Thecottageboutique Opiniones 

Do not order!! Either fake storefront or extremely poor management. I ordered two business and pleasure chairs on June 17th with expedited shipping ($30) so they’d be here before the 4th of July. They were nearly $400 total. I received a confirmation email via Shopify but that was it. Once the 4th was approaching and I had still not received shipping information I reached out and a yahoo email responded (Shalayahbritton) stating they did not have the color inventory for what I had purchased and they had emailed me asking if I wanted one of the chairs to be a different color- they then sent my email and it had an extra number in it. At this point it was the second week of July and I was getting sketch vibes and wanted a full refund. I just received a partial refund for $170.10 on July 29th. I am still out $196 and it’s been nearly 2 months later….. going to have to open up a fraudulent charge at this point with my credit card. Save yourself the headache and don’t buy from this shop.

I’ve placed multiple orders with this store, and I’ve especially enjoyed using their custom order section because it means I don’t have to pay duties.

What really stands out to me is how upfront and honest they are from the start. They explain everything clearly, and they even gave me options—including the ability to request a refund if I didn’t feel comfortable. They also walk you through the information they need, which made me feel a lot more secure about the whole process.

Shipping has been great too. My items have arrived quickly, and they were sent from their store with a tracking number within a reasonable timeframe. There was one time my shipment was delayed, and they handled it really well by offering different options. I decided to wait, but in the end they refunded me because they have a policy that protects customers—and I really appreciate that.

Overall, they feel like a genuine small business that truly cares about their customers.

Very bad communication and extremely long wait times on orders. Been waiting 6 weeks for a pair of jeans

Do not order. Fake store front.