Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the tea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth. Gavin Rooney and Lou Baxter bent over backwards to help and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 86% de las opiniones negativas

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Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Wao it’s my first time renting the arch…

Wao it’s my first time renting the arch and I tell you it blow my mind
I love it and hope my dreams will be manifested
Thank you guys
Femi

26 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Valorada con 5 estrellas sobre 5

Arch Company is one of the best…

Arch Company is one of the best companies in the business, with amazing customer service. They have been extremely helpful to us in many ways.

A very special thanks to Hannah Adeniji, who has been an excellent supporter throughout. Her professionalism, care, and support have been truly appreciated.

28 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Valorada con 5 estrellas sobre 5

Hannah at the arch co managed our move…

Hannah at the arch co managed our move from one of their arches to a larger unit. She was really helpful and made the move as smooth as possible for us.
Thank you :)

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Amy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Valorada con 4 estrellas sobre 5

Staff excellent, but customer centre needs much improvement

If you have the mobile number of the staff member, they're really great - helpful and pragmatic. If you go through the call centre, it's a bit of a different story - seems pretty inefficient, the teams aren't very knowledgeable and it feels very procedural and not user friendly. My four stars (which would in fairness be five, were it not for the customer centre) are for the staff who throughout my experience have been excellent.

14 de abril de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Matthew– we really appreciate you taking the time to share your experience.

We’re delighted to hear positive feedback about our team on the ground. We’ll be sure to pass your kind words on.

We’re also sorry to hear that your experience with our customer centre didn’t meet the same standard. Your feedback is really valuable, and we’ll take this on board as we continue working to improve the service and make it more efficient.

Thanks again for your feedback.

Valorada con 5 estrellas sobre 5

Very easy to work with

Very easy to work with, polite, friendly and always responsive.

16 de octubre de 2025
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Valorada con 5 estrellas sobre 5

Electric disconnected

Just want to say a big thanks to Robert Taylor for his help. I was struggling with my electric due to being disconnected, Robert helped me. So many thanks Robert.

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Kashif. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Robert.

Valorada con 5 estrellas sobre 5

Samantha is a highly professional and…

Samantha is a highly professional and kind individual. She offered the best possible solution and support during our challenging period. Arch Company is indeed fortunate to have such an incredible person as her.

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Shan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Samantha.

Valorada con 5 estrellas sobre 5

Id like to positively review Hannah…

Id like to positively review Hannah Adenji and Samantha Parkin for their amazing customer service and advice when I cane across a problem regarding the lease of a property I was responsible for. I truly recommend them for anyone who is worried about any problems they have regarding their lease.

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Muhammad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Samantha.

Valorada con 5 estrellas sobre 5

Great experience!

I've only had positive experiences with Cecily here. We've rented one space from them and the process was simple and they've been really great landlords since. Cecily in particular is a star!

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review! We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Cecily.

Valorada con 5 estrellas sobre 5

Top Notch!

Staff are super helpful and very responsive!

20 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Mohammed. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us!

Valorada con 5 estrellas sobre 5

Excellent experience with The Arch…

Excellent experience with The Arch Company. They were a great help when the wheels were falling off and wagons circling at Carnforth.

Gavin Rooney and Lou Baxter bent over backwards to help and Gavin in particular has been superb with help and advice when asked.

Top class company with excellent staff at all levels.

12 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Mr Koller. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Gavin and Louise.

Valorada con 5 estrellas sobre 5

Noel Lubrun

Noel at The Arch Co is very helpful and attentive. Noel has offered me a lot of support and I greatly appreciate how he has looked after me as a tenant.

20 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review Mr Choudhury. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.

Valorada con 5 estrellas sobre 5

Great service and support from David…

Great service and support from David and Cecily.

30 de abril de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Jonnie. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David and Cecily.

Valorada con 4 estrellas sobre 5

New lease of arch unit

Tim was always helpful in providing information and taking prompt action to move the transaction forward

19 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Simon. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tim.

Valorada con 5 estrellas sobre 5

Hannah has been invaluable and…

Hannah has been invaluable and extremely helpful throughout this process. We only opened our restaurant on the 3rd of April, so naturally we faced a few initial challenges while settling in. During this period, Hannah has been very accommodating, supportive, and proactive in helping us navigate everything smoothly. Her communication and professionalism have genuinely made a difference, and I really appreciate all the support so far.

18 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Marcio. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Valorada con 4 estrellas sobre 5

Arch relocation

I've been dealing with Huw, he's been really helpful up to now.

1 de abril de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Bryan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Valorada con 5 estrellas sobre 5

very easy process

very easy process - Keven was especially good

1 de marzo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Valorada con 5 estrellas sobre 5

Helpful team in all departments


I’ve been a long tenant at the arch company and I am very happy with all the team pretty much from all the departments, they are very helpful and very quick to respond if and when you need help .
I’m very thankful that I met Shane, at the Arch company, who is an amazing person Who understands how business operates . I think any big company or organisation would really like to have someone like Shane, as part of their team as he is very clued up and can get the job done .
From my experience, and what’s going on with my business at my unit the arch company are developing and combining two units,to make a bigger unit for my growing business, I
am very thankful to everybody at the Arch company. Especially Shane For all the hard work for seeing a big project like this turn into reality .

15 de mayo de 2026
Opinión espontánea
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Respuesta de The Arch Company

Thank you for your review, Glaymore. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Shane.

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