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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This is not a trustworthy company. Their product is fine for the price, but they are not located in the US and hence returns/exchanges are cost-prohibitive. I asked to exchange the sizes on two of the... Ver más

Valorada con 1 estrellas sobre 5

Horrible company! I ordered 7 athletic shorts for men including tax $78.94, on December 15. They have given me NO feedback why they aren’t here on January 9th!! Even with my order number included tryi... Ver más

Valorada con 1 estrellas sobre 5

SCAM! Customer service never responds. I washed the shorts in cold water per the website instructions and they shrunk. It turns out the label says DRY CLEAN. Which saves me from having to wear these p... Ver más

1,2

Muy malo

TrustScore: 1 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(154)

15 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This is not a trustworthy company

This is not a trustworthy company. Their product is fine for the price, but they are not located in the US and hence returns/exchanges are cost-prohibitive. I asked to exchange the sizes on two of the 3 pairs of shorts I ordered...their customer service has been slow to reply and each time draws things out with requests for proof that the shorts don't fit me!!!! And I'm trying to exchange, not return! After 5 or 6 emails back and forth, they finally give me an address to mail my return and its in China. Their website posts a California address when it mentions their Returns policy, etc, but they won't accept mail there.

18 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simply a scam

Simply a scam. Took forever to get. I want to return. But they never answer e mails. I wish I would have read reviews first. Do not bother with this company.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a scam company

What a scam company. I made the mistake of ordering before I did my due diligence. When I did and sent a message a few days after ordering and multiple times after that I wanted to cancel I also got the automated message and never heard back again. I got the shipping notice with no tracking number 7 days before the order actually shipped. I did not open the package and ended sending it back refused because again no reply when I asked for a return shipping label. Last check of the tracking shows none because counterfeit postage was used to ship it to me and the return address is a self storage facility in NJ. I have started a dispute with my credit card company and added to the negative reviews on BBB.org. Do not order from them!

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very lengthy delivery time

Very lengthy delivery time, poor communication, horrific sizing, and unacceptable return/refund policy. For a company "based" in Laguna Beach, CA to only accept returns to CHINA is ridiculous.

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered these shorts almost a month…

I ordered these shorts almost a month ago. They finally came in today. I messaged them a couple of times about the shorts, but never received a reply. The shorts are very thin and cheaply made. I would certainly not recommend this company.

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE OF FRAUD!!!

I ordered 1 pair of shorts, they sent the wrong style so I did what they said and sent an email requesting to return or exchange them. Just like all the other reviews I am seeing, I never received any response form them!!! I have sent more than 1 email with no response at all and they do not have any other form of contact!! I guess I am stuck with this bad purchase!! I wish we could all start a suit after this company together... they should not be allowed to be on the internet!!!!

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS, BUT YOU WILL BE EATING THE COST! No customer service, even if you give them the information required. Ordered two pairs of the same shorts, different colors, and got some cheap, flimsy ones with one of the one of them that I ordered.

2 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give zero stars if I could!

Worst company I have ever purchased from. The product was cheap and nothing like described online. Tried to return, emailing them three times with no response. I just wasted over 50 bucks on shorts that I will never wear.DO NOT order from this company!

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

THE WORST!

Do NOT order from The Comfy Shorts. I have been trying to get my $328.87 back since last summer for several cargo pants I ordered from them. The Comfy Shorts sent the wrong pants. Each time I email The Comfy Shorts I get an autoreply from their Zen Desk saying somepne will get back to me shortly. Not once have they emailed me. Forget trying to call them. They do not share a phone number. I am out $328.87 for items I never received! As a constant reminder of this terrible company and unrefunded money, I still have the pile of poorly made pants they incorrectly sent - seems they don't even want their own products back.

5 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

I received 2 pair of these shorts almost 3 months ago and have been trying to return them ever since. I have written several emails to them about returning them for a refund, and I get the ‘ blanket’ response of someone will get back to me in 3-5 business days. I never get a response. I have emailed them 4 times!
Tomorrow I am opening up a case with Amazon regarding this

25 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give it 0 stars I would

If I could give it 0 stars I would. Sent wrong product after waiting 30 days, will not resond to emails to get refund or corrected item and now fighting it for fraudulent charges through my bank. DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!!

16 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Should be Zero stars

Should be Zero stars. Stay away from them, they are not based in US and do not respond to your inquiries of purchases. I cancelled my order, emailed them 10 times to confirm....nothing. What a waste, they should not be doing business online - Stay Away.

8 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took weeks to process order and sent me the wrong item

I purchased a pair of dark brown shorts from The Comfy Shorts. It took 19 days for them to process my order, nearly a month to ship, and they sent me the wrong color shorts. Would have really appreciated someone just being honest and telling me they couldn't fill my order. Do not spend any money with The Comfy Shorts, it's a waste of your time and money.

30 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The promises to get back to me were pointless and my money is lost!

I want people who may be fooled by the Comfy Shorts website that this is not a company you want to deal with. The initial service was lengthy and when the shorts I ordered finally arrived they were too big and I wanted to return them for a refund. At this point my money was lost on items I could not use and no matter how many times I tried to reach them their response was non existant -please don't be fooled by their "promises" to get back to you- it won't happen!

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company not responding to cancellation requests

I placed two orders with this company and tried to cancel both orders after finding similar items much cheaper elsewhere. Unable to find a phone number, I sent 4 messages to their suggested contact method over a two week period asking to cancel both orders. The first request was placed within an hour after ordering. They have no problem sending multiple ads daily but will not respond to inquires in a timely manner. By the time they respond, both orders will most likely ship making it THEIR FAULT for not canceling the orders as requested.

15 de septiembre de 2025
Opinión espontánea

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