The Carriage Opiniones 

68
TrustScore: 5 sobre 5

4,9

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Valorada con 5 estrellas sobre 5

We were greeted in the shop and well looked after. We did not feel that we were any trouble. We were looked after by William. He explained how the mattresses were made and listened to what we felt we... Ver más

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Valorada con 5 estrellas sobre 5

We needed to replace two of our beds which needed to be delivered to our new house. Aimee was very attentive and showed us around the vast showroom. We tried a number of beds out to compare the diff... Ver más

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Valorada con 5 estrellas sobre 5

The sales assistant listened to our requirements and then helped us to evaluate the wide range of beds in their showroom. Step by step we narrowed the selection down to our final choice. She then bol... Ver más

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Valorada con 5 estrellas sobre 5

William greeted us at the Guiseley showroom. He was very knowledgeable, helpful and not pushy. He helped us narrow our choice to the right bed for us. Not overwhelmed, made the experience enjoyable a... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

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(68)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service… ordered Monday…

Brilliant service… ordered Monday delivered Saturday… all wrapping and old mattress taken away… highly recommend and I will certainly be using again.
This was at the Guiseley store… Thank you

9 de noviembre de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you for the review Carol, we look forward to seeing you again soon :-)

Valorada con 5 estrellas sobre 5

A 5 star experience.

A 5 star experience from the initial e-mail enquiry to the delivery and construction of the new bed. Vicky is a walking encyclopaedia when it comes to her knowledge of the beds they stock, and Oscar and Benjamin a slick team in terms of delivery and advice. We were encouraged to try all the beds at our own pace and with absolutely no pressure before making a decision. We highly recommend The Carriage.

28 de octubre de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you so much for the 5* review Sasha, so pleased we could find you the perfect bed:-)

Valorada con 5 estrellas sobre 5

A well deserved 5 stars

A well deserved 5 stars for a local, family run business with great customer service. We were very grateful for the help and advice given in store by Vicky when looking at the selection of mattresses available. Then to be given time to try them out with no time pressure was appreciated. The delivery was sorted out very efficiently by William. Another great bonus worth a mention….the mattress was made in the UK!🎉

18 de agosto de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you for the lovely review Lynne, so pleased we could be of help. :-)

Valorada con 5 estrellas sobre 5

Great service from a local family business

Great service from a local family business. Good choice of beds and I'm pleased with my purchase. William at Guiseley was helpful without being pushy when I was making my choice. The bed was delivered promptly, they set up the new bed and took my old one away to be recycled. A good experience all round and I would recommend them.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you for the 5 start review Kate, glad we could be of service. :-)

Valorada con 5 estrellas sobre 5

Great product

Great product and excellent service from a family run business. Would definitely recommend.

13 de septiembre de 2024
Opinión espontánea
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Respuesta de The Carriage

Really appreciate the 5* review from all of us at the Carriage :-)

Valorada con 5 estrellas sobre 5

Shop @ The Carriage

The Carriage at Burley in Wharfedale is well laid out with a good choice of quality beds. The staff are knowledgeable and friendly making the whole experience from browsing to purchase efficient and straightforward.
Delivery was as planned and the old bed removed for recycling. I would recommend The Carriage 5 ⭐️ experience.

9 de septiembre de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you so much for the lovely review :-)

Valorada con 5 estrellas sobre 5

Would highly recommend buying a bed…

Would highly recommend buying a bed from The Carriage. No pressure at all to buy just friendly, helpful, good honest advice to enable us to make the right purchase for our needs. The delivery service was prompt, reliable, tidy and they took all packaging away no mess at all. Overall experience of buying a bed from them was made easy and enjoyable.

6 de septiembre de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you for the kind review Debra, glad you enjoyed the whole experience. :-)

Valorada con 5 estrellas sobre 5

A very knowledgeable firm

We were extremely impressed with the service at the Burley store, Vicky's knowledge helped us to make the right choice to suit our budget. The delivery team were excellent, took away our old bed and then brought in our new. William was very thorough and paid attention to every detail. In case you're wanting to buy an ottoman bed and are getting on a bit (like me) listen to good advice and order the automated hydraulics kit. I didn't and wish I had.

23 de agosto de 2024
Opinión espontánea
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Respuesta de The Carriage

Thank you so much for the lovely review from all the team at The Carriage :-)

Valorada con 5 estrellas sobre 5

Delightful people

Delightful people.
Excellent product knowledge and advice.
Fast efficient delivery with after-sales care second to none.
Thank you!

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another fantastic purchase with amazing service!

Another fantastic purchase from Vicky and her team at The Carriage - thank you! From helping me select the mattress (trying practically every option in the showroom!) to choosing the best base configuration to provide storage and selecting the right headboard and fabric, the quality of service made for a fantastic experience which was worth every penny.

You spend eight hours a day asleep (if you're lucky) so I'm glad that I'm now spending a third of my life in a fantastic bed that I know will last me well and has been crafted by experts and locally too!

Thank you again to both Vicky, Aimee and the team, it's really appreciated.

3 de noviembre de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you for your kind words Emma, we look forward to seeing you again soon! :-)

Valorada con 5 estrellas sobre 5

Adjustable Bed

Personal touch from Vicky, listening and understanding my disabled needs. Vicky's expertise helped me choose the right base and mattress, both of which I was able to try at my leisure in the beautiful showroom. Delivery and installation also excellent. Comfort and a good nights sleep at last, thank you!

9 de septiembre de 2022
Opinión espontánea
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Respuesta de The Carriage

Thanks for the kind review Helen, so pleased we could find you the perfect bed. 😊

Valorada con 5 estrellas sobre 5

Thank you Vicky for all your help in…

Thank you Vicky for all your help in selecting our new mattress.
You gave us excellent advice to help us choose the right mattress for our needs.
It was a great service from start to finish and would highly recommend The Carriage to anyone looking to buy a new bed.
Sandra

28 de julio de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you for the kind review Sandra. It was lovely to meet you both and to be able to assist - hopefully see you again soon! :-)

Valorada con 5 estrellas sobre 5

Happy Shaws thanks to the carriage burley

Wonderful show room, fist class customer service and product knowledge from Vicky and her team. Mattress delivered yesterday (old one taken away! Bonus!) One night in and it’s the best decision we’ve made in 15 years. Can’t fault any aspect of ‘the carriage burley’ beds, mattresses and more.….

2 de junio de 2022
Opinión espontánea
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Respuesta de The Carriage

Thanks for the 5 start review and great feedback Jason, it was a pleasure! :-)

Valorada con 5 estrellas sobre 5

Simply excellent experience

A super service from start to finish. We made an appointment with Vicky and spent 3 hours trying all the beds. Vicky gave us some initial info, left us to try them out and periodically returned to answer our questions. Good advice, no hard sell and excellent communication and service after placing the order. Delivery was great too and hats off to them, they certainly earned their weekend treats. An incredibly pleasant experience. Thank you.

2 de mayo de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you so much, it was a pleasure. 😊

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, invaluable advice, and the most comfortable mattress ever. I cannot recommend The Carriage enough, and plan to be back soon.

4 de abril de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you Anita - we look forward to seeing you soon! :-)

Valorada con 5 estrellas sobre 5

Superb service from a fab local business!

My father bought a mattress from The Carriage earlier in the month. He couldn’t have had a better experience. He visited the shop to try out the mattresses and felt like there was a relaxed atmosphere with no pressure to buy anything. When the mattress was delivered the team were extremely helpful and made sure he was happy with everything before they left. Thank you for looking after him!

30 de marzo de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you for the kind review Helen. We are so pleased your Father enjoyed his buying experience with us and that we were able to ensure that the delivery of the mattress was an equally relaxed experience, it was a pleasure! :-)

Valorada con 5 estrellas sobre 5

Fantastic service

Called in to buy a new mattress at 1 pm. Had one in stock. It was delivered within four hours and the old mattress removed. We’ve slept the best in years. Superb service and product. Highly recommend the Carriage

14 de marzo de 2022
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Respuesta de The Carriage

Thank you, so glad we were able to help you out quickly! :-)

Valorada con 5 estrellas sobre 5

I recently bought a new mattress from…

I recently bought a new mattress from The Carriage in Burley In Wharfedale and found it a most helpful experience
I explained I had a back problem and Vicky was so knowledgable explaining the different types of mattresses and how they were made and the materials the manufacturers used etc
She spent so much time with me and I found it was a very pleasant experience
When my mattress was delivered again it was done with care and was placed in my bedroom on the base and the old one was taken away
I wouldn’t hesitate recommending the company it’s was first class ….

11 de marzo de 2022
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Respuesta de The Carriage

Thank you for the kind review Norma :-)

Valorada con 5 estrellas sobre 5

Outstanding customer service

We discovered that The Carriage were stockists of a bed we were interested in and initially contacted the showroom by telephone and spoke with Vicky. Vicky couldn’t have been more helpful so we took the plunge and visited the showroom. We actually chose a different bed to the one we had enquired about and this was ordered and delivered within three weeks; this was exceptional service as we had been let down by one of the large furniture retailers after waiting nearly 16 weeks for a bed we had ordered. We later decided to return to The Carriage and also bought a mattress. Superb family run business and one I would highly recommend.

8 de marzo de 2022
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Respuesta de The Carriage

Thank you sharing your experience of what we do here Sarah, and how we differ to the bigger retailers, much appreciated. :-)

Valorada con 5 estrellas sobre 5

The Carriage in Burley in Wharfedale is…

The Carriage in Burley in Wharfedale is by far the best bed showroom we have visited,with a wide range of beds and mattresses.
Vicky took time to help with our selection and was extremely knowledgeable on the different types of mattresses.
The deliver team were quick and professional, the bed was erected in no time.
We are delighted with our superb bed.
Thank you.

7 de marzo de 2022
Opinión espontánea
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Respuesta de The Carriage

Thank you so much for the kind words Margaret, glad to be of help. :-)

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