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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First off wasn't sure which new machine I required. I called your customer service and the agent was very knowledgeable, courteous, professional. She knew her stuff and had me all sorted out in a coup... Ver más

Valorada con 5 estrellas sobre 5

Have just made my sixth purchase from them. The website is easy to navigate, the purchase experience was simple, and the products all arrived a few days later with free delivery. (My first purchas... Ver más

Valorada con 5 estrellas sobre 5

Ordering is very simple with fast delivery times. There is also a lot of great information available on their website and their YouTube channel. I’ve learned more about using a CPAP from The CPAP Stor... Ver más

Valorada con 5 estrellas sobre 5

This was my second order from The CPAP store. I had a problem with an item from my first order and they were quick to respond and sent a replacement with no hassle at all. The shipping is also very qu... Ver más


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Website is very user friendly

Website is very user friendly. Selection and availability of stock is great. Items are shipped promptly. All the best brands are available. Have recommended this site to friends and family.

25 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We ordered a part for my wife’s oxygen…

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with Canada Post shipping and the part did not arrive. We tried to work with Canada Post to find it but to no avail. We contacted the CPAP store again and they sent another part out priority post at no extra cost and we received it the next day. Sincere thanks for your excellent customer service. We would not hesitate to order from you again.

21 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t beat this!

Excellent and informed customer service. Rapid shipping. Unbeatable prices compared to my local store. At least 60% cheaper.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and knowledgeable staff!

The CPAP Store had posted a reel on Facebook which enabled me to send a message and ask questions. There are a lot of variables when purchasing a CPAP and supplies. They responded quickly and offered good advice on what my choices were. This is a great company!!!

12 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Should have bought these years ago

Was super easy to navigate the website and I was able to find the item to fix my problem. I became allergic to silicone but I found mon silicone nasal pillows for my mask. Fast delivery and these new nasal pillows are amazing. Thank you so much guys. Very happy.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended provider

During a hospital stay my water reservoir and primary hose were damaged. None of the local sellers had any stock and one that claimed they did sent me the wrong reservoir. Twice. I found The CPAP Store online. Everything in stock, very fair pricing and reasonable cost for delivery. Ordered and received ship notification the next day. Arrived in two days although Canada Post misplaced it on delivery but I have everything now. All working perfectly. I will definitely use this company again because those reservoirs are pretty poorly made and hoses tear at the joints from time to time. A great service provider

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very pleased with my CPAP mask…

I am very pleased with my CPAP mask order. My numbers have decreased significantly in the last couple of days. Tristian was very helpful with selecting a mask that fit my needs. The product arrived quickly and I was able to use the mask right away. Easy set up and I had a wonderful sleep. I will definitely order again in the future.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Able to provide my original mask!

The website was easy to navigate.
They had the mask that I have always used for the last 25 years!
Local companies could not supply and I did not want to have to get used to a different mask.
Thank you CPAP STORE!

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse quality already started leaking

Worse quality already started leaking

1 de enero de 2026
Opinión espontánea
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Respuesta de The CPAP Store

Hi Raees,

Thank you for your feedback!

We strictly stock genuine products from the leading CPAP manufacturers such as ResMed, Fisher & Paykel, and Philips Respironics. As a retailer, we ensure you receive authentic equipment, though we do not have direct control over the manufacturing production of these brands.

Most of our products are covered by a 90-day manufacturer warranty for defects. Please email our team at info@thecpapstore.ca so we can look into your order and determine if this can be replaced for you under warranty.

Warm Regards,
The CPAP Store

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