The Bridge | Watch Straps Opiniones 

184
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Ver más

Valorada con 5 estrellas sobre 5

LOVE these bands for my Apple Ultra4! Fit and finish are excellent. This is exactly the elegant and elevated look I have been searching for. And more importantly, my wife loves them…BONUS!

Valorada con 5 estrellas sobre 5

Upon first opening the box the color just pops. Sometimes you see something advertised and when you order it you get surprised that it isn’t what was shown. Not this strap! Beautiful color and the fi... Ver más

Valorada con 5 estrellas sobre 5

The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Ver más

Información sobre la empresa

  1. Fabricante de relojes

Escrito por la empresa

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,5

Todas las opiniones

(184)

77 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Purchased my 3rd Bridge strap

Purchased my 3rd Bridge strap. Love them! Quality is exceptional. Colors do not fade. I happened to be in UK this week. Ordered online and had shipped to my hotel. Easy to add the address. And their customer service team stayed in touch with me to ensure I got it with no issues! Love the British Racing Green!

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Bridge rules!

The quality of the watch strap is excellent, and it lives up to how it appears on their site and in ads. Additionally, The Bridge went beyond the call when I forgot to apply a discount code I had when I made my purchase, and when I contacted them about it, they immediately refunded the difference to me. THAT is excellent customer service!!!

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality and customer service

Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.

The latch broke on it, but the company offered to send me a replacement for free .. good customer service

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful customer experience

Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.

I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

2 de octubre de 2025
Opinión espontánea
Logotipo de The Bridge | Watch Straps

Respuesta de The Bridge | Watch Straps

Hi Michael, firstly, sincere apologies that this has been your experience so far - this is completely off the mark on our end. I have requested some additional information via Trustpilot so I can personally dig into this and find out where we went wrong but most importantly, so i can figure out how to make this up to you.

Once again, sorry for the issue so far, but I'm confident we will turn this one around.

Kind regards,

Oliver
Founder | The Bridge

Valorada con 5 estrellas sobre 5

Great customer service provided by Sarah

Great customer service provided by Sarah. I had a slight problem with an order and it was resolved quickly and without fuss.
My biggest problem now is to stop ordering straps! I already have 7 and I keep seeing new ones that I’d like. 😊

20 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Tycoon Strap I ordered arrived the…

The Tycoon Strap I ordered arrived the next day. Great quality and definetly worth the premium price. There was a small issue with head locking mechanism and The Bridge's customer service team sent me a replacement quickly without any fuss.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incomplete watch strap

I ordered a watch strap, but it arrived without the pieces needed to connect it to an Apple Watch. I contacted Bridge, who apologised and promised to send a replacement. A week later, I still hadn’t received it, so I contacted them again. They said the connectors were out of stock but would dispatch it as soon as they came in, without giving me a timeline. I asked for a refund, but I didn’t hear back. Since I bought through PayPal, I raised an issue with them. A week later, I received a notification from PayPal that I’d get a full refund because the seller hadn’t responded to my query in time.

1 de septiembre de 2025
Opinión espontánea
Logotipo de The Bridge | Watch Straps

Respuesta de The Bridge | Watch Straps

Hi Conor, so sorry that this was your experience with us - totally unacceptable. I have requested some more information via Trustpilot to help me get to the bottom of what happened here and how we got this so awfully wrong! One thing I know for sure is that we will make this up to you.

Massively appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

Valorada con 5 estrellas sobre 5

Very nice, good quality straps

I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took full responsibility for this, apologised and put it all right - I was kindly given an additional strap too. The straps themselves are great quality, and I appreciate how they handled things in the end. Mistakes happen, but they did make it right.

16 de septiembre de 2025
Opinión espontánea
Logotipo de The Bridge | Watch Straps

Respuesta de The Bridge | Watch Straps

Hi Charlie,

Sincere apologies for this. Not the experience we want our customers to receive - that's on us.

I have requested some more information via Trustpilot so I can make sure the team has already fixed this for you (understand this reply is a little late) but i will ensure you come out of this with a net positive experience.

Appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

Valorada con 5 estrellas sobre 5

Best customer service EVER!

I bought three apple watch straps for a family member on the buy 2 get 1 free deal. They arrived the next day. He didn't like two of them so I contacted The Bridge and they were happy for me to return them for an exchange. Absolutely delighted with the customer service, the new straps also arrived the day after they received the returned ones!! I can highly recommend this company to anyone who wants good products and the best customer service I've ever experienced!

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve now bought 3 straps for my Apple…

I’ve now bought 3 straps for my Apple Ultra 2. I have to say what a pleasure it was to buy from The Bridge, lightening delivery service, fantastic customer service, and the quality of the straps are just fantastic, far better than the original Apple straps.⭐️⭐️⭐️⭐️⭐️

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

International shipping returns is paid by customer!!

Item was too big. Returns are paid by the customer which is international. It doesn’t make financial sense to return. Shame on them!

28 de julio de 2025
Opinión espontánea
Logotipo de The Bridge | Watch Straps

Respuesta de The Bridge | Watch Straps

Hi GC, so sorry that you have not been happy with the experience with us. All feedback is massively appreciated. I totally understand where you are coming from. On one hand, we would love to provide free returns for everyone but on the other hand, it can be quite tricky for a small business to fund a lot of returns. We try to publish all the accurate measurements for fitting on site for customers to make the best informed decision. It's an area of the business we are carefully looking into at the moment. I think this is a perfect case of where we could improve. I'd like to personally see if I can make this up to you, so I have requested a few more details via Trustpilot. Hope to hear from you soon.

Oliver
The Bridge Watches

Valorada con 5 estrellas sobre 5

Super band

Super band, super company. Had an issue that they satisfied quickly. Would most definitely recommend the company and their products.

1 de julio de 2025
Opinión espontánea

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