The Beautiful™ Opiniones 111

Usually, I buy cosmetics products in nearby offline stores (Tesco, Boots, etc.). This month I saw FB page of The Beautiful and was very impressed by the products they sell. My order was shipped very quickly. Cinamon Mint toothpaste is my love. They just stole my heart

I got the product, but I think it is out of date and most of the gas has gone, so only half of the product can be used.

Package arrived in very quick time after order placed. Beautifully packaged.

Speed of delivery

Order was received promptly without any damage and the free samples were a lovely surprise

Great service. Package arrive the next day! Value for money as well. The price was the best I could find online for the product I ordered

Amazing products and service from the team. thank you for support.

Fast delivery and really knowledgeable about products over the phone. It’s nice to be able to chat to somebody rather than a robot.

Despite paying £3.99 for delivery the parcel was left unattended at our front door supposably under unenclosed porch which we don’t have. When we got home later that evening, the parcel was not there and so we reported this immediately to Customer Happiness Manager. She then informed us that all we could do is to report to the police for a crime number. We felt it was very dismissive and put the responsibility on to us despite never receiving the item. Normally you will expect support from Customer Services which is what leads us to provide this negative feedback.
As it happens somebody return the item to our door a few days later, but presumably a well intended neighbour who saw the parcel left on a busy street.

27.03.2024 - UPDATE- I have been forced to amend my review as Customer Manager didn’t like that I shared my personal experience on Trustpilot. Customer Manager advised that if I don’t amend my review there will be legal actions taken by sharing that my goods were not delivered by the shipping company. Instead of seeking feedback from logistic company and verifying why high value item been left on the street, I’ve been chased by e-mails to ensure I amend my feedback on Trustpilot.
Also to add that replacement item was never offered to me as advised in the feedback below.

Pünktlich geliefert, gut verpackt.

Fast! No messing about

Alles hat wunderbar geklappt: Bestellung, Lieferung, Abrechnung
Wunderbar!
Ich werde wieder bestellen. Bin sehr zufrieden!

Fast delivery, good packaging, samples 👍🏻 I‘ll order again!

I ordered the eccentric molecules and for £25 I was very disappointed. It’s only 2ml

Schnelle Lieferung, Guter Preis, einer der wenigen Shops wo man es überhaupt in Europa bestellen kann. Sehr zu empfehlen dieser Shop!

Fast service! Safe delivery. I even got a free sample.Highly recommended!

What a lovely company. Not only do they stock gorgeous, unique products, their customer service is personal and charming - and thoroughly efficient. I am very happy to have discovered them.

schnelle Lieferung, tolles Produkt

Everything's great! The order-process, delivery and the product. Thanks!