Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is advertising on MSN with the headline including finance expert Martin Lewis, making it look like an endorsement. Clearly misleading. I'm sure that Martin Lewis would NEVER recommend an... Ver más

Valorada con 4 estrellas sobre 5

Stuck in a loop after submitting details. Just took me back to the same page to resubmit the initial application. After leaving the website it seemed the application had gone through as I then heard f... Ver más

Valorada con 5 estrellas sobre 5

Best claim company I have dealt with.. answered questions, clear updates and I got a good outcome. Better than others I have experienced!

Valorada con 5 estrellas sobre 5

Excellent service and so knowledgeable too when it comes to getting your claim dealt with in the very best way too. Thank you so much for excellent service.

Información sobre la empresa

  1. Servicios legales
  2. Servicio de asistencia de pequeños reclamos

Escrito por la empresa

At The Claims Guide, you claim compensation for just about anything. From mis-sold loans to delayed flights to housing disrepair. Our team of specialist claim partners can get you the compensation you deserve. We test and vet our partners to find the best in the indutry, so you know that you are in good hands.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

40 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 48 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

DECEPTIVE ADVERTISING

This company is advertising on MSN with the headline including finance expert Martin Lewis, making it look like an endorsement. Clearly misleading.
I'm sure that Martin Lewis would NEVER recommend any of the greedy claims companies charging huge fees while people affected can directly contact the car finance company WITH NO FEES

7 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Stuck in a loop after submitting…

Stuck in a loop after submitting details. Just took me back to the same page to resubmit the initial application. After leaving the website it seemed the application had gone through as I then heard from Sanderson & Drake by email (where I also had issues submitting their forms, until I realised I'd missed a tick box). All in all an okay experience but website could be better to avoid confusion or people giving up.

10 de julio de 2025
Valorada con 5 estrellas sobre 5

Surprisingly smooth

Best claim company I have dealt with.. answered questions, clear updates and I got a good outcome. Better than others I have experienced!

25 de junio de 2025
Valorada con 2 estrellas sobre 5

A waste of time!

A waste of time!

22 de junio de 2025
Logotipo de The Claims Guide

Respuesta de The Claims Guide

Hello Margaret

We’re sorry to hear you didn’t find value in the experience. We’re always working to improve and would welcome more details on what went wrong so we can address it. Please feel free to contact us directly.

Sincerely

Tha Claims Guide

Valorada con 1 estrellas sobre 5

Poor spelling from a legal firm. Will not be using

Since making the initial approach a few hours ago I have received 7 emails from yourself or Sanderson Drake. Each one is riddled with spelling mistakes. This is either not a legitimate company or filled with incompetence. Either way I will not be proceeding with you.

25 de junio de 2025
Logotipo de The Claims Guide

Respuesta de The Claims Guide

Hello Adam

We’re sorry to hear about your experience and take your concerns seriously. We've reviewed the emails sent and have not found any spelling errors, but we appreciate that impressions matter.

We work with trusted partners like Sanderson Drake to assist our clients, and they have always had high standards across all correspondence. That said, we’re always open to feedback and will continue to monitor our communications carefully.

If you’d ever like to revisit your decision, we’d be happy to assist you properly.

Valorada con 1 estrellas sobre 5

unarordable loan

hello i put in a claim for morsess in 2023 i have never had any feed back or coresspondance will i still be able to claim thank you mrs rosalyn clark

2 de octubre de 2024
Logotipo de The Claims Guide

Respuesta de The Claims Guide

Hello Rosalyn

In response to the email you sent us, we asked you to confirm who you wanted to claim against, but we never got a response. Morses Club went into administration, so it is not possible to claim against them.

Sincerely,

The Claims Guide

Valorada con 5 estrellas sobre 5

Great Outcome

The process was made very easy and I can get more back than I thought possible.

29 de enero de 2025
Valorada con 2 estrellas sobre 5

Now one has contacted me .

Now one has contacted me .
When i call o reply

22 de enero de 2025
Logotipo de The Claims Guide

Respuesta de The Claims Guide

We are sorry no one contacted you. You should have received an email that you can reply to if you don't get contacted.

One of our claims partners has been having systems issues. If you email admin@theclaimsguide.com, then we help you start your claim.

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