Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Ver más
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Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Ver más
La empresa ha respondido
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
La empresa ha respondido
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Ver más
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Información sobre la empresa
Escrito por la empresa
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
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Excellent communication throughout the…
Excellent communication throughout the repair process. Prompt responses, including contacting me to offer an early repair date. I would definitely recommend.

Respuesta de Accident Repair Hub LTD

Respuesta de Accident Repair Hub LTD
Quick and easy
Easy to understand they explained it to me so that I could know what was going on and where and when the car was taken.

Respuesta de Accident Repair Hub LTD
The job done on my car was excellent a…
The job done on my car was excellent a really professional job the whole service from start to finish was outstanding

Respuesta de Accident Repair Hub LTD
They were above and beyond but they…
They were above and beyond but they missed a parking sensor and I was chasing for 3 months every week to get it sorted but they ignore me...Once you sign the job completion they dont care. So make sure you don't sign anything until the job is done....

Respuesta de Accident Repair Hub LTD
Poor communication
Poor communication, The actual repair is good, but getting their was hard work!
Excellent effficient service highly…
Excellent effficient service highly recommend

Respuesta de Accident Repair Hub LTD
Used my fuel to transport car
Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively meant I'd paid for the transportation fuel costs at a time when pump price is very high

Respuesta de Accident Repair Hub LTD

Respuesta de Accident Repair Hub LTD
Good experience and excellent repair…
Good experience and excellent repair carried out.

Respuesta de Accident Repair Hub LTD
In my experience
In my experience, they were brilliant. Handled my case well and was informed along the way

Respuesta de Accident Repair Hub LTD
The whole process was effortless from…
The whole process was effortless from start to finish

Respuesta de Accident Repair Hub LTD
Brilliant service
They restored my car perfectly after someone drove into the back of me and I am so pleased with the result. I was kept informed throughout and when I needed help, customer support were excellent. Special thanks to the two guys who picked up and dropped off my car. They were brilliant.

Respuesta de Accident Repair Hub LTD
Absolutely amazing company to use
Absolutely amazing company to use. So helpful! Would highly recommend! Thank you so much to all the team 😃

Respuesta de Accident Repair Hub LTD
Welcoming and kept informed with repair…
Welcoming and kept informed with repair completed on time.

Respuesta de Accident Repair Hub LTD
Do not use this company
Do not use this company. Took my car to another repair shop without my or the insurance company's permission. Then extorted cash out of me to pay for the petrol to get my car back. Never contacted me to tell me what the repair on my car was going to be and have never apologised for causing a number of faults which the main dealer had to resolve. Car was returned with crap sticking right through the paintwork and had to go back twice to repaint the car again.
No one has ever apologised to me directly or even contacted me to explain why my car was removed from the authorised location let alone compensated me for any of the issues. I have not ever heard why my car had to go back twice to fix issues which should have been immediately picked up by anyone with eyesight in a QA check.

Respuesta de Accident Repair Hub LTD
My car was collected at the expected…
My car was collected at the expected time and returned five days later having been repaired well within the ten days quoted.
On inspection the bodywork repair appears to be excellent with the car restored to pre-accident condition!

Respuesta de Accident Repair Hub LTD
Recommended
Quick in responding to email, create an estimate and collect the van. Quick repair. Lovely and competent customer service (thanks Katie C.!)

Respuesta de Accident Repair Hub LTD
Amazing customer services
Amazing customer services. Really helpful. Great communication!

Respuesta de Accident Repair Hub LTD
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