived (thanks Royal Mail DOH!). Amy again, was so pleasant, helpful and empathetic and because of the situation, regardless of them not having received the damaged glasses they shipped another pair, which arrived today and are perfect.

Massive thank you to Amy and all those a The Shade Hut. Not only are their products quality, so is their customer service.

11 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a pair of sunglasses and a…

I ordered a pair of sunglasses and a gold chain. I love how the chain compliments the glasses. The delivery was really fast too, within 24 hours from ordering (with free delivery) my sunglasses were in my post box waiting for me. The sunglasses are amazing, great quality. My experience with the shade hut was brilliant and I will definitely be ordering from them again

17 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really surprised with the quality and delivery time!

Was skeptical at first as I have never ordered from Shade hut before but pleasantly surprised. Super fast and efficient service providing excellent quality fashionable product that is truly value for money at only £30 in the sale! Tempted to treat myself to a second pair.

31 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience with this company

Great Experience with this company, super smooth website and easy to navigate all their different super stylish frames and lenses. Really happy with my choice of “Empire” shades they certainly get a lot of compliments! More than happy with my purchase, great product and service.

29 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered item and received totally…

Update - after having difficulty contacting anyone to discuss wrong item delivered they really came through, contacted me back via email and sent out replacement at no extra charge. Only bit of advice would be maybe customer service number as email was obviously an issue at one point.

2 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a pair of sunglasses and a…

I ordered a pair of sunglasses and a gold chain. I love how the chain compliments the glasses as its sold separately. The delivery was super fast too, within 24 hours from ordering (with free delivery) my sunglasses were in my post box waiting for me. The sunglasses are amazing, great quality, and they fit the chain so easily. My experience with the shade but was brilliant and I will definitely be ordering from them again.

24 de febrero de 2023
Opinión espontánea

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