The Branded Gift Co. Opiniones 

3066
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dispatched promptly and very well packaged so it arrived undamaged and just needs some gift wrap around it. A user friendly website which was easy to navigate with uncomplicated ordering and payment... Ver más

Valorada con 5 estrellas sobre 5

As soon as i saw this idea i just knew i had to buy as Easter Gifts for a few Creme Egg addicts, cant wait to see their faces when they open the box to find the Creme Egg treasure lol. From ordering t... Ver más

Valorada con 1 estrellas sobre 5

Nothing more than another scam site unfortunatly . I ordered £30 worth of chocolate that i could have got in the supermarket for no more than £6 so i paid £24 for the priverlage of having a poor perso... Ver más

Valorada con 5 estrellas sobre 5

I ordered an Easter egg for my daughter.. Unfortunately i was delivered someone else's chocolate.. Jen at the company was completely apologetic, and has sent out my correct order without hesitation, a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de golosinas

Escrito por la empresa

Premium, personalised, branded gifts. Personalise your favourite brands for any occasion!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(3066)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Disappointing

Just received my mystery box and very disappointed. The pictures on the website definitely to not match what you get. I know it’s a mystery box but you expect it to resemble the pictures that advertise it. Very disappointing definitely will NOT buy anything again from them.

10 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

COMPLETE WASTE OF TIME!!!!!

Don’t even know where to start. Ordered from here before, no issues. What a difference a bit of time makes. Ordered a birthday present and 4 Easter presents. Never got a despatch email, but managed to find tracking number from the website.

Evri had my parcel 8 days ago. The day before it started to snow. Did nothing with it, just left it sitting in the warehouse. Nothing happened until the Saturday when it was out for delivery. Was never delivered.

Started communication with TBGC and was asked to wait until this Wednesday before they’d entertain looking at it further.

Kept checking Evri in the meantime, who are actually IMPOSSIBLE to get hold of.

In the end TBGC refunded me (yet to see in the bank). I didn’t want the refund I wanted what I ordered. Offered zero help, and now the tracking is showing as being returned to sender. Have pleaded to send it back to me, even with repaying for the goods again and they’re not interested.

Website been offline for ‘Site Maintenance’ for a week, and their staff have no idea when it’ll be back on. What sort of business operates like this?

Feel utterly let down, and no one prepared to find a solution.

Expect they’ll fold never to be seen again, it’s probably for the best with this type of service. AWFUL!

16 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

LET DOWN B@STARDS

Ordered last week, in plenty of time for Valentines Day... Then at 0805 on Valentines Day, sent an email with refund saying can not fulfill order.. Well Done Donkey!!!

14 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Mystery box at a great…

Fantastic Mystery box at a great price... excellent delivery given that there was a Royal Mail strike.. and bonus a cute cardboard house to put all the goodies in... Thank you guys so much... will definately pass details on to family and friends...

12 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took £13.99 from my bank account but…

Took £13.99 from my bank account but order was not processed still sitting in basket! No order confirmed no order gone through but took my money. I have reported this company to my bank for fraud and emailed company I want my money refunded immediately waiting on reply. If not will get my bank to chase for fraud! Don't use this company!

10 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't order from this company unless…

Don't order from this company unless you are prepared to order 2 or more weeks in advance of the special occasion you are buying for. I have finally received a reply from the company and although I appreciate there is a message on the website explaining order MAY be delayed....there is nothing stating that the delay could be up to 2 weeks and they will not issue a refund. So my advice, order at least 2-3 weeks in advance or use a company that uses a courier......otherwise you'll be disappointed 😞

9 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 2 mystery boxes of chocolate…

Ordered 2 mystery boxes of chocolate and was extremely disappointed. The free gift was a cardboard house (this is for an adult so that will go straight in the bin) they suggest you get a mug or extra chocolate on their site. They show 2 boxes of dairy milk chocolate and I got a small box of Heroes. The chocolate inside works out half what I paid. (I know it’s a mystery box but I expected better value)

5 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM !! Nothing more than another scam site…

Nothing more than another scam site unfortunatly . I ordered £30 worth of chocolate that i could have got in the supermarket for no more than £6 so i paid £24 for the priverlage of having a poor personalised package put on . They had literally taken a normal bar of dairy milk chocolate and put a personalised paper sleeve on it that was faded and poorly designed over the top and then inflated the price from £1 to £5 for it .shocking ! I wont be caught out again ,lesson learnt !!

25 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Left empty-handed

Have been left empty-handed, after the company’s courier left my order on the doorstep (without my permission to do so) and it was stolen. I’ve contacted Branded Gift Co twice and have received no response. To add to this, I left a similar 1-star review on their website, which they’ve seemingly declined to publish to the item’s page. Have never experience such awful customer service, particularly given this was a personalised Father’s Day gift! Will not be using again, or recommending to others.

18 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely happy with purchase

Placed a chocolate box order with personalised name and message on the front of the boxes and I am so happy with the purchase they are Fantastic and the packaging is superb I really recommend this company my niece and nephew will love these and customer service exceptional

16 de mayo de 2022
Opinión espontánea
Logotipo de The Branded Gift Co.

Respuesta de The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you enjoyed your experience with us. We hope your nephew enjoys his gifts! We hope to see you again soon.

Henry
The Branded Gift Co.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más