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Cookaway Opiniones 1803

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too! It would have been even better if I had... Ver más

Valorada con 4 estrellas sobre 5

Fantastic meal & relatively straight forward to prepare. Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of... Ver más

Valorada con 4 estrellas sobre 5

We enjoyed the Spanish tapas dishes. Good quality ingredients, instructions easy to follow. Will definitely purchase these meals again. 😊

Valorada con 5 estrellas sobre 5

I received the Japanese Izakaya meal as a gift. While it takes quite a while to prepare (as you'd expect for 5 courses, each on their own wouldn't take long), it was excellent, easy to follow, thought... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comida a domicilio
  2. Clases de cocina
  3. Planificador de eventos
  4. Servicio de pedidos de comida online

Escrito por la empresa

We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.

Cookaway

Escrito por la empresa

World Food Recipe Kits for Curious Cooks
Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
Cookaway when you want to...
With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
How it works?
• Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!

No subscription, no commitment

We won't tie you in.

We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Interesting!

What stopped this meal from being a 5 star was a suggested time for the prep. Luckily it was family, but, even with help it took much longer than I would normally have allocated.

11 de marzo de 2026
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Respuesta de Cookaway

Hi Ann,

Thank you for your feedback - we’re really glad you enjoyed the meal overall. We completely understand your point on prep time. As one of our most popular sharing menus and a real dinner party favourite, Japanese Izakaya Experience is a slightly more involved cook, especially with larger portions. We can appreciate how that may have felt like quite a lot, particularly because it was your first Cookaway experience.

We do have a wide range of menus to choose from, including some that are quicker and lighter on prep, so hopefully you’ll find something that suits the occasion next time.

Best wishes,
Team Cookaway

Valorada con 5 estrellas sobre 5

Excellent all round

Excellent all round

12 de marzo de 2026
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Respuesta de Cookaway

Hi Collette, we're so pleased to hear that you loved our Indian street food menu and overall had a great experience with your first order with us. We can't to see you return and try another cuisine or menu,

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

The Malaysian Street Food package

The Malaysian Street Food package was a gift from my nieces. Ordering the package, when I had settled on a date, was completely easy, and the goods arrived on the correct day and beautifully presented. The ingredients were clearly of top quality. The instructions for cooking the four dishes were clear and easy to follow and the whole meal was greatly enjoyed by me and my guests.

7 de marzo de 2026
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Respuesta de Cookaway

Thank you Michael, we're so pleased to hear that you loved cooking your gifted recipe box menu - Malaysian Night Market Experience! We cant wait to see what menu you might try next :)

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Scrumptious

Although it was a bit hot for us it was delicious not too complicated to make and was plentyful, thanks very much excellent as usual

11 de marzo de 2026
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Respuesta de Cookaway

Thanks Yana for trying yet another Cookaway menu and loving it :) Chicken Dum Biryani Experience is a scrumptious menu and if you found it a bit hot then feel free to add less green chill next time. Thank you for your love and support as always.

Best,
Team Cookaway

Valorada con 2 estrellas sobre 5

Poor delivery & damaged goods.

Website easy to navigate and good options for delivery date. Contacted by DPD at 10.30am on delivery date to say delivery anytime between 7am-10pm which is ridiculous. There was link to tracking of delivery however this showed the van stationary for several hours about 2 miles from house so chose option to deliver to safe place but this was ignored and left at front door. When finally arrived the outer box was damaged, the rice bag has split and contents leaking from box, the eggs were broken. Potentially could have been a good culinary experience but ended up a costly make-do occasion.

10 de marzo de 2026
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Respuesta de Cookaway

Hi Andrew,

Thank you for your feedback and we’re really sorry your first box arrived late with some damaged ingredients. This isn’t the standard we aim for and we understand how disappointing that must have been.

We’ve raised this with DPD and logged an official complaint. We’re also reaching out to you by email to make this right and would really appreciate the chance to have you try us again.

For future orders, if you’re able to share photos of any damage, it really helps us investigate and improve.

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Fabulous product

Fabulous product, great quality ingredients. Very generous portions and easy to follow recipes. We had A really fun time preparing and enjoying our Greek Meze. Will definitely do again.

3 de marzo de 2026
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Respuesta de Cookaway

Hi Melanie,

Thanks so much for your lovely review! We’re so glad you had fun cooking and enjoying the Greek Meze together. We’re thrilled the recipes were easy to follow and the portions generous. Can’t wait to have you back to try another menu soon!

Best,
Team Cookaway

Valorada con 4 estrellas sobre 5

A great experience but it took 3 hours…

A great experience but it took 3 hours for us to prepare and cook
Too complicated a meal for a novice but delicious once cooked

26 de febrero de 2026
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Respuesta de Cookaway

Hi Terry,

Thanks so much for your feedback! The Japanese Izakaya Experience is one of our most popular menus, and because it’s a sharing-style dinner with 5 dishes, the cook time can be a bit longer - but we’re so glad to hear you enjoyed it once it was ready.

We’ve got plenty of other menus with varying cook times, so we hope to welcome you back soon!

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Ingredients were fresh

Ingredients were fresh. Of good quality.
Cooking instructions were clear and easy to follow.

25 de febrero de 2026
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Respuesta de Cookaway

Thanks so much! Chicken Souvlaki is one of our all-time favourites -it’s always a hit in the kitchen and on the table. Glad you enjoyed it!

Best,
Team Cookaway

Valorada con 1 estrellas sobre 5

I had the railway lamb curry and…

I had the railway lamb curry and biryani, very expensive for what I received and poor quality meat that was tough and not edible so ended up throwing it away because it was that bad. Due to the poor quality and price I decided to raise a complaint only to receive the message that I was the only one ever to complain about the quality and that I had cooked it wrong (I dont think they know that I was a chef). No offer of a refund of any type or credit. Disgusting customer service for the price they charge. They even suggested I purchased another one, I dont think so!!

7 de marzo de 2026
Opinión espontánea
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Respuesta de Cookaway

Hi Steve,

We're copying below the email sent to you as it wasn't our intention to suggest that you cooked it wrong.

As stated in our email, the meat we supply is of the highest quality sourced from one of the top butchers in the country. When combined with the fact that we haven't had anyone complain previously about the meat being tough, naturally we were keen to get to the bottom of why this may have happened in your case hence our question re the cooking process.

We have supplied the product as promised hence there is no automatic right to refund. Our intention is to work with you to establish why the meal didn't turn out as planned and determine an appropriate resolution. We've already added £10 credit to your wallet which is available to use on any future purchases. Given this is a redeemed gift, no refund can be processed directly.

Hope this helps clarify.

Best wishes
Team Cookaway

-------

I’m sorry to hear about your experience with Railway lamb curry - especially with guests over. That’s certainly not the outcome we want when someone cooks a Cookaway meal.

It’s a little surprising to hear as this is one of our most popular menus and we haven’t had complaints of this nature before. Our lamb also comes from an award-winning family butcher, so the quality of the meat is something we take great pride in.

I was wondering if the lamb may have been cooked on too high a heat at the start? In step 1 the recipe recommends cooking it on a low heat, reducing to a gentle simmer, and keeping it covered. If the heat is too high, lamb shoulder can unfortunately become tough and chewy rather than tender.

That said, I completely understand your disappointment and appreciate you taking the time to let us know. You currently have £10 in your Cookaway wallet, which we hope you’ll use to try another menu with us - we’d really love the chance to give you a much better experience next time.

Thanks again for your feedback.

Valorada con 5 estrellas sobre 5

Varied and tasty Mexican feast

Everything was well packaged, the instructions are easy to follow and the completed dishes were varied and tasty.

26 de febrero de 2026
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Respuesta de Cookaway

Hi John, Thanks so much for your lovely feedback! We’re so glad you enjoyed the Mexican Taquiza Night menu and found everything easy to follow. Look forward to seeing you return for another menu.

Valorada con 4 estrellas sobre 5

Delicious

Delicious! Simple and easy to follow instructions.

18 de febrero de 2026
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Respuesta de Cookaway

Thanks so much Andrea! We’re thrilled you enjoyed it - glad the instructions made your Malaysian Night Market at home simple and delicious!

Valorada con 5 estrellas sobre 5

Very good service recommended

Very good service recommended very helpful 👍

16 de septiembre de 2025
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Respuesta de Cookaway

Thanks so much! We’re really glad you enjoyed the Aged Chateaubriand and that our team could help. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

Japanese Izakaya meal, excellent

I received the Japanese Izakaya meal as a gift. While it takes quite a while to prepare (as you'd expect for 5 courses, each on their own wouldn't take long), it was excellent, easy to follow, thoughtfully packaged and the quality of the ingredients was superb (huge prawns, fillet steak). I learned a few things from cooking it and the guests I shared it with loved it.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Cookaway

Hi Joel,

Thanks so much for your lovely review! We’re really glad you enjoyed the Japanese Izakaya Experience - a bit of a labour of love with all 5 recipes, but so worth it.

It’s great to hear your guests loved it too and that it made for a delicious shared meal.

We hope you try another menu with us soon.

Best,
Team Cookaway

Valorada con 4 estrellas sobre 5

Shame!

We enjoyed the meal but the bottle of sauce was open so we only had half of it to use which spoiled it

Following feedback to the company I must say they made a generous offer to make up for the disappointment! I will order again !

13 de febrero de 2026
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Respuesta de Cookaway

Hi Lyn,

Thanks so much for your feedback! We’re really sorry the bottle of sauce arrived open and understand how frustrating that must have been. We’ve been in touch separately by email to make this right and we’re so glad you’re happy with the resolution.

Looking forward to cooking with you again soon!

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Sent as an anniversary gift for my son…

Sent as an anniversary gift for my son and son in law , they said that it was fantastic and the quality of the products were excellent. I would definitely recommend using this company.
The choice of dishes / menus was great and delivery was very good.

19 de febrero de 2026
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Respuesta de Cookaway

Thanks Gillian :) We’re so happy to hear your son and son-in-law enjoyed their anniversary gift! It’s wonderful to know the food and quality hit the mark.

Thank you for recommending us - means a lot to us as a small growing business.

Best,
Team Cookaway

Valorada con 1 estrellas sobre 5

Ordered meal kit didn't arrive on the…

Ordered meal kit didn't arrive on the day , hospital kept me in they were informed of impending hospital visit , when released I emailed them= nothing emailed again nothing ,
SO NO MEAL KIT AND OUT OF POCKET.

17 de febrero de 2026
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Respuesta de Cookaway

Hi Malcolm,

As explained to you, the delay was due to an issue at the DPD end which is out of our control.

The box was delivered to your address the next day in line with our terms and conditions however delivery was refused resulting in the food going to waste despite being in perfect condition.

Inspite of this we have refunded your order in full as a matter of goodwill and in the interest of resolving this for you.

Best
Team Cookaway

Valorada con 5 estrellas sobre 5

Great experience

Everything arrived on the day we asked for. The Ingredients came packed really well, and the quality of them was first class. Recipes are really easy to follow. We had a really enjoyable evening and would recommend to anyone.

19 de febrero de 2026
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Respuesta de Cookaway

Thanks Vicky for your amazing feedback for our most popular Japanese Izakaya Experience and we cant wait to see you return to cook another world food menu with us.

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Really great quality

Really great quality, loved the packaging. Easy to follow instructions as well.

12 de febrero de 2026
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Respuesta de Cookaway

Hi Sarah,

Thanks so much for your lovely feedback! We’re so glad you enjoyed your Mexican Taquiza Night and found everything easy to follow.

We hope it brought a bit of fun and flavour to your evening!

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

good food

good food. East to cook. will use others

19 de febrero de 2026
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Respuesta de Cookaway

Hi Trevor, so glad you enjoyed the Greek Lamb Kleftiko!
Can’t wait for you to try more menus soon.

Best,
Team Cookaway

Valorada con 5 estrellas sobre 5

Ordered the Japanese box

Ordered the Japanese box, the food was amazing with very clear cooking instructions 😋 would definitely recommend it 👌 made our valentines 💝 one too remember 😊

14 de febrero de 2026
Opinión espontánea
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Respuesta de Cookaway

Hi Stephanie,

We’re thrilled you enjoyed the Japanese Izakaya menu and that it helped make your Valentine’s one to remember. We can’t wait for you to return and celebrate another special occasion with us!

Best,
Team Cookaway

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