U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I originally made an error when placing the order. I didn't realize that it came up with an old address or mine. I contacted your team immediately and they were able to resolve the issue. Great job... Ver más
I ordered a few Jade tips. Had them sent usps. They were here in 5 days so not bad but usps wouldn't deliver them to my house. So I contacted the Billard Bay company left a message and within couple h... Ver más
Contacted the seller about a cue they had posted on Facebook. Transaction went smoothly and I received my cue in the condition promised a few days later. I woukd definitely do business with them again... Ver más
Información sobre la empresa
Escrito por la empresa
Explore The Billiard Bay, your premier destination for all things billiards! We offer an extensive collection of over 2,000+ high-quality pool cues, cue cases, billiard balls, table cloth, pockets, hardware, and accessories—everything you need to elevate your game. / Proudly featuring top-tier brands such as Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more, we ensure that every product meets the highest standards of performance and craftsmanship. Whether you're a casual player, a dedicated league competitor, or a professional, we have the perfect gear for you. / At The Billiard Bay, we’re committed to delivering unbeatable prices and exceptional service. Enjoy free shipping on orders over $99 and shop with confidence knowing that your purchase is backed by our 60-day Money Back Guarantee. Customer satisfaction is our top priority, and we strive to provide a seamless, reliable, and enjoyable shopping experience. / Join our growing community of billiards enthusiasts and experience the best in quality, service, and value. Shop with us today and take your game to the next level!
Información de contacto
91724, Covina, Estados Unidos
- 8004954401
- support@thebilliardbay.com
- thebilliardbay.com
4,5
Excelente
69 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The billiard bay is very respectful and…
The billiard bay is very respectful and dependable! Highly recommend!
27 de marzo de 2026
Opinión espontánea
The staff at The Billiard Bay really…
The staff at The Billiard Bay really knows their stuff and helped me pick out the perfect cue for my playing style
3 de marzo de 2026
Opinión espontánea
The pool cue shaft is what I was…
The pool cue shaft is what I was looking for to get. The experience was great with your service hope to continue buying from your place!!
28 de diciembre de 2025
shipping was a bit high for usps!
9 de enero de 2026
I remember you are services I need to…
I remember you are services I need to again high recommend thanks
18 de diciembre de 2025
Opinión espontánea
The Billiard Bay offers a fun and…
The Billiard Bay offers a fun and welcoming atmosphere with well-maintained tables
1 de octubre de 2025
Opinión espontánea
Would definitely recommend to others
Very helpful and prompt customer service. Order arrived earlier than expected and will definitely do repeat business.
25 de agosto de 2025
The billiard bay was quick on refunding…
The billiard bay was quick on refunding my purchase when the item was out of stock. I would use them again for a purchase , if an item catches my fancy
7 de septiembre de 2025
Opinión espontánea
The Tip of the Cue fell off shortly…
The Tip of the Cue fell off shortly after using it, which was disappointing. The quality and the design were excellent.
20 de mayo de 2025
GREAT VALUE
GREAT VALUE , SHIPPED VERY FAST TOO,
THANK YOU, HIGHLY RECOMMEND BILLIARD BAY
2 de junio de 2025
Great Experience
Got exactly what I paid for. Fantastic Quality Pool Balls. Price was not a deal but right in line with what other retailers were asking
27 de marzo de 2025
item never came
I ordered a cue on feb 21st. It's march 11th and the tracking has said "waiting to be picked up" since. I asked for a refund.. this is way beyond ridiculous.
11 de marzo de 2025
Opinión espontánea
Respuesta de The Billiard Bay
We apologize that there was an issue with USPS after your order was shipped. After communication with you, we have already issued a full refund as requested.
100% Happy
I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.
22 de enero de 2025
Helpful and knowledgeable
8 de enero de 2025
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