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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I’d like to say I had any experience with them, however, they no-showed on a booked appointment. No confirmation email, call or text, and the appt had been booked (I have a confirmation code). F... Ver más

Valorada con 1 estrellas sobre 5

Terrible escalation handling for Ref # 28261 / SWCV64F014BC-1. The previous technician replaced dryer rollers last week but knowingly left a faulty idler pulley inside because he didn't have the part.... Ver más

Valorada con 4 estrellas sobre 5

Appliance Pros were professional from the initial call right to Adam our repairman. He phoned ahead to let me know when he’d be at my home - and when he needed to get a part we set up an appointment f... Ver más

Valorada con 1 estrellas sobre 5

Technician was so rude and was only focused on replacing parts. Even before doing any diagnosis he suggested to replace multiple parts and wanted to leave in a minute. I requested him to at;east open... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(45)

18 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Stay Away-You Been Warned!!!

Called Maytag repair as my washer wasn't working. Maytag sends a subcontractor. Total scam artists.
Comes in and looks at it for 2 minutes, says buy a new one and wants $140.00. 5 year old washer, really? I suspect that the crook that came in didn't even know how to repair a hang nail let alone a washer.
After calling maytag while he was there, Maytag said they would pay half of the cost of the parts. Repairman says he wanted to return the next day with another technician to check a second part as he need a hand as it was stacked.
Once he did this he said the other part needed to be repaired as well. He charged me $250.00 and said that would include all labour and he would return with the part.
I never saw him or my money again.
Only after reporting Whirlpool Canada to the Better Business Bureau, they sent back a second technician from another company who indicated that only the one part needs replacement. Due to being scammed out of my money the first time by The Appliance Pros, Whirlpool agreed to fix the washer for free, including parts, labour and taxes.
Don't call this company or expect problems.

22 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Criminally incompetent!

My washer just needed a reset: unplug, hold power button for 5 seconds and then start button for 5 seconds before reconnecting. The technician told me my options were a $1200 repair or a new machine. I fixed it myself in 30 seconds by following repair advice on YouTube. To add insult to injury, I paid $150 for this incompetence. The first thing I asked him was if I needed to unplug the machine, and he told me no! Not sure if these people are totally incompetent or scam artists intentionally ripping people off, but either way they should be shut down. They also offer a written estimate as part of their service, but then refuse to provide one. Don't call them!

14 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The technician comes in disabled the…

The technician comes in disabled the door checks water temperature says it’s not hot enough!! Reassembles the door and leaves! Door doesn’t close so have to redo his work. Dishwasher still kicks out but only when it goes to drying mode. So $150 later with no repair! Stay clear off these guys

7 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

The appliance pros guys are thugs!

The appliance pros who are authorized servicing company for Whirlpool products are absolutely thugs. We had recently scheduled an appointment to check my range and rangehood. They quoted charge of 129$ + 64$ to inspect the 2 appliances. The technician just touched few buttons of the range hood and informed that it cannot be repaired. He charged $129 for that. It is completely ridiculous. He checked the range and quoted the parts price. It was ok to charge for that and the visit. But the charge for range hood for nothing doesn't make sense. Please be aware while dealing with these guys.

5 de agosto de 2021
Opinión espontánea

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